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Compare Docusign CLM and Ironclad 
At a Glance
Market Segments
Mid-Market (47.0% of reviews)
Mid-Market (61.3% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
No pricing available
Docusign CLM
Star Rating
(406)4.3 out of 5
Market Segments
Mid-Market (47.0% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
Learn more about Docusign CLMIronclad
Star Rating
(240)4.5 out of 5
Market Segments
Mid-Market (61.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about IroncladSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign CLM excels in its E-Signature feature, receiving a high score of 9.5, which reviewers mention as a critical component for seamless contract execution. In contrast, Ironclad's E-Signature feature, while still strong at 9.0, does not quite match the level of integration and ease of use that Docusign offers.
- Reviewers mention that Ironclad shines in its Approval Process, scoring 9.0, which users say provides a more streamlined and efficient workflow for contract approvals compared to Docusign CLM's score of 8.5. This feature is particularly praised for reducing bottlenecks in contract management.
- G2 users highlight that Docusign CLM has a superior Contract Creation score of 8.8, with reviewers noting its user-friendly interface and robust template options. Ironclad, while competitive at 9.1, is seen as slightly less intuitive in the contract creation process.
- Users on G2 report that Ironclad's Contract Collaboration feature, scoring 8.7, is particularly effective for teams needing to work together on contracts, whereas Docusign CLM's score of 8.3 indicates room for improvement in collaborative functionalities.
- Reviewers mention that Docusign CLM's Quality of Support is rated at 8.5, with users appreciating the responsiveness and helpfulness of the support team. Ironclad, however, outperforms in this area with a score of 9.0, indicating a more favorable experience for users seeking assistance.
- Users say that Ironclad's Reporting & Dashboards feature, scoring 8.1, provides more advanced analytics capabilities compared to Docusign CLM's score of 7.4. Reviewers mention that this allows for better insights into contract performance and compliance tracking.
Featured Products
Sponsored
Inhubber
(62)
Contract Management
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LawVu
(60)
Contract Management
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Pricing
Entry-Level Pricing
Docusign CLM
Enterprise Edition
Contact for Pricing
/ user, per month
Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library
Ironclad
No pricing availableFree Trial
Docusign CLM
No trial information availableIronclad
No trial information availableRatings
Meets Requirements
8.7
354
8.7
183
Ease of Use
8.6
358
8.8
189
Ease of Setup
8.0
236
8.1
133
Ease of Admin
8.2
172
8.6
116
Quality of Support
8.5
313
8.8
165
Has the product been a good partner in doing business?
8.6
173
9.1
114
Product Direction (% positive)
8.6
354
9.2
179
Features by Category
Contract Management Platform Features
8.7
142
|
Verified
9.0
124
|
Verified
8.5
140
|
Verified
8.9
121
|
Verified
8.6
142
|
Verified
8.2
125
|
Verified
8.6
141
|
Verified
8.3
121
|
Verified
8.4
140
|
Verified
8.8
120
|
Verified
8.6
139
|
Verified
9.1
122
|
Verified
8.6
144
|
Verified
8.5
121
|
Verified
8.3
144
|
Verified
8.4
122
|
Verified
8.0
141
|
Verified
8.0
109
|
Verified
7.8
141
|
Verified
7.9
116
|
Verified
Generative AI
8.1
45
6.9
43
8.1
45
6.9
42
Agentic AI - Contract Management
Not enough data
Not enough data
Data Sources
8.6
76
Not enough data
8.1
71
Not enough data
8.9
77
Not enough data
Generation
8.7
76
Not enough data
8.8
76
Not enough data
8.4
73
Not enough data
Delivery
8.8
76
Not enough data
8.6
75
Not enough data
8.3
72
Not enough data
Generative AI
8.2
35
Not enough data
8.3
35
Not enough data
8.4
34
Not enough data
8.3
35
Not enough data
Agentic AI - Document Generation
Not enough data
Not enough data
Platform Basics
8.4
34
Not enough data
8.5
36
Not enough data
Artificial Intelligence Capabilities
8.0
35
Not enough data
7.9
32
Not enough data
8.2
29
Not enough data
Contract Data
8.4
35
Not enough data
8.2
36
Not enough data
8.3
29
Not enough data
8.4
30
Not enough data
Generative AI
7.7
14
Not enough data
Contract Creation & Management
8.5
66
9.1
116
8.3
65
8.7
112
8.7
64
8.2
115
8.6
63
8.3
109
