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Compare Epic and Salesforce Health Cloud

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Epic
Epic
(930)
4.2 out of 5
Epic
By Epic Systems
Salesforce Health Cloud
Salesforce Health Cloud
(35)
3.8 out of 5
Salesforce Health Cloud
By Salesforce
At a Glance
Epic
Epic
Star Rating
(930)4.2 out of 5
Market Segments
Enterprise (77.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Epic
Salesforce Health Cloud
Salesforce Health Cloud
Star Rating
(35)3.8 out of 5
Market Segments
Enterprise (46.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Salesforce Health Cloud
Featured Products
StoriiCare
Sponsored
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StoriiCare
(12)
Medical Practice Management
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DoctorConnect.net
Sponsored
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DoctorConnect.net
(11)
Medical Practice Management
Visit WebsiteVisit Website
Alleva EHR
Sponsored
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Alleva EHR
(4)
Medical Practice Management
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Epic vs Salesforce Health Cloud

When assessing the two solutions, reviewers found Epic easier to use, set up, and administer. However, reviewers preferred doing business with Salesforce Health Cloud overall.

  • Reviewers felt that Epic meets the needs of their business better than Salesforce Health Cloud.
  • When comparing quality of ongoing product support, reviewers felt that Epic is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Epic over Salesforce Health Cloud.
Pricing
Entry-Level Pricing
Epic
No pricing available
Salesforce Health Cloud
No pricing available
Free Trial
Epic
No trial information available
Salesforce Health Cloud
No trial information available
Ratings
Meets Requirements
8.8
765
7.9
21
Ease of Use
8.1
776
7.7
22
Ease of Setup
7.0
92
6.9
7
Ease of Admin
7.6
90
7.4
7
Quality of Support
8.2
729
7.8
20
Has the product been a good partner in doing business?
8.4
88
8.8
8
Product Direction (% positive)
9.0
756
7.9
22
Features by Category
Interactive Patient Care Systems (IPC)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Relationship Management (PRM)Hide 7 FeaturesShow 7 Features
Not enough data
9.2
6
Information Flow
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Patient Experience
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
EHRHide 8 FeaturesShow 8 Features
9.0
138
Not enough data
Clinical Workflow Management
9.1
110
Not enough data
8.9
100
Not enough data
8.9
102
Not enough data
9.0
120
Not enough data
Patient Health Information Management
9.0
102
Not enough data
8.8
97
Not enough data
8.9
115
Not enough data
Agentic AI - EHR
Not enough data
Not enough data
Patient EngagementHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Medical Practice ManagementHide 8 FeaturesShow 8 Features
8.7
21
Not enough data
Operations Management
8.4
16
Not enough data
8.5
17
Not enough data
8.6
20
Not enough data
7.9
18
Not enough data
Added Efficiencies
8.7
19
Not enough data
9.3
20
Not enough data
9.3
16
Not enough data
8.8
20
Not enough data
Clinical Decision SupportHide 12 FeaturesShow 12 Features
8.0
9
Not enough data
Decision Analysis
8.1
8
Not enough data
7.4
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Integration
8.3
7
Not enough data
8.6
7
Not enough data
Management
8.3
7
Not enough data
8.1
7
Not enough data
Analytics
8.1
7
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
Agentic AI - Clinical Decision Support
Not enough data
Not enough data
Categories
Categories
Shared Categories
Epic
Epic
Salesforce Health Cloud
Salesforce Health Cloud
Epic and Salesforce Health Cloud share no categories
Unique Categories
Epic
Salesforce Health Cloud
Reviews
Reviewers' Company Size
Epic
Epic
Small-Business(50 or fewer emp.)
6.4%
Mid-Market(51-1000 emp.)
16.2%
Enterprise(> 1000 emp.)
77.4%
Salesforce Health Cloud
Salesforce Health Cloud
Small-Business(50 or fewer emp.)
18.8%
Mid-Market(51-1000 emp.)
34.4%
Enterprise(> 1000 emp.)
46.9%
Reviewers' Industry
Epic
Epic
Hospital & Health Care
74.9%
Medical Practice
9.5%
Health, Wellness and Fitness
5.3%
Higher Education
2.3%
Mental Health Care
1.0%
Other
7.0%
Salesforce Health Cloud
Salesforce Health Cloud
Hospital & Health Care
65.6%
Health, Wellness and Fitness
9.4%
Computer Software
9.4%
Information Technology and Services
6.3%
Marketing and Advertising
3.1%
Other
6.3%
Most Helpful Reviews
Epic
Epic
Most Helpful Favorable Review
Maryam S.
MS
Maryam S.
Verified User in Medical Practice

(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...

Most Helpful Critical Review
Ashley S.
AS
Ashley S.
Verified User in Hospital & Health Care

In Basket Refilling medications Associating orders to dx

Salesforce Health Cloud
Salesforce Health Cloud
Most Helpful Favorable Review
Mahalingam S.
MS
Mahalingam S.
Verified User in Hospital & Health Care

Household view where you see all the members tied together based on the member plan with primary and secondary roles. Intitutive ways to tie together practitioners, providers and their networks with member plans. Excellent integration with CTI platforms as...

Most Helpful Critical Review
Verified User in Hospital & Health Care
GH
Verified User in Hospital & Health Care

I dislike the rigidity of the program that shows up in certain areas

Alternatives
Epic
Epic Alternatives
Cerner
Cerner
Add Cerner
Tebra (previously Kareo + PatientPop)
Tebra (previously Kareo + PatientPop)
Add Tebra (previously Kareo + PatientPop)
WebPT
WebPT
Add WebPT
eClinicalWorks
eClinicalWorks
Add eClinicalWorks
Salesforce Health Cloud
Salesforce Health Cloud Alternatives
Weave
Weave
Add Weave
MyChart
MyChart
Add MyChart
Birdeye
Birdeye
Add Birdeye
Carepatron
Carepatron
Add Carepatron
Discussions
Epic
Epic Discussions
What is the easiest way to access inputting diagnoses?
2 comments
Mark M.
MM
I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis.Read more
What is the easiest way to access inputting diagnoses?
2 comments
Cliff C.
CC
if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the...Read more
What does Epic software do?
2 comments
Hannah M C.
HC
Electronic health record utilized by many hospitals and hospital systemsRead more
See all discussions
Salesforce Health Cloud
Salesforce Health Cloud Discussions
Monty the Mongoose crying
Salesforce Health Cloud has no discussions with answers
See all discussions
Ask Epic a QuestionContact Epic
Ask Salesforce a QuestionContact Salesforce

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Epic
Epic
Salesforce Health Cloud
Salesforce Health Cloud