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Compare Celonis and mysmartautomation 
At a Glance
Market Segments
Enterprise (66.2% of reviews)
Mid-Market (52.0% of reviews)
Entry-Level Pricing
No pricing available
3500 euros/month unlimited process ( excluding build)
Celonis
Star Rating
(299)4.5 out of 5
Market Segments
Enterprise (66.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Celonismysmartautomation
Star Rating
(25)4.9 out of 5
Market Segments
Mid-Market (52.0% of reviews)
Entry-Level Pricing
3500 euros/month unlimited process ( excluding build)
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Celonis excels in Data Management, particularly in Data Import and Data Consolidation, with scores of 8.8, while mysmartautomation has not provided specific ratings in these areas, indicating a potential gap in data handling capabilities.
- Reviewers mention that mysmartautomation shines in Ease of Use, scoring 9.7 compared to Celonis's 8.7. Users appreciate the intuitive interface and streamlined setup process, making it more accessible for teams without extensive technical expertise.
- G2 users highlight that Celonis offers robust Process Management features, particularly in Process Mapping and Real-Time Process Analysis, both scoring 8.7. In contrast, mysmartautomation lacks detailed ratings in these areas, suggesting it may not provide the same level of process visibility.
- Reviewers say that mysmartautomation's Quality of Support is exceptional, with a score of 9.9, significantly higher than Celonis's 8.3. Users appreciate the responsiveness and helpfulness of the support team, which can be crucial for troubleshooting and maximizing software utility.
- Users on G2 report that Celonis has a more extensive Reporting Structure, with features like Drill Down scoring 9.4, allowing for deeper insights into data. In comparison, mysmartautomation's reporting capabilities are less highlighted, which may limit analytical depth for users.
- Reviewers mention that mysmartautomation's Custom Analytics features, particularly Custom KPIs and Dashboards, score impressively at 9.1 and 9.2 respectively, indicating a strong focus on tailored analytics that can meet specific business needs, while Celonis does not match these scores in customization options.
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Pricing
Entry-Level Pricing
Celonis
No pricing availablemysmartautomation
end to end runtime 24/7
3500 euros/month
unlimited process ( excluding build)
end to end 24/7 automation a service ( agnostic on technology) with supervision, small evolutions <3 days, extranet, SLA and engagement on scalability
Free Trial
Celonis
Free Trial is available
mysmartautomation
Free Trial is available
Ratings
Meets Requirements
8.5
191
9.2
13
Ease of Use
8.7
193
9.7
13
Ease of Setup
8.0
138
Not enough data
Ease of Admin
8.2
113
Not enough data
Quality of Support
8.3
191
9.9
13
Has the product been a good partner in doing business?
8.9
113
Not enough data
Product Direction (% positive)
9.1
184
Not enough data
Features by Category
Data Management
Feature Not Available
Not enough data
8.7
36
Not enough data
8.6
37
Not enough data
Reporting Structure
8.3
35
Not enough data
8.4
35
Not enough data
8.4
35
Not enough data
Standard Analytics
8.7
36
Not enough data
8.5
35
Not enough data
Feature Not Available
Not enough data
8.9
34
Not enough data
Custom Analytics
9.0
38
Not enough data
9.0
36
Not enough data
8.5
35
Not enough data
Feature Not Available
Not enough data
8.2
15
Not enough data
Agentic AI - Financial Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
7.8
26
Not enough data
Feature Not Available
Not enough data
8.0
27
Not enough data
Invoice Processing
8.1
28
Not enough data
8.1
28
Not enough data
Feature Not Available
Not enough data
8.1
26
Not enough data
Analytics
8.5
32
Not enough data
8.4
29
Not enough data
8.5
32
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
30
Not enough data
Risk
8.5
33
Not enough data
8.2
31
Not enough data
8.3
28
Not enough data
Recovery
7.4
24
Not enough data
8.4
28
Not enough data
Audit
8.0
28
Not enough data
8.2
24
Not enough data
7.7
25
Not enough data
8.4
31
Not enough data
Fraud
8.0
28
Not enough data
8.0
29
Not enough data
8.6
30
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Building
