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Compare Dr. Explain and HelpNDoc

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At a Glance
Dr. Explain
Dr. Explain
Star Rating
(29)4.5 out of 5
Market Segments
Small-Business (75.9% of reviews)
Information
Entry-Level Pricing
350 USD
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HelpNDoc
HelpNDoc
Star Rating
(17)4.1 out of 5
Market Segments
Small-Business (75.0% of reviews)
Information
Entry-Level Pricing
299€
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviews say that Dr. Explain excels in ease of use with a score of 9.2, making it a preferred choice for users who prioritize a user-friendly interface, while HelpNDoc, with a score of 8.5, is noted to have a steeper learning curve for some users.
  • Users report that Dr. Explain's setup process is highly efficient, scoring 9.4, which is significantly higher than HelpNDoc's 8.8, indicating that users find Dr. Explain easier to get started with.
  • Reviewers mention that the quality of support for Dr. Explain, rated at 8.3, is generally better than HelpNDoc's 7.4, with users appreciating the responsiveness and helpfulness of the support team when issues arise.
  • G2 users highlight that Dr. Explain has a strong product direction with an 8.3 rating, suggesting that users feel confident in the software's future development, whereas HelpNDoc's lower score of 7.3 indicates some uncertainty among its users regarding ongoing improvements.
  • Users on G2 emphasize that Dr. Explain has been a reliable partner in business, scoring 9.0, which reflects positively on its overall performance and user satisfaction, while HelpNDoc's score of 8.3 suggests that some users may have experienced inconsistencies.
  • Reviewers mention that Dr. Explain's comprehensive documentation features are particularly praised, allowing users to create detailed guides easily, while HelpNDoc, although functional, does not offer the same level of depth in documentation capabilities as noted by some users.
Pricing
Entry-Level Pricing
Dr. Explain
Advanced License
350
USD
Browse all 3 pricing plans
HelpNDoc
Professional Edition
299€
Browse all 2 pricing plans
Free Trial
Dr. Explain
Free Trial is available
HelpNDoc
Free Trial is available
Ratings
Meets Requirements
9.0
27
8.0
14
Ease of Use
9.2
28
8.5
14
Ease of Setup
9.4
16
9.0
8
Ease of Admin
9.3
15
8.3
8
Quality of Support
8.3
21
7.1
8
Has the product been a good partner in doing business?
9.0
15
8.3
6
Product Direction (% positive)
8.3
28
7.5
14
Categories
Categories
Shared Categories
Dr. Explain
Dr. Explain
HelpNDoc
HelpNDoc
Dr. Explain and HelpNDoc are categorized as Help Authoring Tool (HAT)
Unique Categories
Dr. Explain
Dr. Explain has no unique categories
HelpNDoc
HelpNDoc has no unique categories
Reviews
Reviewers' Company Size
Dr. Explain
Dr. Explain
Small-Business(50 or fewer emp.)
75.9%
Mid-Market(51-1000 emp.)
24.1%
Enterprise(> 1000 emp.)
0%
HelpNDoc
HelpNDoc
Small-Business(50 or fewer emp.)
75.0%
Mid-Market(51-1000 emp.)
12.5%
Enterprise(> 1000 emp.)
12.5%
Reviewers' Industry
Dr. Explain
Dr. Explain
Computer Software
31.0%
Information Technology and Services
13.8%
Wireless
3.4%
Wholesale
3.4%
Telecommunications
3.4%
Other
44.8%
HelpNDoc
HelpNDoc
Government Administration
18.8%
Computer Software
18.8%
Information Technology and Services
12.5%
Health, Wellness and Fitness
12.5%
Publishing
6.3%
Other
31.3%
Most Helpful Reviews
Dr. Explain
Dr. Explain
Most Helpful Favorable Review
Victor W.
VW
Victor W.
Verified User in Computer Software

Help file production is very fast and high quality. Well-chosen default settings mean that I can get a technical document produced quickly, yet it permits deep access for customizations of document appearance, styles, etc. One of the exciting aspects of...

Most Helpful Critical Review
Verified User in Internet
GI
Verified User in Internet

difficulty exporting not the same shortcuts i knew.

HelpNDoc
HelpNDoc
Most Helpful Favorable Review
Bartt N.
BN
Bartt N.
Verified User in Government Administration

All the different formats supported, and there are many

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

This tool has a few flaws which I would like to mention here: 1. This doesn't support the WYSIWYG environment (What you see is what you get). The user cannot see the output immediately. For every small change he makes and wants to see the output, he has to...

Alternatives
Dr. Explain
Dr. Explain Alternatives
MadCap Flare
MadCap Flare
Add MadCap Flare
ClickHelp
ClickHelp
Add ClickHelp
Adobe RoboHelp
Adobe RoboHelp
Add Adobe RoboHelp
Help & Manual
Help & Manual
Add Help & Manual
HelpNDoc
HelpNDoc Alternatives
MadCap Flare
MadCap Flare
Add MadCap Flare
ClickHelp
ClickHelp
Add ClickHelp
Adobe RoboHelp
Adobe RoboHelp
Add Adobe RoboHelp
Help & Manual
Help & Manual
Add Help & Manual
Discussions
Dr. Explain
Dr. Explain Discussions
Monty the Mongoose crying
Dr. Explain has no discussions with answers
HelpNDoc
HelpNDoc Discussions
Monty the Mongoose crying
HelpNDoc has no discussions with answers