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Compare Heretto and Paligo 
At a Glance
Market Segments
Mid-Market (42.1% of reviews)
Mid-Market (66.7% of reviews)
Entry-Level Pricing
No pricing available
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Heretto
Star Rating
(38)4.3 out of 5
Market Segments
Mid-Market (42.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about HerettoPaligo
Star Rating
(57)4.6 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heretto excels in its DITA (Darwin Information Typing Architecture) support with a score of 9.2, while Paligo's score of 7.9 indicates it may not be as robust in this area, making Heretto a better choice for organizations heavily invested in DITA.
- Reviewers mention that Paligo shines in its DocBook support, scoring 8.7 compared to Heretto's 6.4, which suggests that users who require strong DocBook capabilities may prefer Paligo for their documentation needs.
- G2 users highlight that both platforms offer a solid quality of support, each scoring 9.3, but users on G2 note that Heretto has a slight edge in overall partnership satisfaction with a score of 9.5, indicating a more favorable user experience in business relationships.
- Users say that Paligo's collaborative review features score 8.4, outperforming Heretto's score of 7.0, which suggests that teams looking for effective collaboration tools may find Paligo more beneficial for their workflows.
- Reviewers mention that Heretto's branding capabilities score an impressive 9.3, indicating strong customization options for branding, while Paligo's branding features may not be as flexible, making Heretto a better fit for companies focused on brand identity.
- Users report that both platforms are cloud-based, with Paligo scoring slightly higher at 9.0 compared to Heretto's 8.8, suggesting that Paligo may offer a more seamless cloud experience for users who prioritize cloud functionality.
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Pricing
Entry-Level Pricing
Heretto
No pricing availablePaligo
Professional
Contact Us
Full CCMS with single-sourcing:
- Powerful single-sourcing
- Topic-based Authoring
- Translation management
Free Trial
Heretto
No trial information availablePaligo
No trial information availableRatings
Meets Requirements
8.2
29
9.0
40
Ease of Use
7.9
29
8.7
40
Ease of Setup
8.5
22
8.5
27
Ease of Admin
8.5
21
9.1
30
Quality of Support
9.3
24
9.3
40
Has the product been a good partner in doing business?
9.5
22
9.4
30
Product Direction (% positive)
7.7
31
8.3
35
Features by Category
XML Data Model Type
9.2
28
Feature Not Available
Feature Not Available
8.7
21
Feature Not Available
Feature Not Available
6.2
13
6.9
6
Software Model
8.8
26
8.9
23
7.9
19
Feature Not Available
7.0
15
Feature Not Available
8.8
24
9.0
26
Creation Features
8.7
26
9.0
27
7.9
23
8.3
25
7.0
25
8.4
31
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Heretto and Paligo are categorized as Component Content Management Systems
Unique Categories
Heretto is categorized as Help Authoring Tool (HAT), Customer Self-Service, API Documentation Management, and Knowledge Base
Paligo has no unique categories
Reviews
Reviewers' Company Size
Heretto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paligo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.3%
Telecommunications
18.4%
Information Technology and Services
10.5%
Logistics and Supply Chain
5.3%
Insurance
5.3%
Other
34.2%
Computer Software
40.4%
Industrial Automation
7.0%
Computer & Network Security
7.0%
Machinery
5.3%
Hospital & Health Care
5.3%
Other
35.1%
Most Helpful Reviews
Heretto
Most Helpful Favorable Review
Shankar S.
Verified User in Information Technology and Services
Collaboration and Workflow Publishing Options User-Friendly Interface Very Supportive Customer Success Team
Most Helpful Critical Review
Hao L.
Verified User in Computer Software
While Heretto offers useful features like version control and a Docusaurus output tool, there are drawbacks. The version control system, while capable of comparing changes and managing internal links, is somewhat unreliable. Sometimes changes cannot be...
Paligo
Most Helpful Favorable Review
Amit D.
Verified User in Computer & Network Security
CCMS - by far the best. No fat client requirement. Can access anytime, anywhere, from any device. That's a massive benefit. I don't recall when was the last time I contacted their support for help. Over a period of time, I have noticed Paligo's tools have...
Most Helpful Critical Review
Justin M.
Verified User in Marketing and Advertising
Every time I log into Paligo, I leave my computer for 10 minutes since I know that's how long it'll take for Paligo to sign me in (and sometimes that's not enough time). The UI, while simple, uses font that's way too small, and notification overlays are...
Shankar S.
Verified User in Information Technology and Services
Collaboration and Workflow Publishing Options User-Friendly Interface Very Supportive Customer Success Team
Amit D.
Verified User in Computer & Network Security
CCMS - by far the best. No fat client requirement. Can access anytime, anywhere, from any device. That's a massive benefit. I don't recall when was the last time I contacted their support for help. Over a period of time, I have noticed Paligo's tools have...
Hao L.
Verified User in Computer Software
While Heretto offers useful features like version control and a Docusaurus output tool, there are drawbacks. The version control system, while capable of comparing changes and managing internal links, is somewhat unreliable. Sometimes changes cannot be...
Justin M.
Verified User in Marketing and Advertising
Every time I log into Paligo, I leave my computer for 10 minutes since I know that's how long it'll take for Paligo to sign me in (and sometimes that's not enough time). The UI, while simple, uses font that's way too small, and notification overlays are...
Alternatives
Discussions
Heretto has no discussions with answers
Does Paligo use DITA?
3 comments
RL
No, it uses DocBook, another XML language, which does most if not all of the things that make DITA useful to tech pubs groups.Read more
Table Alignment
2 comments
RC
All layout issues are handled in the output and not from the topics. Use the Layouts in Paligo (depending on your output) as well as customizing the output...Read more
Who uses Paligo?
2 comments
SZ
Hi, for the users role, there can be Technical writer, Information Architect, Translator, Document engineer, document reviewer,ect.Read more
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