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Compare Global Relay and Google Vault

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At a Glance
Global Relay
Global Relay
Star Rating
(15)3.9 out of 5
Market Segments
Small-Business (35.7% of reviews)
Information
Entry-Level Pricing
Contact Us
Browse all 4 pricing plans
Google Vault
Google Vault
Star Rating
(48)4.3 out of 5
Market Segments
Enterprise (42.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Google Vault
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Global Relay's customizable policy templates are beneficial for tailoring compliance to specific business needs, while Google Vault's policy management features are noted for their robust enforcement capabilities, making it easier to track and manage communications policies.
  • Reviewers mention that Global Relay excels in real-time monitoring of digital communications channels, providing timely alerts for policy violations, whereas Google Vault's alert system is praised for its reliability but may lack the immediacy that some users desire.
  • G2 users highlight that Global Relay offers comprehensive analytics tools to analyze communication trends, which helps organizations understand their compliance landscape better, while Google Vault's reporting features are seen as effective but less intuitive, leading to a steeper learning curve.
  • Users on G2 indicate that Global Relay's support quality is a concern, with a score of 7.0, while Google Vault's support is frequently praised, achieving a score of 8.8, suggesting that users may find more assistance and resources when using Google Vault.
  • Reviewers say that Global Relay's product direction is promising, with an 8.2 rating, but Google Vault outshines with a score of 9.0, indicating a stronger commitment to evolving its features in line with user needs and regulatory changes.
  • Users report that while both products address legal requirements effectively, Google Vault is often preferred for its seamless updates regarding changing regulations, making compliance management more straightforward compared to Global Relay.
Featured Products
Pricing
Entry-Level Pricing
Global Relay
Global Relay App
Contact Us
Browse all 4 pricing plans
Google Vault
No pricing available
Free Trial
Global Relay
No trial information available
Google Vault
No trial information available
Ratings
Meets Requirements
8.1
12
8.9
36
Ease of Use
7.8
12
8.8
36
Ease of Setup
7.5
6
8.5
10
Ease of Admin
Not enough data
8.3
10
Quality of Support
7.0
11
8.8
34
Has the product been a good partner in doing business?
Not enough data
8.1
9
Product Direction (% positive)
8.2
13
9.0
35
Features by Category
Digital Communications GovernanceHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Policy Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Surveillance - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Compliance Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Global Relay
Global Relay
Google Vault
Google Vault
Global Relay and Google Vault are categorized as Enterprise Information Archiving
Unique Categories
Global Relay
Global Relay is categorized as Digital Communications Governance
Google Vault
Google Vault has no unique categories
Reviews
Reviewers' Company Size
Global Relay
Global Relay
Small-Business(50 or fewer emp.)
35.7%
Mid-Market(51-1000 emp.)
35.7%
Enterprise(> 1000 emp.)
28.6%
Google Vault
Google Vault
Small-Business(50 or fewer emp.)
28.9%
Mid-Market(51-1000 emp.)
28.9%
Enterprise(> 1000 emp.)
42.2%
Reviewers' Industry
Global Relay
Global Relay
Financial Services
33.3%
Hospital & Health Care
13.3%
Legal Services
6.7%
Investment Management
6.7%
Investment Banking
6.7%
Other
33.3%
Google Vault
Google Vault
Computer Software
17.8%
Education Management
11.1%
Primary/Secondary Education
6.7%
Marketing and Advertising
6.7%
Internet
6.7%
Other
51.1%
Most Helpful Reviews
Global Relay
Global Relay
Most Helpful Favorable Review
Verified User
G
Verified User in Computer Software

Its exceptional ability to provide secure and compliant communication solutions. Its robust archiving and data retention capabilities give us the confidence that we are always in line with regulatory requirements, which is especially crucial in today's...

Most Helpful Critical Review
Verified User
G
Verified User in Financial Services

Now that I've shut the business down, they auto-renew a yearly contract and continue to charge me monthly. It's like a gym membership that is a never ending loop to end. I would highly recommend any service provider over Global Relay that has even an...

Google Vault
Google Vault
Most Helpful Favorable Review
CA
Cate A.
Verified User in Computer Software

What I like most about Google vault is the data retention policy that allows me to dictate the amount of time that certain data will be stored in the vault. I also like how you can search through your data within no time efficiently. Another positive...

Most Helpful Critical Review
Shubham U.
SU
Shubham U.
Verified User in Banking

Third party data sharing which may be counterproductive in long term

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Discussions
Global Relay
Global Relay Discussions
Monty the Mongoose crying
Global Relay has no discussions with answers
Google Vault
Google Vault Discussions
How do I access Google Vault?
1 comment
Erik A.
EA
I'm unable to access external links or content from them. If you have any text from the link that you would like translated, please provide it here.Read more
Is Google Vault free for education?
1 comment
HARISH G.
HG
Google Workspace for Education Fundamentals is free to qualified educational institutions. Read more
Monty the Mongoose crying
Google Vault has no more discussions with answers