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- Professional Services Automation Software
- Certinia PS Cloud
- Microsoft Dynamics 365 Project Service Automation
- Certinia PS Cloud-vs-Microsoft Dynamics 365 Project Service Automation
Compare Certinia PS Cloud and Dynamics 365 Project Operations 
At a Glance
Market Segments
Mid-Market (51.9% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Certinia PS Cloud
Star Rating
(700)4.3 out of 5
Market Segments
Mid-Market (51.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Certinia PS CloudDynamics 365 Project Operations
Star Rating
(12)4.0 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Project OperationsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Certinia PS Cloud excels in customer management features, particularly with its Customer Profiles scoring 9.4, which reviewers mention provides a comprehensive view of client interactions and history, enhancing relationship management.
- Reviewers mention that Dynamics 365 Project Operations shines in project planning capabilities, with its Project Tracking feature rated at 8.8, allowing for detailed oversight of project progress and resource allocation, which users find essential for timely project delivery.
- G2 users highlight that Certinia PS Cloud's budgeting and forecasting tools, particularly the Budgeting / Forecasting feature rated at 7.8, are user-friendly and effective, although some users wish for more advanced analytics options.
- Users on G2 report that Dynamics 365 Project Operations offers superior integration capabilities, with Integration APIs rated at 9.2, making it easier to connect with other software tools, which is a significant advantage for businesses looking to streamline their operations.
- Reviewers say that Certinia PS Cloud's ease of use is a strong point, with an overall score of 7.9, making it accessible for teams without extensive training, while some users feel that Dynamics 365 Project Operations could improve in this area, scoring slightly lower at 7.8.
- Users report that Certinia PS Cloud's quality of support is commendable, with a score of 8.1, as many reviewers mention responsive customer service, whereas Dynamics 365 Project Operations, with a score of 7.8, has received mixed feedback regarding support responsiveness.
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Pricing
Entry-Level Pricing
Certinia PS Cloud
No pricing availableDynamics 365 Project Operations
No pricing availableFree Trial
Certinia PS Cloud
No trial information availableDynamics 365 Project Operations
No trial information availableRatings
Meets Requirements
8.3
570
8.5
9
Ease of Use
7.9
571
7.8
9
Ease of Setup
6.9
364
Not enough data
Ease of Admin
7.3
375
Not enough data
Quality of Support
8.1
525
7.8
9
Has the product been a good partner in doing business?
8.4
372
Not enough data
Product Direction (% positive)
8.7
555
5.6
8
Features by Category
Tasks
8.3
7
Not enough data
8.6
7
Not enough data
9.7
5
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.4
6
Not enough data
9.0
5
Not enough data
Projects
9.7
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
Resource Management
9.3
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Project Monitoring
8.7
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Generative AI
9.0
5
Not enough data
8.7
5
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Information
9.1
11
Not enough data
9.0
12
Not enough data
9.4
13
Not enough data
8.9
11
Not enough data
9.0
10
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
Predictions
8.2
11
Not enough data
8.8
12
Not enough data
9.0
12
Not enough data
8.0
11
Not enough data
Platform
8.8
17
Not enough data
8.1
15
Not enough data
9.1
15
Not enough data
9.3
14
Not enough data
9.0
16
Not enough data
8.9
17
Not enough data
8.7
15
Not enough data
9.3
15
Not enough data
8.4
15
Not enough data
8.6
17
Not enough data
Generative AI
9.0
8
Not enough data
9.3
7
Not enough data
Agentic AI - Customer Success
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
8.4
43
Not enough data
7.9
46
Not enough data
8.2
48
Not enough data
Optimization
8.1
38
Not enough data
7.9
43
Not enough data
7.7
25
Not enough data
Accounting
8.6
19
Not enough data
8.2
19
Not enough data
8.7
19
Not enough data
7.9
20
Not enough data
8.8
18
Not enough data
8.2
21
Not enough data
8.1
21
Not enough data
8.3
22
Not enough data
8.6
17
Not enough data
7.9
16
Not enough data
8.3
15
Not enough data
8.2
14
Not enough data
8.3
17
Not enough data
7.9
18
Not enough data
8.4
15
Not enough data
8.1
15
Not enough data
8.3
17
Not enough data
8.7
15
Not enough data
Back Office
8.3
16
Not enough data
8.3
15
Not enough data
8.2
12
Not enough data
8.6
15
Not enough data
8.5
18
Not enough data
8.3
13
Not enough data
8.4
15
Not enough data
8.5
17
Not enough data
8.2
15
Not enough data
8.5
17
Not enough data
8.2
15
Not enough data
8.3
14
Not enough data
8.8
20
Not enough data
8.3
11
Not enough data
Front Office
8.5
11
Not enough data
8.0
11
Not enough data
8.3
15
Not enough data
9.1
19
Not enough data
8.1
14
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.6
14
Not enough data
8.5
12
Not enough data
8.2
10
Not enough data
8.8
13
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
10
Not enough data
8.2
12
Not enough data
Integration
8.2
12
Not enough data
8.6
17
Not enough data
8.8
15
Not enough data
Logistics
8.9
9
