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Compare ChatGPT and Microsoft Copilot

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At a Glance
ChatGPT
ChatGPT
Star Rating
(809)4.7 out of 5
Market Segments
Small-Business (63.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about ChatGPT
Microsoft Copilot
Microsoft Copilot
Star Rating
(88)4.4 out of 5
Market Segments
Small-Business (52.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Microsoft Copilot
Featured Products

ChatGPT vs Microsoft Copilot

When assessing the two solutions, reviewers found ChatGPT easier to use, set up, and administer. Reviewers also preferred doing business with ChatGPT overall.

  • Reviewers felt that ChatGPT meets the needs of their business better than Microsoft Copilot.
  • When comparing quality of ongoing product support, reviewers felt that ChatGPT is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of ChatGPT over Microsoft Copilot.
Pricing
Entry-Level Pricing
ChatGPT
No pricing available
Microsoft Copilot
No pricing available
Free Trial
ChatGPT
No trial information available
Microsoft Copilot
No trial information available
Ratings
Meets Requirements
9.2
731
8.3
84
Ease of Use
9.6
762
9.0
85
Ease of Setup
9.6
341
9.2
41
Ease of Admin
9.2
75
8.6
18
Quality of Support
8.5
613
8.3
72
Has the product been a good partner in doing business?
9.4
74
8.4
19
Product Direction (% positive)
9.5
746
9.2
84
Features by Category
Natural Language Generation (NLG)Hide 11 FeaturesShow 11 Features
Not enough data
6.7
11
Data Ingestion
Not enough data
7.6
11
Not enough data
7.6
11
Not enough data
7.0
11
Presentation
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
8.6
11
System
Not enough data
7.6
11
Not enough data
7.0
10
Not enough data
6.8
10
Not enough data
6.3
10
Generative AI
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
8.4
21
Responses
Not enough data
8.8
21
Not enough data
7.3
22
Not enough data
8.2
21
Automation - AI Agents
Not enough data
6.9
18
Not enough data
6.5
18
Not enough data
6.6
16
Not enough data
7.8
17
Not enough data
7.4
16
Platform
Not enough data
7.7
22
Not enough data
7.4
22
Not enough data
7.7
21
Autonomy - AI Agents
Not enough data
7.8
17
Not enough data
8.2
17
Not enough data
8.1
18
Not enough data
8.1
18
Generative AI
Not enough data
9.3
12
Not enough data
8.9
12
8.7
437
Not enough data
Data
8.7
421
Not enough data
8.2
414
Not enough data
Interaction
8.7
416
Not enough data
9.0
418
Not enough data
9.0
415
Not enough data
8.8
408
Not enough data
8.6
409
Not enough data
Learning
9.0
406
Not enough data
8.3
403
Not enough data
Content Generation
8.8
413
Not enough data
8.3
412
Not enough data
System
8.6
383
Not enough data
8.6
397
Not enough data
8.7
391
Not enough data
8.5
383
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
245
Not enough data
Functionality
8.4
235
Not enough data
8.9
233
Not enough data
9.4
230
Not enough data
8.8
232
Not enough data
Support
8.3
224
Not enough data
8.6
223
Not enough data
8.6
222
Not enough data
Agentic AI - AI Code Generation
9.3
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatGPT
ChatGPT
Microsoft Copilot
Microsoft Copilot
ChatGPT and Microsoft Copilot share no categories
Unique Categories
ChatGPT
ChatGPT is categorized as AI Chatbots and AI Code Generation
Reviews
Reviewers' Company Size
ChatGPT
ChatGPT
Small-Business(50 or fewer emp.)
63.2%
Mid-Market(51-1000 emp.)
25.6%
Enterprise(> 1000 emp.)
11.1%
Microsoft Copilot
Microsoft Copilot
Small-Business(50 or fewer emp.)
52.3%
Mid-Market(51-1000 emp.)
15.9%
Enterprise(> 1000 emp.)
31.8%
Reviewers' Industry
ChatGPT
ChatGPT
Computer Software
15.6%
Information Technology and Services
15.1%
Marketing and Advertising
8.8%
Education Management
4.0%
Financial Services
3.9%
Other
52.6%
Microsoft Copilot
Microsoft Copilot
Information Technology and Services
11.4%
Education Management
11.4%
Computer Software
9.1%
Marketing and Advertising
8.0%
Higher Education
8.0%
Other
52.3%
Most Helpful Reviews
ChatGPT
ChatGPT
Most Helpful Favorable Review
Urnisha S.
US
Urnisha S.
Verified User in Computer Software

What I find best about ChatGPT is that it has made my tasks a lot easier than before. Earlier, to accomplish any work or gather ideas on a topic, I had to search on Google, where there are numerous sites accessible, and I had to go through them all to get...

Most Helpful Critical Review
Verified User
G
Verified User in Education Management

sometime it use to down for longtime and sometime options use to be very generic

Microsoft Copilot
Microsoft Copilot
Most Helpful Favorable Review
Vinay C.
VC
Vinay C.
Verified User in Education Management

I like the Gpt-4 chatting experience and conversation Style of bing Chat, which is very helpful even 15 years old can access bing chat without any other person help.

Most Helpful Critical Review
Harsh S.
HS
Harsh S.
Verified User in Banking

Ease of use. Bing chat is very easy to use

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ChatGPT
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Microsoft Copilot
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Discussions
ChatGPT
ChatGPT Discussions
GPT-4.5 What is your opinion?
1 comment
Engela  v.
EV
I love using ChatGPT. I has help me lots if times to solve problems. Read more
🧠 Is AI Weakening Human Critical Thinking? Let’s Talk.
1 comment
Munavvar F.
MF
Yes, as long as the user is not evaluating and sutdying the output, AI is weaking the critical thinking.Read more
Monty the Mongoose crying
ChatGPT has no more discussions with answers
Microsoft Copilot
Microsoft Copilot Discussions
Monty the Mongoose crying
Microsoft Copilot has no discussions with answers