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Compare Guideline and Human Interest

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At a Glance
Guideline
Guideline
Star Rating
(1,027)4.5 out of 5
Market Segments
Small-Business (89.7% of reviews)
Information
Entry-Level Pricing
$39.00 39 per month + $4/mo per active participant Per Month
Browse all 3 pricing plans
Human Interest
Human Interest
Star Rating
(1,637)4.3 out of 5
Market Segments
Small-Business (81.2% of reviews)
Information
Entry-Level Pricing
$120.00 120 per month + $5 per eligible employee per month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviews say that Human Interest offers a robust platform for small businesses, but users report that Guideline's lower entry-level price of $39.00 makes it more accessible for startups and smaller companies looking to manage their retirement plans effectively.
  • Users on G2 mention that while Human Interest has a solid star rating of 4.3, Guideline edges ahead with a score of 4.5, indicating a slightly higher overall satisfaction among users.
  • Reviewers mention that Human Interest's ease of use score is 8.9, which is commendable, but users report that Guideline's score of 9.3 reflects a more intuitive interface, making it easier for employees to navigate and manage their accounts.
  • Users say that the quality of support from Human Interest, rated at 8.3, is good, but Guideline's score of 8.6 suggests a more responsive and helpful customer service experience, which is crucial for businesses needing timely assistance.
  • G2 users report that Human Interest's features like automatic enrollment and compliance monitoring are beneficial, but reviewers mention that Guideline's additional features, such as personalized investment advice and a more comprehensive reporting tool, provide a more well-rounded experience.
  • Users report that while both platforms meet requirements well, with Human Interest scoring 9.0 and Guideline 9.2, the latter's additional features and user-friendly design contribute to a more satisfying overall experience for administrators and employees alike.
Featured Products
Pricing
Entry-Level Pricing
Guideline
Starter
$39.00
39 per month + $4/mo per active participant Per Month
Browse all 3 pricing plans
Human Interest
Essentials
$120.00
120 per month + $5 per eligible employee per month
Browse all 3 pricing plans
Free Trial
Guideline
No trial information available
Human Interest
No trial information available
Ratings
Meets Requirements
9.2
874
9.0
1,317
Ease of Use
9.3
896
8.9
1,338
Ease of Setup
9.2
829
8.8
1,229
Ease of Admin
9.3
835
8.9
1,192
Quality of Support
8.6
779
8.3
1,258
Has the product been a good partner in doing business?
9.1
826
8.8
1,189
Product Direction (% positive)
8.5
854
7.8
1,264
Features by Category
Onboarding
8.8
750
8.4
991
9.1
758
8.7
997
Dashboard
9.1
740
8.8
966
8.8
732
8.6
951
9.0
726
8.8
955
Compliance
9.2
691
8.8
871
9.1
703
8.7
883
Administration
9.0
712
8.7
935
8.9
716
8.6
919
Generative AI
7.1
275
Feature Not Available
Categories
Categories
Shared Categories
Guideline
Guideline
Human Interest
Human Interest
Guideline and Human Interest are categorized as 401(k)
Unique Categories
Guideline
Guideline has no unique categories
Human Interest
Human Interest has no unique categories
Reviews
Reviewers' Company Size
Guideline
Guideline
Small-Business(50 or fewer emp.)
89.7%
Mid-Market(51-1000 emp.)
10.3%
Enterprise(> 1000 emp.)
0%
Human Interest
Human Interest
Small-Business(50 or fewer emp.)
81.2%
Mid-Market(51-1000 emp.)
18.5%
Enterprise(> 1000 emp.)
0.2%
Reviewers' Industry
Guideline
Guideline
Computer Software
10.6%
Information Technology and Services
6.2%
Accounting
5.8%
Marketing and Advertising
5.2%
Non-Profit Organization Management
4.2%
Other
68.1%
Human Interest
Human Interest
Computer Software
7.1%
Construction
6.4%
Information Technology and Services
5.8%
Hospital & Health Care
5.8%
Non-Profit Organization Management
4.4%
Other
70.5%
Most Helpful Reviews
Guideline
Guideline
Most Helpful Favorable Review
Verified User
G
Verified User in Financial Services

I really like the breakdown for each pay period stating which money came from my paycheck and which money came from the employer. Also, the statements tab is very useful. I imagine having Guideline will make it very easy come tax time in 2020 -- very glad...

Most Helpful Critical Review
Drew J.
DJ
Drew J.
Verified User in Non-Profit Organization Management

The new fee structure includes adding a percentage fee to the assets of our employees for the first time. The fact that they did not charge this fee to employees but instead only charged the employer simple fees was one of the reasons we initially chose...

Human Interest
Human Interest
Most Helpful Favorable Review
Felice D.
FD
Felice D.
Verified User in Construction

Our initial sales rep. and implementation specialist were very helpful, providing useful information and easy-to-understand options for us to consider.

Most Helpful Critical Review
Nicholas M.
NM
Nicholas M.
Verified User in Mental Health Care

Easily the worst experience I've ever had with a benefits and/or 401K services company of any kind. No amount of slick interface can make up for gross incompetence in handling our company's account. I'm writing this review amid an issue where they have...

Alternatives
Guideline
Guideline Alternatives
Betterment at Work
Betterment at Work
Add Betterment at Work
401GO
401GO
Add 401GO
ForUsAll
ForUsAll
Add ForUsAll
Ubiquity Retirement
Ubiquity Retirement
Add Ubiquity Retirement
Human Interest
Human Interest Alternatives
Betterment at Work
Betterment at Work
Add Betterment at Work
401GO
401GO
Add 401GO
ForUsAll
ForUsAll
Add ForUsAll
Vestwell
Vestwell
Add Vestwell
Discussions
Guideline
Guideline Discussions
Would you possibly make monthly statements available as a feature?
1 comment
Paddy K.
PK
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Can I use this for myself as the owner?
1 comment
BR
Yes, you can use this as the owner and reap the benefits of whatever company match you decide to offer.Read more
What is Guideline used for?
1 comment
Andrea M.
AM
Retirement saving accountsRead more
Human Interest
Human Interest Discussions
Utilizing more Graphs on Website
2 comments
Adam R.
AR
Unfortunately, I cannot comment on the graphs from Human Interest, except that the company have hijacked my assets without notifying me. For one month (so...Read more
Share your experience with Human Interest integration with payroll system.
2 comments
Adam R.
AR
My experience with Human Interest's integration is that the company have hijacked my assets without notifying me. For one month (so far), they have rejected...Read more
Is it legal to take custody of someone's assets without notifying them or allowing them to access them?
2 comments
Mitzy B.
MB
Adam, can you please reach out to our team - advocate@humaninterest.com? They'll be able to assist you best. Thanks! Read more