Not enough data
8.5
9
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
9.3
10
Not enough data
9.2
10
Not enough data
8.1
9
Not enough data
8.7
9
Not enough data
9.0
10
Not enough data
9.1
9
Not enough data
Platform
8.7
18
Not enough data
8.3
14
Not enough data
8.3
15
Not enough data
8.7
17
Not enough data
9.0
19
Not enough data
8.9
19
Not enough data
Production
8.8
8
Not enough data
7.8
9
Not enough data
8.5
10
Not enough data
8.5
8
Not enough data
9.3
14
Not enough data
8.5
9
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.7
9
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
8.5
8
Not enough data
Reporting & Analytics
9.2
22
Not enough data
9.2
22
Not enough data
8.8
21
Not enough data
Generative AI
7.7
5
Not enough data
8.0
5
Not enough data
Agentic AI - ERP Systems
Not enough data
Not enough data
Customer Management
8.5
94
|
Verified
Not enough data
8.2
97
|
Verified
Not enough data
7.5
73
|
Verified
Not enough data
8.1
75
|
Verified
Not enough data
Project Management
8.7
141
|
Verified
Not enough data
8.8
148
|
Verified
Not enough data
8.7
144
|
Verified
Not enough data
8.6
153
|
Verified
Not enough data
Accounting
8.1
107
|
Verified
Not enough data
8.4
84
|
Verified
Not enough data
8.3
71
Not enough data
8.6
103
|
Verified
Not enough data
8.5
119
|
Verified
Not enough data
Portfolio Management
8.3
74
Not enough data
8.2
73
|
Verified
Not enough data
8.1
90
Not enough data
8.2
66
|
Verified
Not enough data
Analytics
8.2
117
|
Verified
Not enough data
8.5
146
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
Administration
8.2
108
|
Verified
Not enough data
8.4
130
|
Verified
Not enough data
8.2
121
|
Verified
Not enough data
Platform
8.3
106
|
Verified
Not enough data
8.3
84
|
Verified
Not enough data
8.6
135
|
Verified
Not enough data
7.8
84
|
Verified
Not enough data
7.4
62
|
Verified
Not enough data
Generative AI
7.8
20
Not enough data
7.7
20
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Certinia PS Cloud and Dynamics 365 Project Operations are categorized as Professional Services Automation
Unique Categories
Certinia PS Cloud is categorized as Resource Management, ERP Systems, Customer Success, and Project Management
Dynamics 365 Project Operations has no unique categories
Reviews
Reviewers' Company Size
Certinia PS Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynamics 365 Project Operations
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.6%
Computer Software
27.0%
Management Consulting
6.4%
Financial Services
3.5%
Hospital & Health Care
3.2%
Other
28.2%
Information Technology and Services
25.0%
Research
8.3%
Public Relations and Communications
8.3%
Marketing and Advertising
8.3%
Electrical/Electronic Manufacturing
8.3%
Other
41.7%
Most Helpful Reviews
Certinia PS Cloud
Most Helpful Favorable Review
Kaede H.
Verified User in Marketing and Advertising
How hard their team works to constantly improve the product and implement feature requests.
Most Helpful Critical Review
Mike S.
Verified User in Computer Software
It really intended for the Agile methodology. So if you're projects aren't Agile, you'll have to do a lot of adapting. They currently don't have a clean way to do resource management and project staffing. You have to bounce around a bunch to accomplish...
Dynamics 365 Project Operations
Most Helpful Favorable Review
david m.
Verified User in Accounting
this software provide link between different departments of an organization thus ensure free delivery of services and goal achievement
Most Helpful Critical Review
Verified User in Public Relations and Communications
It is sometimes a bit too complicated and robust for new users, so there's a bit of a learning curve to get started. A slicker, more scaled back version would probably be beneficial for many users.
Kaede H.
Verified User in Marketing and Advertising
How hard their team works to constantly improve the product and implement feature requests.
david m.
Verified User in Accounting
this software provide link between different departments of an organization thus ensure free delivery of services and goal achievement
Mike S.
Verified User in Computer Software
It really intended for the Agile methodology. So if you're projects aren't Agile, you'll have to do a lot of adapting. They currently don't have a clean way to do resource management and project staffing. You have to bounce around a bunch to accomplish...
Verified User in Public Relations and Communications
It is sometimes a bit too complicated and robust for new users, so there's a bit of a learning curve to get started. A slicker, more scaled back version would probably be beneficial for many users.
Alternatives
Discussions
How does FinancialForce Compare to OpenAir?
3 comments
TM
I've heard the current integration from OpenAir to SalesForce is more flexible, offers more automation and control and actually easier to setup than the...Read more
What is FinancialForce PSA?
3 comments
BC
Professional Services Automation. It enables your team to manage projects and the resources and tasks on those projects.Read more
How do I become a FinancialForce partner?
1 comment
GG
Hi, I’m Gabriel, a research analyst in ERP at G2.
You can find information on how to become a FinancialForce partner on their website:...Read more
Dynamics 365 Project Operations has no discussions with answers
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