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Compare Epic and eClinicalWorks 
At a Glance
Market Segments
Enterprise (77.4% of reviews)
Small-Business (52.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Epic
Star Rating
(930)4.2 out of 5
Market Segments
Enterprise (77.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about EpiceClinicalWorks
Star Rating
(149)3.6 out of 5
Market Segments
Small-Business (52.7% of reviews)
Entry-Level Pricing
No pricing available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Epic excels in Clinical Workflow Management, particularly with its Multiple Medical Provider Access feature, which received a score of 9.1, indicating a strong capability for collaborative care. In contrast, eClinicalWorks scored 8.6 in the same area, suggesting it may not facilitate multi-provider access as effectively.
- Reviewers mention that Epic's Data Management capabilities, especially in Predictive Patient Analysis, scored an impressive 8.9, showcasing its strength in leveraging data for proactive patient care. eClinicalWorks, however, scored lower at 8.3, indicating a potential gap in predictive analytics features.
- G2 users highlight Epic's superior Quality of Support, with a score of 8.2, which reviewers say translates to more responsive and helpful customer service. eClinicalWorks, on the other hand, received a lower score of 6.7, suggesting that users may experience challenges in support responsiveness.
- Users on G2 report that Epic's Compliance features are robust, scoring 9.3, which reviewers say helps practices meet regulatory requirements effectively. eClinicalWorks scored 8.2, indicating it may not provide the same level of assurance in compliance management.
- Reviewers mention that Epic's Integration with EHRs is highly rated at 8.7, with users praising its seamless connectivity with various systems. In contrast, eClinicalWorks scored 7.5, suggesting that users may face more challenges in EHR integration.
- Users say that Epic's Patient Health Information Management features, particularly in ePHI Storage, scored 9.0, indicating a strong focus on secure patient data management. eClinicalWorks, with a score of 7.8, may not offer the same level of security and efficiency in managing electronic protected health information.
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Medical Practice Management
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Pricing
Entry-Level Pricing
Epic
No pricing availableeClinicalWorks
No pricing availableFree Trial
Epic
No trial information availableeClinicalWorks
No trial information availableRatings
Meets Requirements
8.8
765
7.8
118
Ease of Use
8.1
776
7.6
120
Ease of Setup
7.0
92
6.8
36
Ease of Admin
7.6
90
7.3
35
Quality of Support
8.2
729
6.7
113
Has the product been a good partner in doing business?
8.4
88
7.2
31
Product Direction (% positive)
9.0
756
6.5
121
Features by Category
Data Management
Not enough data
8.7
14
Not enough data
8.8
15
Not enough data
8.9
15
Care Management
Not enough data
8.6
15
Not enough data
8.3
14
Not enough data
8.8
14
Agentic AI - Population Health Management
Not enough data
Not enough data
Clinical Workflow Management
9.1
110
8.6
27
8.9
100
8.6
22
8.9
102
8.3
24
9.0
120
7.7
27
Patient Health Information Management
9.0
102
7.9
23
8.8
97
7.5
23
8.9
115
7.6
26
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
7.3
16
Not enough data
8.3
17
Not enough data
7.9
12
|
Verified
Not enough data
8.2
12
|
Verified
Not enough data
Feature Not Available
Operations
Not enough data
8.1
21
|
Verified
Not enough data
7.8
20
|
Verified
Not enough data
7.7
16
|
Verified
Not enough data
8.2
17
|
Verified
Not enough data
8.7
10
|
Verified
Not enough data
8.6
11
|
Verified
Not enough data
8.1
9
Generative AI
Not enough data
Not enough data
Operations Management
8.4
16
8.1
12
8.5
17
8.9
12
8.6
20
8.1
13
7.9
18
8.9
11
Added Efficiencies
8.7
19
7.7
11
9.3
20
8.3
13
9.3
16
8.8
12
8.8
20
9.2
14
Decision Analysis
8.1
8
Not enough data
7.4
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Integration
8.3
7
Not enough data
8.6
7
Not enough data
Management
8.3
7
Not enough data
8.1
7
Not enough data
Analytics
8.1
7
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
Agentic AI - Clinical Decision Support
Not enough data
Not enough data
Categories
Categories
Shared Categories
Epic and eClinicalWorks are categorized as EHR and Medical Practice Management
Unique Categories
Epic is categorized as Clinical Decision Support
eClinicalWorks is categorized as Population Health Management and Patient Engagement
Reviews
Reviewers' Company Size
Epic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eClinicalWorks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
74.9%
Medical Practice
9.5%
Health, Wellness and Fitness
5.3%
Higher Education
2.3%
Mental Health Care
1.0%
Other
7.0%
Hospital & Health Care
55.4%
Medical Practice
23.6%
Health, Wellness and Fitness
8.1%
Information Technology and Services
2.0%
Mental Health Care
1.4%
Other
9.5%
Most Helpful Reviews
Epic
Most Helpful Favorable Review
Maryam S.
Verified User in Medical Practice
(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...
Most Helpful Critical Review
Verified User in Hospital & Health Care
It often freezes which decreases productivity
eClinicalWorks
Most Helpful Favorable Review
Verified User in Hospital & Health Care
My company used to use aprima as their primary system and then switched to eclinical works and it was one of the best choices made. It is easy, user friendly, and had very little bugs
Most Helpful Critical Review
Verified User in Hospital & Health Care
The customer service is terrible and it's very difficult troubleshooting issues.
Maryam S.
Verified User in Medical Practice
(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...
Verified User in Hospital & Health Care
My company used to use aprima as their primary system and then switched to eclinical works and it was one of the best choices made. It is easy, user friendly, and had very little bugs
Verified User in Hospital & Health Care
It often freezes which decreases productivity
Verified User in Hospital & Health Care
The customer service is terrible and it's very difficult troubleshooting issues.
Alternatives
Discussions
What is the easiest way to access inputting diagnoses?
2 comments
MM
I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis.Read more
What is the easiest way to access inputting diagnoses?
2 comments
CC
if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the...Read more
What does Epic software do?
2 comments
HC
Electronic health record utilized by many hospitals and hospital systemsRead more
eClinicalWorks has no discussions with answers
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