Introducing G2.ai, the future of software buying.Try now
Compare Celonis and IBM Process Mining 
At a Glance
Market Segments
Enterprise (66.2% of reviews)
Mid-Market (40.3% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 30 Day Trial of IBM Process Mining as a Service.
Celonis
Star Rating
(299)4.5 out of 5
Market Segments
Enterprise (66.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CelonisIBM Process Mining
Star Rating
(155)4.7 out of 5
Market Segments
Mid-Market (40.3% of reviews)
Entry-Level Pricing
Free Trial 30 Day Trial of IBM Process Mining as a Service.
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Celonis excels in its Process Library feature, scoring 8.4, while IBM Process Mining shines with a higher score of 9.6, indicating a more comprehensive and user-friendly library for process management.
- Reviewers mention that IBM Process Mining offers superior Collaboration tools, achieving a score of 9.7 compared to Celonis's 8.6, which enhances teamwork and communication during process analysis.
- G2 users highlight that IBM Process Mining's Quality of Support is exceptional, with a score of 9.7, while Celonis scores 8.3, suggesting that users may find more responsive and helpful support with IBM.
- Users on G2 report that Celonis has a robust Data Import capability with a score of 8.8, but IBM Process Mining surpasses it with a score of 9.6 in Real-Time Process Analysis, indicating a more effective approach to analyzing data as it flows.
- Reviewers say that while both products offer Integrations, IBM Process Mining's score of 9.3 outperforms Celonis's 8.2, suggesting a wider range of compatible applications and smoother integration processes.
- Users report that Celonis's Custom Analytics features, particularly in Dashboards and Custom KPIs, score highly at 9.2 and 9.1 respectively, but IBM Process Mining's overall analytics capabilities, including Application Development at 9.7, provide a more versatile platform for tailored analytics solutions.
Featured Products
Sponsored
Apromore
(22)
Sales Analytics
Visit Website
Sponsored
Nickel
(50)
Sales Analytics
Visit Website
Sponsored
BILL AP/AR
(1200)
Sales Analytics
Visit Website
Pricing
Entry-Level Pricing
Celonis
No pricing availableIBM Process Mining
IBM Process Mining Trial
Free Trial
30 Day Trial of IBM Process Mining as a Service.
Discover the power of process intelligence with IBM Process Mining.
Start your 30-day free trial to explore how IBM Process Mining uncovers inefficiencies, monitors compliance, and delivers AI-powered insights for actionable results. Upload up to 1GB of data and experience the full platform (task mining excluded) in a secure and scalable environment.
- AI insights
- Workflow optimization
- Compliance monitoring
Free Trial
Celonis
Free Trial is available
IBM Process Mining
Free Trial is available
Ratings
Meets Requirements
8.5
191
9.6
131
Ease of Use
8.7
193
9.5
132
Ease of Setup
8.0
138
8.0
20
Ease of Admin
8.2
113
8.3
15
Quality of Support
8.3
191
9.7
128
Has the product been a good partner in doing business?
8.9
113
8.8
13
Product Direction (% positive)
9.1
184
9.8
127
Features by Category
Data Management
Feature Not Available
Not enough data
8.7
36
Not enough data
8.6
37
Not enough data
Reporting Structure
8.3
35
Not enough data
8.4
35
Not enough data
8.4
35
Not enough data
Standard Analytics
8.7
36
Not enough data
8.5
35
Not enough data
Feature Not Available
Not enough data
8.9
34
Not enough data
Custom Analytics
9.0
38
Not enough data
9.0
36
Not enough data
8.5
35
Not enough data
Feature Not Available
Not enough data
8.2
15
Not enough data
Agentic AI - Financial Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
7.8
26
Not enough data
Feature Not Available
Not enough data
8.0
27
Not enough data
Invoice Processing
8.1
28
Not enough data
8.1
28
Not enough data
Feature Not Available
Not enough data
8.1
26
Not enough data
Analytics
8.5
32
Not enough data
8.4
29
Not enough data
8.5
32
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
30
Not enough data
Risk
8.5
33
Not enough data
8.2
31
Not enough data
8.3
28
Not enough data
Recovery
7.4
24
Not enough data
8.4
28
Not enough data
Audit
8.0
28
Not enough data
8.2
24
Not enough data
7.7
25
Not enough data
8.4
31
Not enough data
Fraud
8.0
28
Not enough data
8.0
29
Not enough data
8.6
30
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.3
7
Not enough data
7.9
7
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.2
84
9.6
116
8.4
74
9.7
117
8.1
89
9.3
117
8.5
92
9.4
119
Process Analysis
8.6
89
9.6
119
8.0
87
9.4
118
8.6
94
9.6
119
Automation
7.8
76
9.1
29
8.2
74
9.7
118
Generative AI
Feature Not Available
