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Compare Comet Backup and MSP360 Backup 
At a Glance
Market Segments
Small-Business (76.6% of reviews)
Small-Business (81.7% of reviews)
Entry-Level Pricing
Free Trial
Free
Comet Backup
Star Rating
(109)4.3 out of 5
Market Segments
Small-Business (76.6% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 6 pricing plansMSP360 Backup
Star Rating
(513)4.5 out of 5
Market Segments
Small-Business (81.7% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MSP360 Backup excels in its File Server Backup capabilities, scoring 9.5, which reviewers mention is particularly beneficial for small businesses needing reliable data protection.
- Reviewers mention that Comet Backup shines in Repository Models with a score of 9.3, highlighting its flexibility in managing different backup storage options, which is a significant advantage for users with diverse storage needs.
- G2 users note that MSP360 Backup's Quality of Support is rated at 8.5, with many reviewers appreciating the responsiveness and helpfulness of the support team, while Comet Backup scores higher at 9.1, indicating a more favorable user experience in this area.
- Users on G2 report that Comet Backup offers superior Ease of Use with a score of 9.4, making it a preferred choice for those who prioritize a user-friendly interface, whereas MSP360 Backup scores 8.7, suggesting a steeper learning curve.
- Reviewers mention that MSP360 Backup's Remote Backup functionality is robust, scoring 9.4, which users say is essential for businesses that require off-site data protection, while Comet Backup also performs well in this area with a score of 9.0.
- Users say that both products provide strong Data Encryption features, with MSP360 Backup scoring 9.4 and Comet Backup at 9.0, but reviewers highlight that MSP360's encryption options are more comprehensive, providing an extra layer of security for sensitive data.
Pricing
Entry-Level Pricing
Comet Backup
Test Drive Comet With A Free 30-Day Trial
Free Trial
Fast, secure backup software for businesses & IT providers. Comet is a flexible backup platform, giving you total control over your backup environment and storage destinations. Start running backups and restores in less than 15 minutes.
- 30-Day Free Trial
- No Credit Card Required
- Easy Deployment
MSP360 Backup
MSP360 Free Backup
Free
- Windows, macOS, Linux backup
- File-level backup
Free Trial
Comet Backup
Free Trial is available
MSP360 Backup
Free Trial is available
Ratings
Meets Requirements
9.1
85
9.2
436
Ease of Use
9.3
90
8.7
436
Ease of Setup
9.0
73
8.9
321
Ease of Admin
8.8
48
8.9
312
Quality of Support
8.9
85
8.6
330
Has the product been a good partner in doing business?
8.5
48
8.8
277
Product Direction (% positive)
8.7
83
8.7
416
Features by Category
Compatibility
9.2
62
9.5
132
9.0
59
9.1
98
8.7
57
8.7
89
9.1
56
8.7
77
Management
Feature Not Available
8.9
115
8.6
60
8.9
114
9.0
60
9.1
130
9.2
61
9.5
123
9.1
61
8.9
114
Compliance
9.2
59
9.1
120
9.1
58
9.1
119
8.9
60
8.6
93
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
74
Not enough data
9.4
94
Not enough data
9.4
97
Not enough data
9.0
83
Not enough data
7.3
26
Compatibility
Not enough data
9.4
86
Not enough data
9.3
88
Not enough data
9.0
91
Management
Not enough data
Feature Not Available
Not enough data
9.0
88
Not enough data
9.2
90
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
47
Not enough data
9.3
47
Not enough data
8.8
44
Not enough data
8.5
46
Not enough data
Admin
9.2
48
Not enough data
Agentic AI - Database Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.9
26
Not enough data
9.0
26
Not enough data
9.2
26
Not enough data
9.2
26
Not enough data
Solution Provision
9.0
26
Not enough data
8.3
26
Not enough data
Feature Not Available
Not enough data
Functionality
Not enough data
9.3
12
Not enough data
7.6
12
Not enough data
8.1
12
Not enough data
8.8
12
Performance
Not enough data
9.0
12
Not enough data
9.3
12
Not enough data
8.8
12
Not enough data
9.3
12
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Comet Backup and MSP360 Backup are categorized as Server Backup
Unique Categories
Comet Backup is categorized as Database Backup and Data Replication
MSP360 Backup is categorized as PC Backup and Online Backup
Reviews
Reviewers' Company Size
Comet Backup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 Backup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
32.7%
Computer & Network Security
18.7%
Computer Software
4.7%
Telecommunications
3.7%
Real Estate
3.7%
Other
36.4%
Information Technology and Services
27.5%
Computer Software
8.9%
Computer & Network Security
8.7%
Computer Networking
2.8%
Retail
2.0%
Other
50.0%
Most Helpful Reviews
Comet Backup
Most Helpful Favorable Review
Muhammad H.
