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Compare Epic and Pabau Practice Management 
At a Glance
Market Segments
Enterprise (77.4% of reviews)
Small-Business (99.1% of reviews)
Entry-Level Pricing
No pricing available
$59.00 Per Month
Epic
Star Rating
(930)4.2 out of 5
Market Segments
Enterprise (77.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about EpicPabau Practice Management
Star Rating
(215)4.8 out of 5
Market Segments
Small-Business (99.1% of reviews)
Entry-Level Pricing
$59.00 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Epic excels in "Workflow Optimization" with a score of 9.1, indicating a strong capability in streamlining clinical documentation processes, while Pabau, although effective, has not been rated in this specific area.
- Reviewers mention that Pabau shines in "Patient Satisfaction Management" with a score of 9.2, highlighting its robust features for gathering and analyzing patient feedback, whereas Epic's score in this area is not specified, suggesting it may not focus as heavily on patient engagement.
- G2 users note that Epic's "EHR Integration" is rated at 8.8, which is solid, but Pabau's integration capabilities are rated slightly higher at 8.5, indicating that Pabau may offer a more seamless experience with electronic health records.
- Users on G2 highlight that Pabau's "Clinical Documentation" features are rated at 9.5, showcasing its effectiveness in managing patient records, while Epic's score of 9.0, although strong, suggests it may not be as user-friendly in this aspect.
- Reviewers say that Epic's "Quality of Support" is rated at 8.2, which is decent, but Pabau outperforms with a score of 9.0, indicating that users may find Pabau's customer service more responsive and helpful.
- Users report that Epic's "Telecommunications" feature is rated at 9.0, which is impressive, but Pabau's low bandwidth support at 9.5 is particularly noted by users as a significant advantage for practices in areas with limited internet connectivity.
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Pricing
Entry-Level Pricing
Epic
No pricing availablePabau Practice Management
Startup Plan
$59.00
Per Month
- 1 user
- Allows you to have up to 100 clients
- All features included
Free Trial
Epic
No trial information availablePabau Practice Management
No trial information availableRatings
Meets Requirements
8.8
765
9.2
184
Ease of Use
8.1
776
8.9
187
Ease of Setup
7.0
92
8.5
127
Ease of Admin
7.6
90
8.7
67
Quality of Support
8.2
729
9.2
181
Has the product been a good partner in doing business?
8.4
88
9.1
67
Product Direction (% positive)
9.0
756
9.3
179
Features by Category
Operations
Not enough data
9.0
98
Not enough data
9.1
96
Not enough data
9.2
97
Not enough data
8.9
60
Not enough data
9.0
80
Not enough data
9.1
83
Not enough data
9.3
94
Not enough data
9.3
94
Generative AI
Not enough data
9.0
57
Data Collection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Clinical Workflow Management
9.1
110
9.2
18
8.9
100
Feature Not Available
8.9
102
9.2
21
9.0
120
9.5
28
Patient Health Information Management
9.0
102
9.5
17
8.8
97
9.2
17
8.9
115
9.4
25
Agentic AI - EHR
Not enough data
Not enough data
Business Administration - Spa Management
Not enough data
9.4
21
Not enough data
9.7
23
Not enough data
9.6
23
Marketing - Spa Management
Not enough data
9.6
20
Not enough data
9.3
20
Not enough data
9.5
20
Guest Experience - Spa Management
Not enough data
9.8
21
Not enough data
9.4
20
Not enough data
9.5
20
Patient-Centered Functions
Not enough data
9.1
56
Not enough data
9.2
54
Not enough data
9.1
57
Not enough data
9.4
63
Not enough data
Feature Not Available
Operations
Not enough data
9.4
62
Not enough data
9.0
54
Not enough data
9.3
59
Not enough data
9.3
58
Not enough data
9.2
57
Not enough data
9.0
53
Not enough data
Feature Not Available
Generative AI
Not enough data
8.4
34
Operations Management
8.4
16
9.0
98
8.5
17
8.9
92
8.6
20
8.9
93
7.9
18
8.7
92
Added Efficiencies
8.7
19
8.6
80
9.3
20
8.9
85
9.3
16
8.7
85
8.8
20
9.2
95
Technology
Not enough data
9.0
14
Not enough data
Feature Not Available
Not enough data
8.9
15
Administration
Not enough data
9.5
16
Not enough data
9.5
19
Not enough data
9.5
20
Compliance
Not enough data
9.5
14
Not enough data
9.4
15
Decision Analysis
8.1
8
Not enough data
7.4
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Integration
8.3
7
Not enough data
8.6
7
Not enough data
Management
8.3
7
Not enough data
8.1
7
Not enough data
Analytics
8.1
7
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
Agentic AI - Clinical Decision Support
Not enough data
Not enough data
Business Management
Not enough data
9.1
56
Not enough data
9.0
57
Not enough data
9.5
62
Not enough data
9.2
59
Marketing
Not enough data
9.4
62
Not enough data
9.3
56
Not enough data
9.3
63
Practice Management
Not enough data
9.4
64
Not enough data
9.2
65
Not enough data
8.9
54
Not enough data
9.2
60
Not enough data
8.3
48
Platform Tools
Not enough data
9.1
58
Not enough data
9.2
53
Not enough data
8.7
59
Categories
Categories
Shared Categories
Epic and Pabau Practice Management are categorized as EHR and Medical Practice Management
Unique Categories
Epic is categorized as Clinical Decision Support
Pabau Practice Management is categorized as Patient Case Management, Patient Engagement, Clinical Documentation, Telemedicine, Spa and Salon Management, and Medical Spa
Reviews
Reviewers' Company Size
Epic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pabau Practice Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
74.9%
Medical Practice
9.5%
Health, Wellness and Fitness
5.3%
Higher Education
2.3%
Mental Health Care
1.0%
Other
7.0%
Medical Practice
46.9%
Health, Wellness and Fitness
28.4%
Hospital & Health Care
10.0%
Cosmetics
7.1%
Alternative Medicine
2.8%
Other
4.7%
Most Helpful Reviews
Epic
Most Helpful Favorable Review
Maryam S.
Verified User in Medical Practice
(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...
Most Helpful Critical Review
Verified User in Hospital & Health Care
Updates can be very confusing and often drastic; however, they do not happen often. There is a fairly difficult learning curve initially. The system can also be redundant.
Pabau Practice Management
Most Helpful Favorable Review
Ben K.
Verified User in Hospital & Health Care
Easy to use Multiple functions Overview
Most Helpful Critical Review
Verified User in Hospital & Health Care
Customer service - very poor. The app is not easy to set up, to get it up and running with all features it takes time, but the support for this is minimal. When we are stuck (either during set up or with a patient) there is no way to pick up the phone and...
Maryam S.
Verified User in Medical Practice
(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...
Ben K.
Verified User in Hospital & Health Care
Easy to use Multiple functions Overview
Verified User in Hospital & Health Care
Updates can be very confusing and often drastic; however, they do not happen often. There is a fairly difficult learning curve initially. The system can also be redundant.
Verified User in Hospital & Health Care
Customer service - very poor. The app is not easy to set up, to get it up and running with all features it takes time, but the support for this is minimal. When we are stuck (either during set up or with a patient) there is no way to pick up the phone and...
Alternatives
Discussions
What is the easiest way to access inputting diagnoses?
2 comments
MM
I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis.Read more
What is the easiest way to access inputting diagnoses?
2 comments
CC
if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the...Read more
What does Epic software do?
2 comments
HC
Electronic health record utilized by many hospitals and hospital systemsRead more
Pabau Practice Management has no discussions with answers
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