Higher Logic significantly increases member engagement through its private networking community platform. We have also been able to use the platform to provide our website as the front end of the private communities and discussion forums. The clever...
Poor user experience. It's a clunky, outdated backend that's difficult to pick up. HL staff is hit or miss. Sometimes they go out of their way to be helpful and answer your questions. Other times it's like pulling teeth to get a response to an email.
Influitive makes it very easy to rally a community of potential advocates to help us promote our products and solutions. We don't have direct relationships with all of our users, so its great that we can allow our users to pick and choose the challenges...
Updated as of 1/25/2024: While the platform is the same and the "What I like best" comments are still valid, at this point, you also have to consider Customer Support, which used to include a CSM whom you would meet with at least once a month. This is now a...
Higher Logic significantly increases member engagement through its private networking community platform. We have also been able to use the platform to provide our website as the front end of the private communities and discussion forums. The clever...
Influitive makes it very easy to rally a community of potential advocates to help us promote our products and solutions. We don't have direct relationships with all of our users, so its great that we can allow our users to pick and choose the challenges...
Poor user experience. It's a clunky, outdated backend that's difficult to pick up. HL staff is hit or miss. Sometimes they go out of their way to be helpful and answer your questions. Other times it's like pulling teeth to get a response to an email.
Updated as of 1/25/2024: While the platform is the same and the "What I like best" comments are still valid, at this point, you also have to consider Customer Support, which used to include a CSM whom you would meet with at least once a month. This is now a...