7.6
7
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
8.0
9
Not enough data
8.0
10
Not enough data
8.5
12
Not enough data
Integrations
8.2
10
Not enough data
8.6
11
Not enough data
7.2
9
Not enough data
Transactions
7.3
11
Not enough data
7.5
14
Not enough data
7.1
14
Not enough data
Workflows
7.3
10
Not enough data
7.0
9
Not enough data
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.4
18
Not enough data
8.2
16
Not enough data
8.8
16
Not enough data
8.8
18
Not enough data
8.8
16
Not enough data
Predictive Analytics
8.0
16
Not enough data
7.8
16
Not enough data
7.9
18
Not enough data
7.6
17
Not enough data
Sales Management
8.3
17
Not enough data
8.0
15
Not enough data
9.0
16
Not enough data
8.3
17
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Celonis and IBM Process Mining are categorized as Process Mining
Unique Categories
Celonis is categorized as ServiceNow Store Apps, Sales Analytics, AP Automation, Accounts Receivable, Financial Analysis, and SAP Store
IBM Process Mining has no unique categories
Reviews
Reviewers' Company Size
Celonis
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Process Mining
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.6%
Oil & Energy
7.6%
Pharmaceuticals
6.8%
Automotive
5.7%
Electrical/Electronic Manufacturing
4.9%
Other
64.3%
Information Technology and Services
20.8%
Telecommunications
15.6%
Computer Software
6.5%
Marketing and Advertising
5.8%
Internet
4.5%
Other
46.8%
Most Helpful Reviews
Celonis
Most Helpful Favorable Review
Verified User in Chemicals
The platform is easy to use with very clear and well maintained PQL (Process query language) reference materials directly in the GUI. Easy to turn insights in actions via signals. Very powerful, aesthetically pleasing UX.
Most Helpful Critical Review
Verified User in Wholesale
technical issues - more or less only fast forward in new topics without completed well working solutions some times you may feel like a test subject most effects only when customer is creating pressure most project plans are heavely delayed frontend design...
IBM Process Mining
Most Helpful Favorable Review
Mohamed C.
Verified User in Marketing and Advertising
One of the best features we really like in IBM Process Mining is the data visualization algorithm and the way it generates all processes from our different departments in one place to simplify it for us to collect all the data we need is such a genius...
Most Helpful Critical Review
Verified User in Retail
Not much expect that it was a little harder for us to justify the cost of procuring the solution. That's the only downside we would love to be addressed in the future.
Verified User in Chemicals
The platform is easy to use with very clear and well maintained PQL (Process query language) reference materials directly in the GUI. Easy to turn insights in actions via signals. Very powerful, aesthetically pleasing UX.
Mohamed C.
Verified User in Marketing and Advertising
One of the best features we really like in IBM Process Mining is the data visualization algorithm and the way it generates all processes from our different departments in one place to simplify it for us to collect all the data we need is such a genius...
Verified User in Wholesale
technical issues - more or less only fast forward in new topics without completed well working solutions some times you may feel like a test subject most effects only when customer is creating pressure most project plans are heavely delayed frontend design...
Verified User in Retail
Not much expect that it was a little harder for us to justify the cost of procuring the solution. That's the only downside we would love to be addressed in the future.
Alternatives
Discussions
What is SAP Celonis?
2 comments
AD
A few years ago, SAP delivered the OEM-version of Celonis as a SAP Process Mining by Celonis. This version was tightly integrated with SAP. For example, SAP...Read more
Who is Celonis?
1 comment
Official Response from Celonis
Celonis is a software company which delivers an Intelligent Business System for customers to drive business transformation. It is built on a technology...Read more
Why is Celonis different?
1 comment
Official Response from Celonis
Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach with its software that can rapidly produce...Read more
How do IBM Process mining improves operational excellence
1 comment
DK
Process Mining uses a data-driven approach to process discovery vs a traditional collaborative approach of mrocess modeling.
IBM Process Mining provides...Read more
IBM Process Mining has no more discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
