Compare Employee Navigator and bswift 
- Users report that bswift excels in Benefits Administration with a score of 9.5, while Employee Navigator, although strong, has a slightly lower score of 8.9. Reviewers mention that bswift's platform offers comprehensive features for managing benefits records and enrollment planning.
- Reviewers say that Employee Navigator shines in Ease of Use, scoring 9.0 compared to bswift's 8.1. Users on G2 highlight that the intuitive interface and user-friendly setup make it easier for small businesses to navigate the software.
- G2 users mention that bswift's Third-Party Carrier Integration is rated highly at 9.3, which is a significant advantage for organizations needing seamless connections with various carriers. In contrast, Employee Navigator's integration score is lower at 8.4, indicating potential challenges in this area.
- Users say that Employee Navigator provides superior Quality of Support, with a score of 9.3, compared to bswift's 7.8. Reviewers mention that the responsiveness and helpfulness of the support team significantly enhance the user experience.
- Reviewers mention that bswift's Product Direction score of 5.2 indicates concerns about future updates and improvements, while Employee Navigator's score of 9.2 suggests a strong commitment to evolving the platform based on user feedback.
- Users report that bswift's mobile access features score 7.7, which is slightly lower than Employee Navigator's 7.9. Reviewers highlight that Employee Navigator's mobile benefits access is more robust, allowing users to manage their benefits on-the-go more effectively.
- ACA dashboard
- Benefits communication
- Basic enrollment
Even those with no systems background can easily learn the system. The Employee Navigator support is extremely helpful, and they are always looking to enhance the system and take broker feedback. Their integration with so many carriers and payroll vendors...
There is too much in the system that there is A LOT of clicking to do simple things and sometimes it's hard to find features because it can be a lot.
I currently use bswift to build data files for the Healthcare industry. Most of the time they can provide file templates to make setup easier. Also they have a very helpful group of employee to assist you in building files if you do happen to run into issues.
The plan was changed at the end of the month and charged retroactively to the 1st of the month. Then, the difference was charged as late and after the grace period. After speaking with 4 people (including a manager), they were not able to resolve my...
Even those with no systems background can easily learn the system. The Employee Navigator support is extremely helpful, and they are always looking to enhance the system and take broker feedback. Their integration with so many carriers and payroll vendors...
I currently use bswift to build data files for the Healthcare industry. Most of the time they can provide file templates to make setup easier. Also they have a very helpful group of employee to assist you in building files if you do happen to run into issues.
There is too much in the system that there is A LOT of clicking to do simple things and sometimes it's hard to find features because it can be a lot.
The plan was changed at the end of the month and charged retroactively to the 1st of the month. Then, the difference was charged as late and after the grace period. After speaking with 4 people (including a manager), they were not able to resolve my...
