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At a Glance
Epic
Epic
Star Rating
(930)4.2 out of 5
Market Segments
Enterprise (77.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Epic
Practice Fusion
Practice Fusion
Star Rating
(60)3.8 out of 5
Market Segments
Small-Business (78.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Practice Fusion
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Epic excels in clinical documentation with a score of 9.0, while Practice Fusion offers a slightly higher score of 9.4, indicating that users find Practice Fusion's documentation features more intuitive and user-friendly.
  • Reviewers mention that Epic's ease of setup is rated lower at 7.0 compared to Practice Fusion's 8.1, suggesting that users find Practice Fusion easier to implement in their practices.
  • G2 users highlight that Epic has a strong focus on enterprise-level solutions, with 77.5% of reviews coming from this segment, while Practice Fusion is favored by small businesses, as indicated by 78.0% of its reviews, making it a better fit for smaller practices.
  • Users on G2 report that Epic's quality of support is rated at 8.2, which is higher than Practice Fusion's 7.3, indicating that Epic may provide more reliable customer service and support for its users.
  • Reviewers mention that both products score well in interoperability, with Epic at 8.9 and Practice Fusion at 8.7, but Epic's slightly higher score suggests it may offer better integration capabilities with other systems.
  • Users say that Practice Fusion shines in patient-centered functions, particularly in meaningful use reporting, where it scores 9.2 compared to Epic's 8.9, indicating that Practice Fusion may better support practices in meeting regulatory requirements.
Featured Products
Pricing
Entry-Level Pricing
Epic
No pricing available
Practice Fusion
No pricing available
Free Trial
Epic
No trial information available
Practice Fusion
No trial information available
Ratings
Meets Requirements
8.8
765
8.1
52
Ease of Use
8.1
776
8.6
52
Ease of Setup
7.0
92
8.1
14
Ease of Admin
7.6
90
9.0
13
Quality of Support
8.2
729
7.3
44
Has the product been a good partner in doing business?
8.4
88
8.3
11
Product Direction (% positive)
9.0
756
7.1
48
Features by Category
Not enough data
8.3
12
Administrative
Not enough data
8.1
9
Not enough data
8.1
9
Not enough data
7.8
9
Operations
Not enough data
8.5
10
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.3
8
Not enough data
8.1
8
Interoperability
Not enough data
8.5
9
Not enough data
8.8
11
Not enough data
8.7
10
Clinical Workflow Management
9.1
110
9.1
11
8.9
100
8.9
9
8.9
102
9.2
10
9.0
120
9.4
12
Patient Health Information Management
9.0
102
9.2
10
8.8
97
8.7
9
8.9
115
9.7
10
Agentic AI - EHR
Not enough data
Not enough data
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Medical Practice ManagementHide 8 FeaturesShow 8 Features
8.7
21
Not enough data
Operations Management
8.4
16
Not enough data
8.5
17
Not enough data
8.6
20
Not enough data
7.9
18
Not enough data
Added Efficiencies
8.7
19
Not enough data
9.3
20
Not enough data
9.3
16
Not enough data
8.8
20
Not enough data
Clinical Decision SupportHide 12 FeaturesShow 12 Features
8.0
9
Not enough data
Decision Analysis
8.1
8
Not enough data
7.4
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Integration
8.3
7
Not enough data
8.6
7
Not enough data
Management
8.3
7
Not enough data
8.1
7
Not enough data
Analytics
8.1
7
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
Agentic AI - Clinical Decision Support
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
Epic
Epic
Practice Fusion
Practice Fusion
Epic and Practice Fusion are categorized as EHR and Medical Practice Management
Unique Categories
Epic
Epic is categorized as Clinical Decision Support
Practice Fusion
Practice Fusion is categorized as E-Prescribing, Medical Billing, and Patient Engagement
Reviews
Reviewers' Company Size
Epic
Epic
Small-Business(50 or fewer emp.)
6.4%
Mid-Market(51-1000 emp.)
16.2%
Enterprise(> 1000 emp.)
77.4%
Practice Fusion
Practice Fusion
Small-Business(50 or fewer emp.)
78.0%
Mid-Market(51-1000 emp.)
20.3%
Enterprise(> 1000 emp.)
1.7%
Reviewers' Industry
Epic
Epic
Hospital & Health Care
74.9%
Medical Practice
9.5%
Health, Wellness and Fitness
5.3%
Higher Education
2.3%
Mental Health Care
1.0%
Other
7.0%
Practice Fusion
Practice Fusion
Medical Practice
33.9%
Hospital & Health Care
32.2%
Health, Wellness and Fitness
11.9%
Pharmaceuticals
3.4%
Mental Health Care
3.4%
Other
15.3%
Most Helpful Reviews
Epic
Epic
Most Helpful Favorable Review
Maryam S.
MS
Maryam S.
Verified User in Medical Practice

(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...

Most Helpful Critical Review
Ashley S.
AS
Ashley S.
Verified User in Hospital & Health Care

In Basket Refilling medications Associating orders to dx

Practice Fusion
Practice Fusion
Most Helpful Favorable Review
Dr. Dean G.
DG
Dr. Dean G.
Verified User in Alternative Medicine

It's free. You have a few ads off to the side, but do not interfere with work or charting. It's customizable for SOAP/Chart notes. Create templates and statements to fill in. VERY front end loaded and time demanding if you want different way to say...

Most Helpful Critical Review
Julius W.
JW
Julius W.
Verified User in Hospital & Health Care

Can't cancel the service. I've been using Practice fusion since 2016 and then they started charging $99 a month that I went to $149 a month then I was pressured into a subscription plan minimum one year because it would've been impossible to wrap up all the...

Alternatives
Epic
Epic Alternatives
Cerner
Cerner
Add Cerner
Tebra (previously Kareo + PatientPop)
Tebra (previously Kareo + PatientPop)
Add Tebra (previously Kareo + PatientPop)
WebPT
WebPT
Add WebPT
eClinicalWorks
eClinicalWorks
Add eClinicalWorks
Practice Fusion
Practice Fusion Alternatives
Tebra (previously Kareo + PatientPop)
Tebra (previously Kareo + PatientPop)
Add Tebra (previously Kareo + PatientPop)
eClinicalWorks
eClinicalWorks
Add eClinicalWorks
Carepatron
Carepatron
Add Carepatron
Birdeye
Birdeye
Add Birdeye
Discussions
Epic
Epic Discussions
What is the easiest way to access inputting diagnoses?
2 comments
Mark M.
MM
I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis.Read more
What is the easiest way to access inputting diagnoses?
2 comments
Cliff C.
CC
if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the...Read more
What does Epic software do?
2 comments
Hannah M C.
HC
Electronic health record utilized by many hospitals and hospital systemsRead more
Practice Fusion
Practice Fusion Discussions
Who does customer support take so long to respond or to fix an issue?
1 comment
Louis S.
LS
i don't have an answer for you. hopefully the issue that you were having is resolvedRead more
Monty the Mongoose crying
Practice Fusion has no more discussions with answers