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Compare Cliniko and PracticeSuite 
At a Glance
Market Segments
Small-Business (90.9% of reviews)
Small-Business (81.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 0 Per Provider Per Month
Cliniko
Star Rating
(11)4.9 out of 5
Market Segments
Small-Business (90.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ClinikoPracticeSuite
Star Rating
(11)4.3 out of 5
Market Segments
Small-Business (81.8% of reviews)
Entry-Level Pricing
Contact Us 0 Per Provider Per Month
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PracticeSuite has a lower ease of use rating (8.1) compared to Cliniko (9.8), indicating that Cliniko's interface is more intuitive and user-friendly, making it easier for staff to navigate and utilize effectively.
- Reviewers mention that PracticeSuite's quality of support is rated at 8.8, while Cliniko shines with a higher rating of 9.3, suggesting that Cliniko provides more responsive and helpful customer service, which is crucial for resolving issues quickly.
- G2 users highlight that PracticeSuite has a product direction score of 7.1, indicating some concerns about its future development, whereas Cliniko boasts a perfect score of 10.0, suggesting a strong commitment to innovation and improvement.
- Users on G2 report that PracticeSuite lacks certain advanced features like comprehensive patient feedback management, which Cliniko offers, allowing for better engagement and communication with patients.
- Reviewers say that PracticeSuite's billing automation features are functional but not as robust as Cliniko's, which is praised for its seamless claims management and clearinghouse integration, making the billing process more efficient.
- Users mention that Cliniko's patient portal is highly rated for its ease of use and functionality, while PracticeSuite's portal features are seen as less user-friendly, impacting patient engagement and satisfaction.
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Pricing
Entry-Level Pricing
Cliniko
No pricing availablePracticeSuite
Practice Management
Contact Us
0 Per Provider Per Month
Billing Complete Edition - ideal for established practices with high patient volume or for medical billing companies
- Call (813)-607-2255
Free Trial
Cliniko
No trial information availablePracticeSuite
No trial information availableRatings
Meets Requirements
9.3
5
8.8
8
Ease of Use
9.8
7
8.1
8
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
9.3
7
8.8
8
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
10.0
6
7.1
8
Features by Category
Visual Configuration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Clinical
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Health Information Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Operations Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Added Efficiencies
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cliniko and PracticeSuite are categorized as Medical Practice Management
Unique Categories
Cliniko has no unique categories
PracticeSuite is categorized as Patient Scheduling, Medical Billing, EHR, Revenue Cycle Management, Visual Configuration, and Patient Engagement
Reviews
Reviewers' Company Size
Cliniko
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PracticeSuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
63.6%
Health, Wellness and Fitness
18.2%
Primary/Secondary Education
9.1%
Individual & Family Services
9.1%
‐
Other
0.0%
Medical Practice
45.5%
Hospital & Health Care
27.3%
Accounting
18.2%
Mental Health Care
9.1%
‐
Other
0.0%
Most Helpful Reviews
Cliniko
Most Helpful Favorable Review
Giselle M.
Verified User in Hospital & Health Care
Cliniko is user-friendly, having a very smooth user interface. The customer support team is accessible and provides prompt solutions minimizing operational downtime.
Most Helpful Critical Review
PracticeSuite
Most Helpful Favorable Review
Verified User in Medical Practice
I like the simplicity of the scheduler in that we can view all the therapists’ schedule for that day or you own week schedule. I like the organization of the colors based on different appointments.
Most Helpful Critical Review
Darian B.
Verified User in Accounting
I dislike corporate and individual taxation
Giselle M.
Verified User in Hospital & Health Care
Cliniko is user-friendly, having a very smooth user interface. The customer support team is accessible and provides prompt solutions minimizing operational downtime.
Verified User in Medical Practice
I like the simplicity of the scheduler in that we can view all the therapists’ schedule for that day or you own week schedule. I like the organization of the colors based on different appointments.
Darian B.
Verified User in Accounting
I dislike corporate and individual taxation
Discussions
Cliniko has no discussions with answers
PracticeSuite has no discussions with answers
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