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Compare ChatGPT and Gemini 
At a Glance
Market Segments
Small-Business (63.2% of reviews)
Small-Business (40.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ChatGPT
Star Rating
(809)4.7 out of 5
Market Segments
Small-Business (63.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ChatGPTGemini
Star Rating
(214)4.4 out of 5
Market Segments
Small-Business (40.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about GeminiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ChatGPT excels in "Ease of Use" with a score of 9.6, making it highly accessible for small businesses, while Gemini, with a score of 9.1, is noted for being slightly less intuitive, particularly for new users.
- Reviewers mention that ChatGPT's "Quality of Responses" is rated at 8.8, highlighting its ability to generate coherent and contextually relevant answers, whereas Gemini's score of 8.0 indicates it may struggle with maintaining context in more complex queries.
- G2 users note that ChatGPT's "Interface" is rated at 9.4, praised for its user-friendly design, while Gemini's interface, rated at 8.6, is seen as less visually appealing and harder to navigate.
- Users on G2 report that ChatGPT has a strong "Natural Conversation" score of 9.0, which reviewers say contributes to a more engaging user experience, compared to Gemini's score of 8.9, which, while still good, lacks some of the fluidity found in ChatGPT.
- Reviewers mention that ChatGPT's "Customization Flexibility" is rated at 8.6, allowing users to tailor the software to their specific needs, while Gemini's lower score of 8.4 suggests it may offer fewer options for customization.
- Users say that ChatGPT's "Data Security" score of 8.2 is a concern for some, but Gemini's slightly higher score of 8.4 indicates it may have more robust measures in place, which is a critical factor for businesses prioritizing data protection.
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Pricing
Entry-Level Pricing
ChatGPT
No pricing availableGemini
No pricing availableFree Trial
ChatGPT
No trial information availableGemini
No trial information availableRatings
Meets Requirements
9.2
731
8.6
178
Ease of Use
9.6
762
9.1
180
Ease of Setup
9.6
341
9.5
60
Ease of Admin
9.2
75
8.7
21
Quality of Support
8.5
613
8.5
154
Has the product been a good partner in doing business?
9.4
74
9.3
21
Product Direction (% positive)
9.5
746
9.4
176
Features by Category
Grammar
Not enough data
8.3
14
Not enough data
7.4
14
Not enough data
7.1
14
Formatting
Not enough data
7.3
14
Not enough data
7.4
14
Not enough data
7.1
14
Content
Not enough data
8.1
14
Not enough data
8.1
14
Not enough data
7.3
14
Product Type
Not enough data
7.6
14
Not enough data
7.4
14
Generative AI
Not enough data
7.7
14
Not enough data
7.6
14
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.7
421
8.8
98
8.2
414
8.4
97
Interaction
8.7
416
8.4
99
9.0
418
8.8
97
9.0
415
8.7
98
8.8
408
8.6
95
8.6
409
8.4
96
Learning
9.0
406
8.7
94
8.3
403
8.3
96
Content Generation
8.8
413
8.6
97
8.3
412
8.5
99
System
8.6
383
8.3
95
8.6
397
8.7
91
8.7
391
8.6
92
8.5
383
8.7
92
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.4
235
7.9
65
8.9
233
8.2
65
9.4
230
8.7
62
8.8
232
8.0
62
Support
8.3
224
8.1
61
8.6
223
8.3
62
8.6
222
8.3
62
Agentic AI - AI Code Generation
9.3
5
7.5
6
9.0
5
6.9
6
9.3
5
6.9
6
8.7
5
6.9
6
9.0
5
7.2
6
Image Generation
Not enough data
8.8
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
8.2
10
Not enough data
8.3
10
Advanced Functionality
Not enough data
8.2
10
Not enough data
7.7
10
Not enough data
7.8
9
Not enough data
8.2
10
Model
Not enough data
8.3
10
Not enough data
7.8
10
Not enough data
7.8
10
Performance
Not enough data
8.7
42
Not enough data
8.2
43
Not enough data
8.4
41
Not enough data
8.3
41
Not enough data
8.1
42
Usability
Not enough data
8.1
40
Not enough data
7.9
40
Not enough data
7.5
40
Not enough data
7.8
41
Not enough data
7.6
41
Ethics & Compliance
Not enough data
7.6
41
Not enough data
8.0
42
Not enough data
8.3
42
Not enough data
8.4
40
Not enough data
8.0
41
Functionality - AI Coding Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability - AI Coding Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatGPT and Gemini are categorized as AI Chatbots and AI Code Generation
Unique Categories
ChatGPT has no unique categories
Gemini is categorized as Large Language Models (LLMs), AI Coding Assistants, AI Image Generators, and AI Writing Assistant
Reviews
Reviewers' Company Size
ChatGPT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gemini
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.6%
Information Technology and Services
15.1%
Marketing and Advertising
8.8%
Education Management
4.0%
Financial Services
3.9%
Other
52.6%
Information Technology and Services
33.3%
Computer Software
12.0%
Marketing and Advertising
9.3%
Real Estate
3.8%
Higher Education
3.8%
Other
37.7%
Most Helpful Reviews
ChatGPT
Most Helpful Favorable Review
Urnisha S.
Verified User in Computer Software
What I find best about ChatGPT is that it has made my tasks a lot easier than before. Earlier, to accomplish any work or gather ideas on a topic, I had to search on Google, where there are numerous sites accessible, and I had to go through them all to get...
Most Helpful Critical Review
Padmakar B.
Verified User in Management Consulting
The information received cannot be directly used without modifying or editing the same.
Gemini
Most Helpful Favorable Review
Aadhithiya A.
Verified User in Real Estate
I can easily access to a large data using gemini. My most favorite thing about Gemini is it can understand and answer you across different formats like text, code, audio and video.
Most Helpful Critical Review
Mervin Lance C.
Verified User in Marketing and Advertising
It cares too much about political correctness and it doesn't generate images well compared to its competitors
Urnisha S.
Verified User in Computer Software
What I find best about ChatGPT is that it has made my tasks a lot easier than before. Earlier, to accomplish any work or gather ideas on a topic, I had to search on Google, where there are numerous sites accessible, and I had to go through them all to get...
Aadhithiya A.
Verified User in Real Estate
I can easily access to a large data using gemini. My most favorite thing about Gemini is it can understand and answer you across different formats like text, code, audio and video.
Padmakar B.
Verified User in Management Consulting
The information received cannot be directly used without modifying or editing the same.
Mervin Lance C.
Verified User in Marketing and Advertising
It cares too much about political correctness and it doesn't generate images well compared to its competitors
Discussions
GPT-4.5 What is your opinion?
1 comment
EV
I love using ChatGPT. I has help me lots if times to solve problems. Read more
🧠 Is AI Weakening Human Critical Thinking? Let’s Talk.
1 comment
MF
Yes, as long as the user is not evaluating and sutdying the output, AI is weaking the critical thinking.Read more
ChatGPT has no more discussions with answers
Gemini has no discussions with answers
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