When assessing the two solutions, reviewers found Docusign easier to use and set up. However, Ironclad is easier to administer. Reviewers also preferred doing business with Ironclad overall.
Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.
Lost 2 clients and thousands of dollars due to docusign sending blank docs. I was told my issue would be "escalated". Well today we just lost another client due to docusign. I called tech support and spoke with a manager named Bruce who is unable to tell me...
Ironclad is an excellent tool for us, as we engage in 100s of NDA monthly. Using Ironclad extremely frequent for our daily tasks where the process is simple, easy to track with whom the action is, and see revisions/versions of the document, making all the...
- Customer support runs you around in circles when they eventually reply and is of zero help. - There are multiple objects synced back to Salesforce causing messy data. - Insights and reporting are usless, we can't even tell you how many open workflows we...
Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.
Ironclad is an excellent tool for us, as we engage in 100s of NDA monthly. Using Ironclad extremely frequent for our daily tasks where the process is simple, easy to track with whom the action is, and see revisions/versions of the document, making all the...
Lost 2 clients and thousands of dollars due to docusign sending blank docs. I was told my issue would be "escalated". Well today we just lost another client due to docusign. I called tech support and spoke with a manager named Bruce who is unable to tell me...
- Customer support runs you around in circles when they eventually reply and is of zero help. - There are multiple objects synced back to Salesforce causing messy data. - Insights and reporting are usless, we can't even tell you how many open workflows we...