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- Coastal
- Cygnus Systems Inc. IT Solutions
- Coastal-vs-Cygnus Systems Inc. IT Solutions
Compare Coastal and Cygnus Systems Inc. IT Solutions 
At a Glance
Market Segments
Mid-Market (49.2% of reviews)
Small-Business (59.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 100 Users Per Month
Coastal
Star Rating
(179)5.0 out of 5
Market Segments
Mid-Market (49.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CoastalCygnus Systems Inc. IT Solutions
Star Rating
(59)4.4 out of 5
Market Segments
Small-Business (59.3% of reviews)
Entry-Level Pricing
Contact Us 100 Users Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Coastal excels in Technical Expertise with a score of 9.9, while Cygnus Systems Inc. IT Solutions received a lower score of 8.9. Reviewers mention that Coastal's team demonstrates a deep understanding of complex IT solutions, which significantly enhances project outcomes.
- Reviewers say that Coastal's Go Live Support is exceptional, scoring 9.9, compared to Cygnus's lack of a score in this area. Users on G2 highlight that Coastal provides comprehensive support during the critical go-live phase, ensuring a smooth transition.
- Users say that Coastal's Professionalism is rated a perfect 10.0, while Cygnus Systems Inc. IT Solutions scored 9.6. Reviewers mention that Coastal's team consistently maintains a high level of professionalism, which fosters trust and collaboration throughout the project lifecycle.
- G2 users report that Coastal's Project Updates feature is highly effective, scoring 9.8, while Cygnus scored 9.5. Reviewers mention that Coastal provides timely and detailed updates, keeping all stakeholders informed and engaged.
- Users on G2 highlight that Coastal's Change Management Skills are rated at 9.8, compared to Cygnus's 9.6. Reviewers say that Coastal effectively manages changes in project scope, minimizing disruptions and ensuring alignment with client expectations.
- Reviewers mention that Coastal's Resource Allocation is rated 9.9, while Cygnus scored 9.3. Users report that Coastal's strategic resource management leads to optimal project execution, ensuring that the right skills are applied at the right time.
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Pricing
Entry-Level Pricing
Coastal
No pricing availableCygnus Systems Inc. IT Solutions
Complete Care Managed IT Support
Contact Us
100 Users Per Month
This package provides a comprehensive support structure for businesses that includes several key items such as cyber security along with unlimited 24x7x365 support.
- Complete Care Fully Managed IT Support
Free Trial
Coastal
No trial information availableCygnus Systems Inc. IT Solutions
No trial information availableRatings
Quality of Work
9.9
146
9.5
28
Responsiveness
9.9
146
9.2
28
Expertise of Team
9.9
147
8.9
27
Execution Ability
9.9
144
9.3
27
Communication Skills
9.9
147
9.4
28
Professionalism
10.0
147
9.6
27
Has the product been a good partner in doing business?
9.9
160
9.3
39
Features by Category
Planning
Not enough data
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Delivery
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Support
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Planning
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Delivery
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Planning
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Delivery
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Planning
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Delivery
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Support
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Team Quality
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Categories
Categories
Shared Categories
Coastal and Cygnus Systems Inc. IT Solutions are categorized as Managed IT Services
Unique Categories
Cygnus Systems Inc. IT Solutions has no unique categories
Reviews
Reviewers' Company Size
Coastal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Cygnus Systems Inc. IT Solutions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
16.2%
Information Technology and Services
7.3%
Hospital & Health Care
6.7%
Computer Software
5.0%
Higher Education
4.5%
Other
60.3%
Legal Services
35.6%
Insurance
16.9%
Medical Devices
11.9%
Law Practice
8.5%
Staffing and Recruiting
6.8%
Other
20.3%
Most Helpful Reviews
Coastal
Most Helpful Favorable Review
Verified User in Building Materials
We discussed the scope of the project quite extensively and they were able to customize to our needs. We first started with smaller projects and as we got more comfortable, expanded to larger things. We primarily worked with the same team members who...
Most Helpful Critical Review
Cygnus Systems Inc. IT Solutions
Most Helpful Favorable Review
James P.
Verified User in Legal Services
Constant support through the help desk or on-site service.
Most Helpful Critical Review
Verified User in Legal Services
Connection to VPN fails regularly; multiple attempts at fixing issues - SOME employees are not invested in fully resolving issues
Verified User in Building Materials
We discussed the scope of the project quite extensively and they were able to customize to our needs. We first started with smaller projects and as we got more comfortable, expanded to larger things. We primarily worked with the same team members who...
James P.
Verified User in Legal Services
Constant support through the help desk or on-site service.
Verified User in Legal Services
Connection to VPN fails regularly; multiple attempts at fixing issues - SOME employees are not invested in fully resolving issues
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