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- Contract Lifecycle Management (CLM) Software
- Docusign CLM
- Icertis Contract Management Software
- Docusign CLM-vs-Icertis Contract Management Software
Compare Docusign CLM and Icertis Contract Management Software 
At a Glance
Market Segments
Mid-Market (47.0% of reviews)
Enterprise (79.7% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
No pricing available
Docusign CLM
Star Rating
(406)4.3 out of 5
Market Segments
Mid-Market (47.0% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
Learn more about Docusign CLMIcertis Contract Management Software
Star Rating
(81)4.2 out of 5
Market Segments
Enterprise (79.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Icertis Contract Management SoftwareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign CLM excels in its E-Signature feature, receiving a high score of 9.5, which reviewers mention significantly streamlines the contract signing process compared to Icertis, which does not have a dedicated E-Signature feature.
- Reviewers mention that Docusign CLM's Contract Database scored 8.9, making it easier for users to manage and retrieve contracts, while Icertis scored 8.7, indicating a slightly less efficient database management experience.
- G2 users highlight that Docusign CLM's Notifications & Reminders feature scored 9.1, which helps keep users informed about contract deadlines, whereas Icertis scored 8.0, suggesting that its reminder system may not be as robust.
- Users on G2 report that Docusign CLM's Contract Creation scored 8.8, with many praising its user-friendly interface, while Icertis scored 8.6, indicating a good but slightly less intuitive contract creation process.
- Reviewers mention that Docusign CLM's ease of use is rated at 8.4, which many find beneficial for quick onboarding, while Icertis has a lower score of 8.0, suggesting a steeper learning curve for new users.
- Users say that Docusign CLM's integration capabilities scored 7.9, which some find limiting, while Icertis shines with a higher score of 8.5, indicating better support for third-party integrations and APIs.
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Pricing
Entry-Level Pricing
Docusign CLM
Enterprise Edition
Contact for Pricing
/ user, per month
Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library
Icertis Contract Management Software
No pricing availableFree Trial
Docusign CLM
No trial information availableIcertis Contract Management Software
No trial information availableRatings
Meets Requirements
8.7
354
8.4
62
Ease of Use
8.6
358
8.0
61
Ease of Setup
8.0
236
7.6
35
Ease of Admin
8.2
172
8.0
35
Quality of Support
8.5
313
8.4
60
Has the product been a good partner in doing business?
8.6
173
8.7
37
Product Direction (% positive)
8.6
354
8.6
59
Features by Category
Contract Management Platform Features
8.7
142
|
Verified
8.6
46
|
Verified
8.5
140
|
Verified
8.3
44
|
Verified
8.6
142
|
Verified
8.1
44
|
Verified
8.6
141
|
Verified
8.2
46
|
Verified
8.4
140
|
Verified
7.9
42
|
Verified
8.6
139
|
Verified
8.4
47
|
Verified
8.6
144
|
Verified
8.0
47
|
Verified
8.3
144
|
Verified
8.7
46
|
Verified
8.0
141
|
Verified
8.5
34
|
Verified
7.8
141
|
Verified
7.7
43
|
Verified
Generative AI
8.1
45
Not enough data
8.1
45
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Data Sources
8.6
76
Not enough data
8.1
71
Not enough data
8.9
77
Not enough data
Generation
8.7
76
Not enough data
8.8
76
Not enough data
8.4
73
Not enough data
Delivery
8.8
76
Not enough data
8.6
75
Not enough data
8.3
72
Not enough data
Generative AI
8.2
35
Not enough data
8.3
35
Not enough data
8.4
34
Not enough data
8.3
35
Not enough data
Agentic AI - Document Generation
Not enough data
Not enough data
Platform Basics
8.4
34
Not enough data
8.5
36
Not enough data
Artificial Intelligence Capabilities
8.0
35
Not enough data
7.9
32
Not enough data
8.2
29
Not enough data
Contract Data
8.4
35
Not enough data
8.2
36
Not enough data
8.3
29
Not enough data
8.4
30
Not enough data
Generative AI
7.7
14
Not enough data
Contract Creation & Management
8.5
66
Not enough data
8.3
65
Not enough data
8.7
64
Not enough data
8.6
63
Not enough data
Collaboration
8.6
63
Not enough data
8.8
65
Not enough data
Other Platform Features
8.7
62
Not enough data
8.6
61
Not enough data
8.5
60
Not enough data
8.4
61
Not enough data
9.3
63
Not enough data
Contract Data
8.4
59
Not enough data
8.3
55
Not enough data
Generative AI
8.4
30
Not enough data
8.3
29
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.4
