Nick, our onboarding specialist, was great. He was always there to answer our many questions and solve problems. His ability to listen, understand our needs, and provide clear answers really helped us get through the onboarding process easily. The tool met...
After working with Bynder for a year, their customer service continued to decline as we have waited sometimes 3 weeks to over a month for responses from their "customer success squad," and our customer success manager. They make it difficult to surface...
Simplicity of the tool. Easy to communicate to colleagues. Simple interface and templates.
The software is way too buggy, it does not feel like a solution that is used by big companies for several years, more like it is still in a beta phase. And it also takes way to long to fix major problems/bugs.
Nick, our onboarding specialist, was great. He was always there to answer our many questions and solve problems. His ability to listen, understand our needs, and provide clear answers really helped us get through the onboarding process easily. The tool met...
Simplicity of the tool. Easy to communicate to colleagues. Simple interface and templates.
After working with Bynder for a year, their customer service continued to decline as we have waited sometimes 3 weeks to over a month for responses from their "customer success squad," and our customer success manager. They make it difficult to surface...
The software is way too buggy, it does not feel like a solution that is used by big companies for several years, more like it is still in a beta phase. And it also takes way to long to fix major problems/bugs.