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Compare EspoCRM and Spiro 
At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$395.00
Starting at $18,000.00
EspoCRM
Star Rating
(22)4.6 out of 5
Market Segments
Small-Business (75.0% of reviews)
Entry-Level Pricing
$395.00
Browse all 4 pricing plansSpiro
Star Rating
(90)4.6 out of 5
Market Segments
Small-Business (50.0% of reviews)
Entry-Level Pricing
Starting at $18,000.00
Learn more about SpiroSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that EspoCRM excels in customization capabilities, with a score of 9.3, allowing businesses to tailor the software to their specific needs. In contrast, Spiro, with a score of 8.7, offers less flexibility in this area, which may limit some users' ability to adapt the software to their workflows.
- Reviewers mention that EspoCRM's workflow capability is outstanding, scoring 9.8, which enables users to automate processes effectively. Spiro, however, scores 8.5 in this category, indicating that its workflow automation features may not be as robust or user-friendly.
- G2 users highlight that EspoCRM's reporting features are highly rated at 9.3, providing detailed insights and analytics that help businesses make informed decisions. On the other hand, Spiro's reporting capabilities, scoring 8.5, may not offer the same depth of analysis, which could be a drawback for data-driven organizations.
- Users on G2 note that Spiro shines in customer support, with a quality rating of 9.3, indicating responsive and helpful service. In comparison, EspoCRM's support quality, rated at 8.6, may not meet the same level of user satisfaction, potentially impacting users who require frequent assistance.
- Reviewers mention that EspoCRM's email marketing features, while functional, score lower at 7.1 compared to Spiro's 7.9. This suggests that Spiro may provide a more comprehensive suite of tools for managing email campaigns, which could be crucial for businesses focused on marketing efforts.
- Users report that Spiro's performance and reliability score is impressive at 9.1, indicating a stable and dependable platform. In contrast, EspoCRM's score of 7.8 suggests that users may experience occasional performance issues, which could affect their overall experience with the software.
Featured Products
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Pricing
Entry-Level Pricing
EspoCRM
Advanced Pack
$395.00
Advanced Pack is an official add-on for EspoCRM.
- Reports
- Workflows
- Business Process Management
Spiro
Spiro's CRM for Manufacturers
Starting at $18,000.00
- We are built specifically for manufacturers and distributors.
- Our CRM platform provides comprehensive AI customer insight.
- Our Full-Service Setup delivers rapid time to value and is supported by Spiro employees (not consultants).
Free Trial
EspoCRM
No trial information availableSpiro
No trial information availableRatings
Meets Requirements
9.2
16
9.0
70
Ease of Use
8.9
16
9.0
70
Ease of Setup
9.0
10
8.6
33
Ease of Admin
8.7
9
9.3
32
Quality of Support
8.5
16
9.3
70
Has the product been a good partner in doing business?
9.0
10
9.4
32
Product Direction (% positive)
9.3
16
9.6
60
Features by Category
Sales Force Automation
8.9
12
9.4
47
|
Verified
Feature Not Available
Feature Not Available
8.5
12
9.1
44
|
Verified
9.0
12
8.9
48
|
Verified
Feature Not Available
8.5
32
|
Verified
Feature Not Available
8.7
39
|
Verified
Feature Not Available
8.5
24
|
Verified
8.1
9
8.7
30
Feature Not Available
8.8
28
Marketing Automation
7.4
9
7.8
38
|
Verified
7.8
10
7.8
36
|
Verified
9.4
11
9.2
37
|
Verified
8.9
9
8.0
25
|
Verified
Customer Support
8.3
10
8.6
19
Feature Not Available
9.0
20
Feature Not Available
8.6
22
7.5
6
7.7
17
Feature Not Available
8.8
21
Reporting & Analytics
9.4
8
8.4
46
|
Verified
9.1
11
8.9
48
|
Verified
8.5
8
7.9
34
|
Verified
Mobile & Social
8.3
9
Feature Not Available
Feature Not Available
Feature Not Available
8.8
8
8.3
42
|
Verified
Platform
9.4
9
8.7
27
|
Verified
9.8
9
8.5
26
9.1
9
8.8
26
|
Verified
8.9
9
8.7
13
|
Verified
Feature Not Available
8.3
10
|
Verified
8.7
9
7.9
13
8.3
8
9.2
26
|
Verified
Feature Not Available
8.6
14
Integration
7.9
8
8.8
23
|
Verified
8.3
7
7.7
17
|
Verified
Feature Not Available
8.0
16
|
Verified
Generative AI
Not enough data
8.3
6
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
EspoCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spiro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Marketing and Advertising
15.0%
Computer Software
15.0%
Computer & Network Security
10.0%
Telecommunications
5.0%
Other
35.0%
Packaging and Containers
5.6%
Information Technology and Services
5.6%
Electrical/Electronic Manufacturing
5.6%
Construction
5.6%
Computer Software
5.6%
Other
72.2%
Most Helpful Reviews
EspoCRM
Most Helpful Favorable Review
Hugo C.
Verified User in Information Technology and Services
EspoCRM is really polyvalent. Directly in the ui and also in the code, the framework is awesome. I would say that even if this product is an a early age, it is really promising. Of course, you will not find lots of the functionalities that are coming with...
Most Helpful Critical Review
Spiro
Most Helpful Favorable Review
Jamie W.
Verified User in Textiles
This program is so user friendly, and has all the information you need in one place. You don't have to use different apps or programs when looking for information, and the Assistant makes it so no customer can slip through the cracks. They also have a help...
Most Helpful Critical Review
Bryan H.
Verified User in Transportation/Trucking/Railroad
Spiro has failed to resolve ongoing email issues and failed to follow up.
Hugo C.
Verified User in Information Technology and Services
EspoCRM is really polyvalent. Directly in the ui and also in the code, the framework is awesome. I would say that even if this product is an a early age, it is really promising. Of course, you will not find lots of the functionalities that are coming with...
Jamie W.
Verified User in Textiles
This program is so user friendly, and has all the information you need in one place. You don't have to use different apps or programs when looking for information, and the Assistant makes it so no customer can slip through the cracks. They also have a help...
Bryan H.
Verified User in Transportation/Trucking/Railroad
Spiro has failed to resolve ongoing email issues and failed to follow up.
Alternatives
Discussions
To set up EspoCRM, follow these steps:
1. Download the EspoCRM package from the official website.
2. Extract the downloaded files to your web server directory.
3. Create a new database and user in your database management system.
4. Open your web browser and navigate to the EspoCRM installation URL.
5. Follow the on-screen instructions to complete the installation process, including entering your database details and setting up an admin account.
6. Once the installation is complete, log in to your EspoCRM dashboard to start configuring your CRM system.
1 comment
EC
BUy an hosting, upload files, create database and install it!
Read more
EspoCRM has no more discussions with answers
How much does a Spiro?
1 comment
MA
A lot, it helps a lot to get remind of what you have to do and on how much you have to do on your day. It helps you a lot to get organized in your agenda.Read more
Spiro has no more discussions with answers
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