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Compare HelpNDoc and MadCap Flare 
At a Glance
Market Segments
Small-Business (75.0% of reviews)
Mid-Market (52.1% of reviews)
Entry-Level Pricing
299€
$2,333.00 Per Year
HelpNDoc
Star Rating
(17)4.1 out of 5
Market Segments
Small-Business (75.0% of reviews)
Entry-Level Pricing
299€
Browse all 2 pricing plansMadCap Flare
Star Rating
(430)4.4 out of 5
Market Segments
Mid-Market (52.1% of reviews)
Entry-Level Pricing
$2,333.00 Per Year
Free Trial is available
Learn more about MadCap FlareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HelpNDoc excels in content authoring with a score of 9.3, highlighting its intuitive Rich Text Editor, which allows for seamless document creation. In contrast, MadCap Flare, while still strong, has a lower score of 8.5 in this area, indicating that users may find it slightly less user-friendly for initial content creation.
- Reviewers mention that HelpNDoc's ease of setup is a standout feature, scoring 8.8, which suggests that new users can quickly get started without extensive training. MadCap Flare, with a score of 7.9, may require a steeper learning curve, as users have noted that the initial configuration can be more complex.
- G2 users highlight the superior quality of support provided by MadCap Flare, scoring 8.5 compared to HelpNDoc's 7.4. Reviewers appreciate the responsiveness and helpfulness of MadCap's support team, which can be crucial for businesses needing timely assistance.
- Users on G2 report that HelpNDoc shines in web publishing capabilities, achieving a high score of 9.2. This feature is particularly praised for its ease of use, allowing users to publish content online effortlessly. MadCap Flare, while competent, does not match this level of user satisfaction in web publishing.
- Reviewers mention that HelpNDoc's asset management features score 8.3, which users find effective for organizing and retrieving content. In contrast, MadCap Flare's asset management capabilities, while functional, do not receive the same level of acclaim, indicating potential room for improvement.
- Users say that HelpNDoc's versioning feature, scoring 8.9, is highly appreciated for its ability to track changes and manage document revisions efficiently. MadCap Flare, with a score of 8.0, offers versioning as well, but users have noted that it may not be as straightforward or user-friendly as HelpNDoc's implementation.
Featured Products
Sponsored
Kontent.ai
(148)
Web Content Management
Visit Website
Pricing
Entry-Level Pricing
HelpNDoc
Professional Edition
299€
Generat all documentation formats from a single source: CHM, HTML, Word RTF and DocX, PDF, ePub, Kindle and Qt Help
- CHM Generation
- HTML Generation
- Word RTF and DocX Generation
MadCap Flare
Subscription
$2,333.00
Per Year
Includes Maintenance and Support
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training
Free Trial
HelpNDoc
Free Trial is available
MadCap Flare
Free Trial is available
Ratings
Meets Requirements
8.0
14
8.7
358
Ease of Use
8.5
14
7.4
358
Ease of Setup
9.0
8
7.9
261
Ease of Admin
8.3
8
8.0
252
Quality of Support
7.1
8
8.5
335
Has the product been a good partner in doing business?
8.3
6
8.9
253
Product Direction (% positive)
7.5
14
7.7
333
Features by Category
Content
Not enough data
9.3
54
Not enough data
9.3
50
Not enough data
8.9
45
Not enough data
8.6
25
Not enough data
8.5
24
Not enough data
8.6
20
Not enough data
8.3
35
Not enough data
8.1
49
Not enough data
8.9
49
Design
Not enough data
7.8
49
Not enough data
7.8
28
Not enough data
7.9
41
Not enough data
8.5
48
Platform
Not enough data
8.3
43
Not enough data
8.3
26
Not enough data
8.6
45
Not enough data
8.5
32
Not enough data
8.7
33
Not enough data
8.5
25
Not enough data
7.9
26
Not enough data
7.7
22
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
7.5
87
Not enough data
8.0
86
Not enough data
7.8
72
Collaboration
Not enough data
7.9
74
Not enough data
7.2
60
File Types
Not enough data
8.8
96
Not enough data
7.5
90
Not enough data
9.2
86
Edit & Revise
Not enough data
8.5
76
Not enough data
8.1
58
Not enough data
8.7
95
Integrate & Embed
Not enough data
6.7
30
Not enough data
8.8
56
Not enough data
8.3
43
Operating System
Not enough data
8.8
100
Not enough data
4.4
16
Not enough data
4.0
12
Generative AI
Not enough data
6.1
6
Not enough data
5.6
6
Not enough data
5.6
6
Not enough data
5.8
6
Not enough data
5.8
6
Agentic AI - Document Creation
Not enough data
Not enough data
Categories
Categories
Shared Categories
HelpNDoc and MadCap Flare are categorized as Help Authoring Tool (HAT)
Unique Categories
HelpNDoc has no unique categories
MadCap Flare is categorized as Document Creation and Web Content Management
Reviews
Reviewers' Company Size
HelpNDoc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MadCap Flare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
18.8%
Computer Software
18.8%
Information Technology and Services
12.5%
Health, Wellness and Fitness
12.5%
Publishing
6.3%
Other
31.3%
Computer Software
38.1%
Information Technology and Services
15.5%
Writing and Editing
3.6%
Financial Services
2.6%
Computer & Network Security
2.4%
Other
37.9%
Most Helpful Reviews
HelpNDoc
Most Helpful Favorable Review
Peter C.
Verified User in Publishing
I like the adaptability of the product and the online support is excellent
Most Helpful Critical Review
Michael S.
Verified User
I found it complicated to create more extensive documents and keep the sides on screen, which had to be updated and which not
MadCap Flare
Most Helpful Favorable Review
Bill B.
Verified User in Computer Software
I like that MadCap Flare is a wholly integrated SDK-like environment. I do tools and automation work in a documentation group, and Flare makes my life so much easier than other packages (like Framemaker/ePublisher). If something puzzles me, there's only one...
Most Helpful Critical Review
Julious D.
Verified User in Information Technology and Services
Buggy! Bugs everywhere and no resolutions in sight... unless you upgrade to the latest version and pay cash or an ugly maintenance fee. Reporting bugs is of little consequence. The support team is great and they truly know their product... but the truth is...
Peter C.
Verified User in Publishing
I like the adaptability of the product and the online support is excellent
Bill B.
Verified User in Computer Software
I like that MadCap Flare is a wholly integrated SDK-like environment. I do tools and automation work in a documentation group, and Flare makes my life so much easier than other packages (like Framemaker/ePublisher). If something puzzles me, there's only one...
Michael S.
Verified User
I found it complicated to create more extensive documents and keep the sides on screen, which had to be updated and which not
Julious D.
Verified User in Information Technology and Services
Buggy! Bugs everywhere and no resolutions in sight... unless you upgrade to the latest version and pay cash or an ugly maintenance fee. Reporting bugs is of little consequence. The support team is great and they truly know their product... but the truth is...
Discussions
HelpNDoc has no discussions with answers
How long does it take to learn how to use MadCap Flare?
1 comment
MM
For the very basic features like moving around the interface, adding topics, and creating targets (i.e., output), you can be productive within a couple of...Read more
What does the output from Flare look like? Are there any examples I can see?
1 comment
JC
There are tons of examples, and, if I showed anything in particular, it wouldn't give it justice. That said, they have lots and lots of examples on their...Read more
If our team uses Flare, what can we expect in terms of the return on investment?
1 comment
EW
In the early 1990's I was using 3 programs to manage just the learning content of a U.S. Navy training department . Over the last 30 years I have seen...Read more
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