Verified User in Transportation/Trucking/Railroad
Comet Backup ensure there is a consolidated and simplified back up plan for company's database. The flexibility of the program during the implementation helps users to have a simplified execution process. Comet Backup is integrated with suitable data...
Most Helpful Critical Review
Stuart W.
Verified User in Computer & Network Security
They have started to price gouge and have had massive price increases to the point that we are moving on asap
MSP360 Backup
Most Helpful Favorable Review
Verified User in Information Technology and Services
I'm using CloudBerry + BackBlaze this week and I'm really impressed. I installed on a Linux Dedicated server, CentOS6 with WHM. I am using the web interface to manage everything. I also installed the Windows version on my computer to access BaclBlaze...
Most Helpful Critical Review
Kyle B.
Verified User in Computer & Network Security
The biggest downside to MSP360 is the erratic nature of their support. I find myself always hoping I'll get a particular Tier 1 Tech (Evan) because he's very good, but the others are hit or miss. And if you get elevated to Tier 2 or 3, be prepared to go...
Muhammad H.
Verified User in Transportation/Trucking/Railroad
Comet Backup ensure there is a consolidated and simplified back up plan for company's database. The flexibility of the program during the implementation helps users to have a simplified execution process. Comet Backup is integrated with suitable data...
Verified User in Information Technology and Services
I'm using CloudBerry + BackBlaze this week and I'm really impressed. I installed on a Linux Dedicated server, CentOS6 with WHM. I am using the web interface to manage everything. I also installed the Windows version on my computer to access BaclBlaze...
Stuart W.
Verified User in Computer & Network Security
They have started to price gouge and have had massive price increases to the point that we are moving on asap
Kyle B.
Verified User in Computer & Network Security
The biggest downside to MSP360 is the erratic nature of their support. I find myself always hoping I'll get a particular Tier 1 Tech (Evan) because he's very good, but the others are hit or miss. And if you get elevated to Tier 2 or 3, be prepared to go...
Alternatives
Discussions
What is the best backup plan?
2 comments
MV
I would have recommended Comet Backup as a back-up solution. However they have announced on the 29th of April a massive price increase of 99.00 USD (single...Read more
What are some examples of backup software?
1 comment
MV
Well depends on what you need and want... Acronis, Bacula(.org) are reliable companies. Some prefer Veeam. It really depends on your needs.
However I...Read more
What are the features of backup software?
1 comment
MV
Well depends on what you need and want... Acronis, Bacula(.org) are reliable companies. Some prefer Veeam. It really depends on your needs.
However I...Read more
CloudBerry Backup supports a wide range of storage providers, including Amazon S3, Microsoft Azure, Google Cloud Storage, Backblaze B2, Wasabi, and many others. It is designed to be compatible with various cloud storage services to offer flexibility and choice to its users.
2 comments
CS
Pretty much anybody. They are compatible with any S3-compatible provider, but they specifically support over a dozen.Read more
Does CloudBerry Backup provide backup storage space?
2 comments
RG
No, you need a S3 compatible storage for that.Read more
What do I need to start using CloudBerry Backup?
2 comments
Official Response from MSP360 Backup
You need a CloudBerry Backup license and an account with one of the supported cloud storage providers. Most let you sign up in just a couple of minutes.
For...Read more
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