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bot Management & Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligent Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.3
7
Not enough data
7.9
7
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.2
84
Not enough data
8.4
74
Not enough data
8.1
89
Not enough data
8.5
92
Not enough data
Process Analysis
8.6
89
Not enough data
8.0
87
Not enough data
8.6
94
Not enough data
Automation
7.8
76
Not enough data
8.2
74
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
8.0
9
Not enough data
8.0
10
Not enough data
8.5
12
Not enough data
Integrations
8.2
10
Not enough data
8.6
11
Not enough data
7.2
9
Not enough data
Transactions
7.3
11
Not enough data
7.5
14
Not enough data
7.1
14
Not enough data
Workflows
7.3
10
Not enough data
7.0
9
Not enough data
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.4
18
Not enough data
8.2
16
Not enough data
8.8
16
Not enough data
8.8
18
Not enough data
8.8
16
Not enough data
Predictive Analytics
8.0
16
Not enough data
7.8
16
Not enough data
7.9
18
Not enough data
7.6
17
Not enough data
Sales Management
8.3
17
Not enough data
8.0
15
Not enough data
9.0
16
Not enough data
8.3
17
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Celonis and mysmartautomation are categorized as Process Mining
Unique Categories
Celonis is categorized as ServiceNow Store Apps, Sales Analytics, AP Automation, Accounts Receivable, Financial Analysis, and SAP Store
mysmartautomation is categorized as Robotic Process Automation (RPA)
Reviews
Reviewers' Company Size
Celonis
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
mysmartautomation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.6%
Oil & Energy
7.6%
Pharmaceuticals
6.8%
Automotive
5.7%
Electrical/Electronic Manufacturing
4.9%
Other
64.3%
Information Technology and Services
12.0%
Financial Services
8.0%
Education Management
8.0%
Consumer Goods
8.0%
Accounting
8.0%
Other
56.0%
Most Helpful Reviews
Celonis
Most Helpful Favorable Review
Verified User in Chemicals
The platform is easy to use with very clear and well maintained PQL (Process query language) reference materials directly in the GUI. Easy to turn insights in actions via signals. Very powerful, aesthetically pleasing UX.
Most Helpful Critical Review
Verified User in Wholesale
technical issues - more or less only fast forward in new topics without completed well working solutions some times you may feel like a test subject most effects only when customer is creating pressure most project plans are heavely delayed frontend design...
mysmartautomation
Most Helpful Favorable Review
Sahar K.
Verified User in Education Management
A very unique and interesting plateform. what I prefer the most is the capacity of Humans4help to deliver highly sought-after services in one product MySmart automation. The design is very cool !
Most Helpful Critical Review
Verified User in Chemicals
The platform is easy to use with very clear and well maintained PQL (Process query language) reference materials directly in the GUI. Easy to turn insights in actions via signals. Very powerful, aesthetically pleasing UX.
Sahar K.
Verified User in Education Management
A very unique and interesting plateform. what I prefer the most is the capacity of Humans4help to deliver highly sought-after services in one product MySmart automation. The design is very cool !
Verified User in Wholesale
technical issues - more or less only fast forward in new topics without completed well working solutions some times you may feel like a test subject most effects only when customer is creating pressure most project plans are heavely delayed frontend design...
Alternatives
Discussions
What is SAP Celonis?
2 comments
AD
A few years ago, SAP delivered the OEM-version of Celonis as a SAP Process Mining by Celonis. This version was tightly integrated with SAP. For example, SAP...Read more
Who is Celonis?
1 comment
Official Response from Celonis
Celonis is a software company which delivers an Intelligent Business System for customers to drive business transformation. It is built on a technology...Read more
Why is Celonis different?
1 comment
Official Response from Celonis
Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach with its software that can rapidly produce...Read more
mysmartautomation has no discussions with answers
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