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Compare Capterra and GetApp 
At a Glance
Market Segments
Small-Business (53.2% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Capterra
Star Rating
(130)3.8 out of 5
Market Segments
Small-Business (53.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CapterraGetApp
Star Rating
(16)4.0 out of 5
Market Segments
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about GetAppSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Capterra has a higher total number of reviews (125) compared to GetApp (16), indicating a broader user base and potentially more diverse feedback.
- Users report that both platforms have similar ease of use ratings (8.4), but Capterra's ease of setup score (7.7) is lower than GetApp's, suggesting that users may find GetApp easier to implement.
- G2 users highlight that Capterra excels in review search functionality (8.9), making it easier to find relevant user feedback, while GetApp's review platform score (7.1) indicates room for improvement in this area.
- Users on G2 mention that both platforms have comparable quality of support ratings (7.5), but Capterra's overall product direction score (6.5) is slightly lower than GetApp's (6.7), suggesting that GetApp may have a more favorable outlook on future updates and improvements.
- Reviewers say that Capterra shines in product content (8.5), providing detailed information that helps users make informed decisions, whereas GetApp's score (8.0) indicates it may not be as comprehensive in this regard.
- Users report that both platforms cater well to small businesses, with Capterra having 52.5% of reviews from this segment and GetApp at 50.0%, but the larger number of reviews on Capterra may provide more insights for small business users.
Pricing
Entry-Level Pricing
Capterra
No pricing availableGetApp
No pricing availableFree Trial
Capterra
No trial information availableGetApp
No trial information availableRatings
Meets Requirements
8.0
94
8.2
15
Ease of Use
8.5
95
8.4
15
Ease of Setup
7.8
27
Not enough data
Ease of Admin
7.5
23
Not enough data
Quality of Support
7.5
91
7.5
12
Has the product been a good partner in doing business?
6.3
21
Not enough data
Product Direction (% positive)
6.5
91
6.7
14
Features by Category
Review Platform
8.8
47
8.5
9
8.7
46
7.1
8
8.4
46
8.0
9
8.3
45
7.9
7
8.4
45
7.5
8
Categories
Categories
Shared Categories
Capterra and GetApp are categorized as Technology Review Platforms
Unique Categories
Capterra has no unique categories
GetApp has no unique categories
Reviews
Reviewers' Company Size
Capterra
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GetApp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.4%
Information Technology and Services
8.1%
Marketing and Advertising
6.5%
Internet
4.8%
Staffing and Recruiting
3.2%
Other
58.1%
Information Technology and Services
37.5%
Veterinary
6.3%
Oil & Energy
6.3%
Internet
6.3%
Insurance
6.3%
Other
37.5%
Most Helpful Reviews
Capterra
Most Helpful Favorable Review
Verified User in Computer Software
Quality of lead generation, easy to use platform, quick customer service
Most Helpful Critical Review
Verified User in Computer Software
Custom services (review managment) were very unhelpful and unwilling to assist an (ex-)paying customer. A false review was posted by someone who wasn’t even a customer.
GetApp
Most Helpful Favorable Review
Hisham B.
Verified User in Information Technology and Services
It helped me compare which software I chose for my business and the available options in the market.
Most Helpful Critical Review
Verified User in Insurance
Get app sometimes has that slow bandwidth making it function slow especially on limited connections.
Verified User in Computer Software
Quality of lead generation, easy to use platform, quick customer service
Hisham B.
Verified User in Information Technology and Services
It helped me compare which software I chose for my business and the available options in the market.
Verified User in Computer Software
Custom services (review managment) were very unhelpful and unwilling to assist an (ex-)paying customer. A false review was posted by someone who wasn’t even a customer.
Verified User in Insurance
Get app sometimes has that slow bandwidth making it function slow especially on limited connections.
Discussions
Do you agree with me that it is not suitable as a platform to express your review of any application?
2 comments
ا
I definitely feel it's just a waste of time not to secure additional incomeRead more
Is Capterra unbiased?
2 comments
AJ
The word "No" is often used to express negation or refusal.Read more
Is the GetApp legit?
1 comment
JR
Get App is a legitimate library for business softwares and data driven project management softwares.Read more
Who is the CEO of GetApp?
1 comment
JR
The text appears to be a name, "Christophe Primault," which is likely a proper noun and does not require translation.Read more
What is GetApp application?
1 comment
JR
Getapp is a marketplace that helps companies find the right app for their business or organization, GetApp has a variety of softwares and ERP systems.Read more
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