Compare Fullbay and Tekmetric 
- Users report that Tekmetric excels in its Estimates and Invoicing feature, scoring a remarkable 9.8, which reviewers mention makes the billing process seamless and efficient. In contrast, Fullbay, while still strong, has a slightly lower score in this area, indicating room for improvement.
- Reviewers mention that Fullbay shines in Quality of Support, achieving a score of 9.7, with many users praising the responsiveness and helpfulness of the support team. Tekmetric also performs well with a score of 9.5, but some users feel that Fullbay's support is more proactive.
- G2 users highlight Tekmetric's superior Labor Tracking capabilities, scoring 9.7, which reviewers say allows for precise tracking of technician hours and job costs. Fullbay, while competent, has a lower score in this area, suggesting that users may find it less intuitive for labor management.
- Users on G2 report that Fullbay's Customer Portal, scoring 9.5, is highly appreciated for its user-friendly interface and ease of access for customers. Tekmetric's Customer Management features, while effective, do not receive the same level of praise, indicating a potential area for enhancement.
- Reviewers mention that Tekmetric's Inventory Management feature, with a score of 9.3, is robust and allows for effective tracking and ordering of parts. In comparison, Fullbay's Inventory Management scores lower at 8.0, suggesting that users may find it less comprehensive.
- Users say that Tekmetric's ease of setup, scoring 9.4, is a significant advantage, with many reviewers noting that the onboarding process is straightforward. Fullbay, with a score of 8.5, has received feedback indicating that some users found the initial setup more challenging.
We can now track labor hours, Creating a Parts order is simple and fast. Receiving parts into inventory is easy and it will update pricing right when you receive the product. Customers can use there Portal to pay their invoices online.
Really slow entering parts, takes awhile. 55 seconds to enter parts and when you have to enter over 50 parts it takes an hour cause its loading. It not the internet either.
I love the ease of use along with reporting that is accurate and easy to implement. The daily use of tekmetric by our teams gives us insight into the business and easily allows us to discover what we need to adjust to meet our sales and operational goals....
A downside of using Tekmetric is the time clock and that you cannot see what each technician is currently clocked on to, or what they are doing when they aren't clocked onto a jon. The lack of reports. It's difficult to find customers that have 2 names on...
We can now track labor hours, Creating a Parts order is simple and fast. Receiving parts into inventory is easy and it will update pricing right when you receive the product. Customers can use there Portal to pay their invoices online.
I love the ease of use along with reporting that is accurate and easy to implement. The daily use of tekmetric by our teams gives us insight into the business and easily allows us to discover what we need to adjust to meet our sales and operational goals....
Really slow entering parts, takes awhile. 55 seconds to enter parts and when you have to enter over 50 parts it takes an hour cause its loading. It not the internet either.
A downside of using Tekmetric is the time clock and that you cannot see what each technician is currently clocked on to, or what they are doing when they aren't clocked onto a jon. The lack of reports. It's difficult to find customers that have 2 names on...
