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- Professional Services Automation Software
- Microsoft Dynamics 365 Project Service Automation
- Workday PSA
- Microsoft Dynamics 365 Project Service Automation-vs-Workday PSA
Compare Dynamics 365 Project Operations and Workday Professional Services Automation 
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Enterprise (70.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Dynamics 365 Project Operations
Star Rating
(12)4.0 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Project OperationsWorkday Professional Services Automation
Star Rating
(22)4.1 out of 5
Market Segments
Enterprise (70.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Workday Professional Services AutomationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Workday Professional Services Automation excels in its Quality of Support, with a score of 9.1, while users on G2 report that Dynamics 365 Project Operations falls short in this area with a score of 7.8, indicating a more reliable support experience with Workday.
- Users report that Workday's Ease of Use is rated at 8.6, making it more user-friendly compared to Dynamics 365 Project Operations, which has a lower score of 7.8. This suggests that Workday may be easier for teams to adopt and navigate.
- Reviewers mention that Workday Professional Services Automation has a strong focus on Project Management features, particularly in Project Tracking and Resource Management, which are highly rated by users. In contrast, Dynamics 365 Project Operations has received mixed feedback on its project management capabilities.
- G2 users highlight Workday's robust Analytics and Reporting features, which allow for better Forecasting and KPI tracking, while users on G2 indicate that Dynamics 365 Project Operations lacks some depth in these areas, making it less effective for data-driven decision-making.
- Users say that Workday's integration capabilities are superior, with a variety of Standard Integrations that facilitate seamless workflows, whereas reviewers mention that Dynamics 365 Project Operations has limited integration options, which can hinder operational efficiency.
- Reviewers mention that Workday Professional Services Automation is particularly strong in Revenue Recognition and Invoice Management, providing a more comprehensive financial management experience compared to Dynamics 365 Project Operations, which has received criticism for its handling of these financial aspects.
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Pricing
Entry-Level Pricing
Dynamics 365 Project Operations
No pricing availableWorkday Professional Services Automation
No pricing availableFree Trial
Dynamics 365 Project Operations
No trial information availableWorkday Professional Services Automation
No trial information availableRatings
Meets Requirements
8.5
9
8.7
14
Ease of Use
7.8
9
8.6
14
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
7.8
9
9.1
9
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
5.6
8
7.5
14
Features by Category
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Portfolio Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Project Operations and Workday Professional Services Automation are categorized as Professional Services Automation
Unique Categories
Dynamics 365 Project Operations has no unique categories
Workday Professional Services Automation has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Project Operations
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workday Professional Services Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Research
8.3%
Public Relations and Communications
8.3%
Marketing and Advertising
8.3%
Electrical/Electronic Manufacturing
8.3%
Other
41.7%
Insurance
10.0%
Information Technology and Services
10.0%
Higher Education
10.0%
Religious Institutions
5.0%
Real Estate
5.0%
Other
60.0%
Most Helpful Reviews
Dynamics 365 Project Operations
Most Helpful Favorable Review
david m.
Verified User in Accounting
this software provide link between different departments of an organization thus ensure free delivery of services and goal achievement
Most Helpful Critical Review
Verified User in Public Relations and Communications
It is sometimes a bit too complicated and robust for new users, so there's a bit of a learning curve to get started. A slicker, more scaled back version would probably be beneficial for many users.
Workday Professional Services Automation
Most Helpful Favorable Review
Verified User in Consumer Services
It's easy to use and can provide allot of paystub and tax info
Most Helpful Critical Review
patti m.
Verified User in Real Estate
Just that I there were lots of steps to submitting an expense
david m.
Verified User in Accounting
this software provide link between different departments of an organization thus ensure free delivery of services and goal achievement
Verified User in Consumer Services
It's easy to use and can provide allot of paystub and tax info
Verified User in Public Relations and Communications
It is sometimes a bit too complicated and robust for new users, so there's a bit of a learning curve to get started. A slicker, more scaled back version would probably be beneficial for many users.
patti m.
Verified User in Real Estate
Just that I there were lots of steps to submitting an expense
Alternatives
Discussions
Dynamics 365 Project Operations has no discussions with answers
Workday Professional Services Automation has no discussions with answers
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