Collaboration
8.6
63
8.5
106
8.8
65
8.8
110
Other Platform Features
8.7
62
8.0
107
8.6
61
8.3
108
8.5
60
8.4
100
8.4
61
7.7
101
9.3
63
8.9
108
Contract Data
8.4
59
7.6
105
8.3
55
7.2
94
Generative AI
8.4
30
6.8
50
8.3
29
6.8
48
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.4
35
Not enough data
8.2
33
Not enough data
8.1
24
Not enough data
8.7
33
Not enough data
8.1
30
Not enough data
8.2
22
Not enough data
7.8
26
Not enough data
7.9
19
Not enough data
7.8
20
Not enough data
8.1
35
Not enough data
8.3
30
Not enough data
6.9
21
Not enough data
Workflow
7.9
29
Not enough data
8.0
30
Not enough data
8.1
26
Not enough data
Feature Not Available
Not enough data
8.0
19
Not enough data
Platform
Feature Not Available
Not enough data
8.1
34
Not enough data
8.1
29
Not enough data
8.4
27
Not enough data
8.2
24
Not enough data
Categories
Categories
Shared Categories
Docusign CLM and Ironclad are categorized as Contract Lifecycle Management (CLM) and Contract Management
Unique Categories
Docusign CLM is categorized as Contract Analytics, Document Generation, Salesforce CRM Document Generation, and Enterprise Content Management (ECM)
Ironclad has no unique categories
Reviews
Reviewers' Company Size
Docusign CLM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ironclad
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.7%
Computer Software
9.1%
Pharmaceuticals
6.3%
Financial Services
5.6%
Legal Services
4.5%
Other
58.8%
Computer Software
22.1%
Information Technology and Services
15.7%
Financial Services
6.4%
Legal Services
4.3%
Marketing and Advertising
3.0%
Other
48.5%
Most Helpful Reviews
Docusign CLM
Most Helpful Favorable Review
Bill C.
Verified User in Information Services
SpringCM has increased our efficiency and utilization across disciplines. We have been able to take our Salesforce CRM usage from opportunity through e-contract through project delivery, largely due to the content management provided by SpringCM. Well...
Most Helpful Critical Review
Verified User in Computer Software
This has been an absolute and utter disappointment to implement. The tool was purchased over a year ago and we still have nothing to show for it. A complete waste of the company's money to be quite truthful as there have been several, continuous issues...
Ironclad
Most Helpful Favorable Review
Verified User in Consumer Electronics
Once you have all of the settings in place for a workflow, the process is magic. It completely streamlines what used to be a very difficult and disconnected process.
Most Helpful Critical Review
Verified User in Transportation/Trucking/Railroad
- Customer support runs you around in circles when they eventually reply and is of zero help. - There are multiple objects synced back to Salesforce causing messy data. - Insights and reporting are usless, we can't even tell you how many open workflows we...
Bill C.
Verified User in Information Services
SpringCM has increased our efficiency and utilization across disciplines. We have been able to take our Salesforce CRM usage from opportunity through e-contract through project delivery, largely due to the content management provided by SpringCM. Well...
Verified User in Consumer Electronics
Once you have all of the settings in place for a workflow, the process is magic. It completely streamlines what used to be a very difficult and disconnected process.
Verified User in Computer Software
This has been an absolute and utter disappointment to implement. The tool was purchased over a year ago and we still have nothing to show for it. A complete waste of the company's money to be quite truthful as there have been several, continuous issues...
Verified User in Transportation/Trucking/Railroad
- Customer support runs you around in circles when they eventually reply and is of zero help. - There are multiple objects synced back to Salesforce causing messy data. - Insights and reporting are usless, we can't even tell you how many open workflows we...
Discussions
What is a CLM system?
4 comments
KS
CLM software helps businesses manage contracts from creation to execution. A powerful robust CLM software like Volody's AI CLM streamlines processes like...Read more
What is DocuSign CLM?
4 comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
What is DocuSign CLM used for?
2 comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
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