The piece of mind knowing that all of our valuable data is safe and the excellent customer service makes this product well worth it. Customer service representatives are very polite, and provide prompt, expert support.
Support for one. Recently, its become very difficult to get proper support. The reporting tools are extremely difficult to use, often resulting in just a "wall of text" with no context or what anything means. The aging of backups, if you misconfigure or...
It's a "set it and forget it" product - users don't even realize it's on the machine but we have the comfort of knowing that their data is protected.
That I'm being forced to move to the hosted solution for more money. We will be transitioning to OneDrive backup to prevent the additional costs.
The piece of mind knowing that all of our valuable data is safe and the excellent customer service makes this product well worth it. Customer service representatives are very polite, and provide prompt, expert support.
It's a "set it and forget it" product - users don't even realize it's on the machine but we have the comfort of knowing that their data is protected.
Support for one. Recently, its become very difficult to get proper support. The reporting tools are extremely difficult to use, often resulting in just a "wall of text" with no context or what anything means. The aging of backups, if you misconfigure or...
That I'm being forced to move to the hosted solution for more money. We will be transitioning to OneDrive backup to prevent the additional costs.