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- Cygnus Systems Inc. IT Solutions
- Magna5
- Cygnus Systems Inc. IT Solutions-vs-Magna5
Compare Cygnus Systems Inc. IT Solutions and Magna5 
At a Glance
Market Segments
Small-Business (59.3% of reviews)
Mid-Market (58.5% of reviews)
Entry-Level Pricing
Contact Us 100 Users Per Month
No pricing available
Cygnus Systems Inc. IT Solutions
Star Rating
(59)4.4 out of 5
Market Segments
Small-Business (59.3% of reviews)
Entry-Level Pricing
Contact Us 100 Users Per Month
Browse all 2 pricing plansMagna5
Star Rating
(65)4.6 out of 5
Market Segments
Mid-Market (58.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Magna5Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Magna5 excels in its "Go Live Support" with a score of 9.7, indicating a strong commitment to assisting clients during the critical launch phase, while Cygnus Systems Inc. IT Solutions received no score in this area, suggesting a potential gap in immediate post-implementation support.
- Reviewers mention that Magna5's "Documentation" score of 7.4 could be improved, as some users find it lacking in detail, whereas Cygnus Systems Inc. IT Solutions has a higher emphasis on comprehensive documentation, which users appreciate for its clarity and thoroughness.
- G2 users highlight that Magna5's "Training" score of 7.0 reflects a need for more robust training programs, while Cygnus Systems Inc. IT Solutions reportedly offers better training resources, which users find beneficial for onboarding and maximizing software utilization.
- Reviewers say that Magna5's "Technical Expertise" is rated at 9.1, showcasing a strong technical team, while Cygnus Systems Inc. IT Solutions scored slightly lower at 8.9, indicating that users may perceive a difference in the depth of technical knowledge available.
- Users on G2 report that Magna5's "Scope Management" is highly rated at 9.7, suggesting effective handling of project parameters, while Cygnus Systems Inc. IT Solutions scored 9.4, which, while still strong, indicates a slight edge for Magna5 in managing project scope effectively.
- Reviewers mention that Magna5's "Expertise of Team" score of 9.3 reflects a well-rounded team, while Cygnus Systems Inc. IT Solutions scored lower at 8.9, suggesting that users may feel Magna5 has a more experienced team overall, particularly in complex project scenarios.
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Pricing
Entry-Level Pricing
Cygnus Systems Inc. IT Solutions
Complete Care Managed IT Support
Contact Us
100 Users Per Month
This package provides a comprehensive support structure for businesses that includes several key items such as cyber security along with unlimited 24x7x365 support.
- Complete Care Fully Managed IT Support
Magna5
No pricing availableFree Trial
Cygnus Systems Inc. IT Solutions
No trial information availableMagna5
No trial information availableRatings
Quality of Work
9.5
28
9.4
42
Responsiveness
9.2
28
9.1
41
Expertise of Team
8.9
27
9.3
41
Execution Ability
9.3
27
9.3
41
Communication Skills
9.4
28
9.2
41
Professionalism
9.6
27
9.5
42
Has the product been a good partner in doing business?
9.3
39
9.4
52
Features by Category
Planning
Not enough data
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Delivery
Not enough data
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Support
Not enough data
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Planning
Not enough data
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Delivery
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Planning
Not enough data
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Delivery
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Team Quality
Not enough data
Not enough data
Not enough data
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Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cygnus Systems Inc. IT Solutions and Magna5 are categorized as Managed IT Services
Unique Categories
Cygnus Systems Inc. IT Solutions has no unique categories
Magna5 is categorized as IT Strategy Consulting, IT Infrastructure Consulting, Digital Transformation Consulting, Cybersecurity Consulting, Cloud Consulting, and IT Outsourcing
Reviews
Reviewers' Company Size
Cygnus Systems Inc. IT Solutions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Magna5
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Legal Services
35.6%
Insurance
16.9%
Medical Devices
11.9%
Law Practice
8.5%
Staffing and Recruiting
6.8%
Other
20.3%
Information Technology and Services
7.7%
Education Management
7.7%
Hospital & Health Care
6.2%
Government Administration
6.2%
Manufacturing
4.6%
Other
67.7%
Most Helpful Reviews
Cygnus Systems Inc. IT Solutions
Most Helpful Favorable Review
Steve F.
Verified User in Legal Services
They are accommodating, cordial and knowledgeable.
Most Helpful Critical Review
Verified User in Alternative Medicine
Issues do not get fixed in timely manner or fixed at all
Magna5
Most Helpful Favorable Review
Wendy S.
Verified User in Food & Beverages
That I typically get the same several employees to help so I get to know them better.
Most Helpful Critical Review
Verified User in Airlines/Aviation
Most people didn't seem interested in using the IT help desk system. Opening a ticket and eventually hearing back from someone is more complicated than just calling or emailing staff in the building. While this may help track time and expenses I think it...
Steve F.
Verified User in Legal Services
They are accommodating, cordial and knowledgeable.
Wendy S.
Verified User in Food & Beverages
That I typically get the same several employees to help so I get to know them better.
Verified User in Alternative Medicine
Issues do not get fixed in timely manner or fixed at all
Verified User in Airlines/Aviation
Most people didn't seem interested in using the IT help desk system. Opening a ticket and eventually hearing back from someone is more complicated than just calling or emailing staff in the building. While this may help track time and expenses I think it...
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