35
Not enough data
8.2
33
Not enough data
8.1
24
Not enough data
8.7
33
Not enough data
8.1
30
Not enough data
8.2
22
Not enough data
7.8
26
Not enough data
7.9
19
Not enough data
7.8
20
Not enough data
8.1
35
Not enough data
8.3
30
Not enough data
6.9
21
Not enough data
Workflow
7.9
29
Not enough data
8.0
30
Not enough data
8.1
26
Not enough data
Feature Not Available
Not enough data
8.0
19
Not enough data
Platform
Feature Not Available
Not enough data
8.1
34
Not enough data
8.1
29
Not enough data
8.4
27
Not enough data
8.2
24
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign CLM and Icertis Contract Management Software are categorized as Contract Lifecycle Management (CLM), Contract Analytics, and Contract Management
Unique Categories
Docusign CLM is categorized as Document Generation, Salesforce CRM Document Generation, and Enterprise Content Management (ECM)
Icertis Contract Management Software is categorized as SAP Store
Reviews
Reviewers' Company Size
Docusign CLM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Icertis Contract Management Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.7%
Computer Software
9.1%
Pharmaceuticals
6.3%
Financial Services
5.6%
Legal Services
4.5%
Other
58.8%
Food & Beverages
21.6%
Information Technology and Services
16.2%
Computer Software
9.5%
Pharmaceuticals
4.1%
Telecommunications
2.7%
Other
45.9%
Most Helpful Reviews
Docusign CLM
Most Helpful Favorable Review
Kristine Joyce L.
Verified User in Hospital & Health Care
• I love it paperless • Convenient E-signature feature • Documents are more secure being stored in the cloud • Quick reminders
Most Helpful Critical Review
Isabelle R.
Verified User in Semiconductors
Post a Spring CM Document link to Chatter when the user is working from the Spring CM Viewer Tab in Salesforce. The user doesn't always generate a link and uses the url (brower), others will never access the file but the last page of Spring CM they looked...
Icertis Contract Management Software
Most Helpful Favorable Review
Verified User in Mechanical or Industrial Engineering
iCertis intuitively designed dashboard interface supports the ease of use and surfacing critical data points instantaneously. This simplification of standard complexities in the contracting process removes barriers for better team performance. iCertis...
Most Helpful Critical Review
Benedikt R.
Verified User in Medical Devices
there was/is simply too many errors, lifting the errors took quite a lot of time and sometimes I still do not know why I can´t connect to Icertis data base...
Kristine Joyce L.
Verified User in Hospital & Health Care
• I love it paperless • Convenient E-signature feature • Documents are more secure being stored in the cloud • Quick reminders
Verified User in Mechanical or Industrial Engineering
iCertis intuitively designed dashboard interface supports the ease of use and surfacing critical data points instantaneously. This simplification of standard complexities in the contracting process removes barriers for better team performance. iCertis...
Isabelle R.
Verified User in Semiconductors
Post a Spring CM Document link to Chatter when the user is working from the Spring CM Viewer Tab in Salesforce. The user doesn't always generate a link and uses the url (brower), others will never access the file but the last page of Spring CM they looked...
Benedikt R.
Verified User in Medical Devices
there was/is simply too many errors, lifting the errors took quite a lot of time and sometimes I still do not know why I can´t connect to Icertis data base...
Discussions
What is a CLM system?
4 comments
KS
CLM software helps businesses manage contracts from creation to execution. A powerful robust CLM software like Volody's AI CLM streamlines processes like...Read more
What is DocuSign CLM?
4 comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
What is DocuSign CLM used for?
2 comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
What other features are in store for the real estate/construction industry?
1 comment
TS
Icertis understands the construction business and has worked on developing solutions that fit its needs well. We are proud to be serving customers like...Read more
How anyone deployed separately with and without AI tools? How was the experience with each?
1 comment
TS
Hi Mike,
Apologies for a delayed response and thanks for reaching out.
To help you more on this, I have requested Mr. Sudhanshu Pandey (Senior....Read more
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