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- Security Awareness Training Software
- Hook Security: Security Awareness Training
- KnowBe4 Security Awareness Training
- Hook Security: Security Awareness Training-vs-KnowBe4 Security Awareness Training
Compare Hook Security and KnowBe4 Security Awareness Training 
At a Glance
Market Segments
Mid-Market (52.7% of reviews)
Mid-Market (66.3% of reviews)
Entry-Level Pricing
$1.50 1 Per User Per Month
$2.65 1 Seat Per Month
Hook Security
Star Rating
(55)4.6 out of 5
Market Segments
Mid-Market (52.7% of reviews)
Entry-Level Pricing
$1.50 1 Per User Per Month
Browse all 2 pricing plansKnowBe4 Security Awareness Training
Star Rating
(2,134)4.7 out of 5
Market Segments
Mid-Market (66.3% of reviews)
Entry-Level Pricing
$2.65 1 Seat Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that KnowBe4 Security Awareness Training excels in its comprehensive phishing assessment feature, scoring 9.3, while Hook Security offers a slightly higher score of 9.5, indicating a more robust phishing simulation experience that users find effective in real-world scenarios.
- Reviewers mention that Hook Security's ease of setup is a standout feature, with a score of 9.5 compared to KnowBe4's 8.8, suggesting that users appreciate the straightforward onboarding process that Hook Security provides.
- G2 users highlight the quality of support for both products, with KnowBe4 scoring 9.3 and Hook Security at 9.5, but many reviewers specifically note that Hook Security's support team is particularly responsive and helpful, enhancing the overall user experience.
- Users on G2 indicate that customization options are more favorable in Hook Security, which scored 8.9 compared to KnowBe4's 8.3. Reviewers appreciate the ability to tailor training content to their organization's specific needs, making it more relevant and engaging for employees.
- Reviewers say that while both platforms offer a solid content library, they find that Hook Security's interactive training modules, scoring 9.0, provide a more engaging learning experience compared to KnowBe4's score of 8.8, leading to better retention of information.
- Users report that KnowBe4's gamification features, scoring 8.1, are less effective than Hook Security's 8.8, with many users expressing a preference for the more engaging and competitive elements that Hook Security incorporates into its training programs.
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Pricing
Entry-Level Pricing
Hook Security
Hook Basic
$1.50
1 Per User Per Month
For companies getting started on their security awareness journey
- All Phishing Simulator Features
- Limited Security Awareness Training Library
- Instant Training Videos
KnowBe4 Security Awareness Training
Diamond 101-500 Seats 3-Year
$2.65
1 Seat Per Month
Diamond is our most popular subscription, other levels are available. Monthly pricing per seat billed on an annual basis.
- AI-Driven Phishing
- AI-Recommended Optional Learning
- Callback Phishing
Free Trial
Hook Security
Free Trial is available
KnowBe4 Security Awareness Training
Free Trial is available
Ratings
Meets Requirements
9.4
36
9.3
1,633
Ease of Use
9.3
36
9.0
1,774
Ease of Setup
9.5
30
8.8
1,552
Ease of Admin
9.4
29
9.0
1,493
Quality of Support
9.5
36
9.3
1,545
Has the product been a good partner in doing business?
9.6
30
9.4
1,478
Product Direction (% positive)
9.3
33
9.5
1,632
Features by Category
Assesment
9.3
24
8.9
988
9.5
26
9.3
1060
9.2
24
8.7
995
Training
8.7
24
8.7
1035
9.0
26
8.8
1030
Feature Not Available
8.1
919
Administration
8.7
20
8.5
1005
8.9
25
8.3
997
9.2
22
8.3
892
9.2
25
8.7
1033
Categories
Categories
Shared Categories
Hook Security and KnowBe4 Security Awareness Training are categorized as Security Awareness Training
Unique Categories
Hook Security has no unique categories
KnowBe4 Security Awareness Training has no unique categories
Reviews
Reviewers' Company Size
Hook Security
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
KnowBe4 Security Awareness Training
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Computer & Network Security
9.1%
Non-Profit Organization Management
5.5%
Information Services
5.5%
Construction
5.5%
Other
65.5%
Financial Services
8.0%
Information Technology and Services
5.6%
Hospital & Health Care
5.6%
Non-Profit Organization Management
4.9%
Government Administration
4.8%
Other
71.1%
Most Helpful Reviews
Hook Security
Most Helpful Favorable Review
Mike B.
Verified User in Primary/Secondary Education
The executive reports are just what I need to explain how informed our community is regarding our security awareness.
Most Helpful Critical Review
Verified User in Management Consulting
I feel the hook security platform needs some UI updating in the partner portal. In addition customer support has gotten really bad. No proactive communication on potential contract renewal, account was completely disabled which affected our own clients....
KnowBe4 Security Awareness Training
Most Helpful Favorable Review
Matthew G.
Verified User in Insurance
Even the basic subscription is great, but there are so many additional features. The support is outstanding; they walk you through every step of implementation and it integrated seemlessly. We use every feature regularly!
Most Helpful Critical Review
Akieva A.
Verified User in Information Technology and Services
- Unable to download individual signed policies for employees - Campaigns and groups are difficult to administer for new campaigns. Very manual process
Mike B.
Verified User in Primary/Secondary Education
The executive reports are just what I need to explain how informed our community is regarding our security awareness.
Matthew G.
Verified User in Insurance
Even the basic subscription is great, but there are so many additional features. The support is outstanding; they walk you through every step of implementation and it integrated seemlessly. We use every feature regularly!
Verified User in Management Consulting
I feel the hook security platform needs some UI updating in the partner portal. In addition customer support has gotten really bad. No proactive communication on potential contract renewal, account was completely disabled which affected our own clients....
Akieva A.
Verified User in Information Technology and Services
- Unable to download individual signed policies for employees - Campaigns and groups are difficult to administer for new campaigns. Very manual process
Alternatives
Discussions
Hook Security has no discussions with answers
Why is security awareness training so important to our organization?
6 comments
NC
Security awareness training equips people with knowledge,turning them into a business' first line of effective defence.Read more
Best Practices for Admins Evaluating Suspicious Emails - Tools Used?
4 comments
AR
If you can view the emails then you can already do 99% of the evaluation. As long as you understand what the risks look like you can make a pretty good...Read more
Content
2 comments
GB
I am sure they will. Knowbe4 did not buy "Twist & Shout" for just one series.Read more
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