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Compare BugHerd and Marker.io 
At a Glance
Market Segments
Small-Business (74.3% of reviews)
Small-Business (80.6% of reviews)
Entry-Level Pricing
$49.00 Per Month
$39.00 Per Month
BugHerd
Star Rating
(155)4.8 out of 5
Market Segments
Small-Business (74.3% of reviews)
Entry-Level Pricing
$49.00 Per Month
Free Trial is available
Browse all 3 pricing plansMarker.io
Star Rating
(37)4.8 out of 5
Market Segments
Small-Business (80.6% of reviews)
Entry-Level Pricing
$39.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that BugHerd excels in its user-friendly interface, making it easy for teams to navigate and utilize effectively, while Marker.io is praised for its seamless integration with various project management tools, enhancing workflow efficiency.
- Users report that BugHerd's bug reporting feature is straightforward and intuitive, allowing for quick feedback collection, whereas Marker.io's screenshot and annotation tools are highlighted as superior for visual communication of issues.
- Reviewers mention that BugHerd offers robust data retention capabilities, ensuring that historical bug data is easily accessible, while Marker.io's analytics features are noted for providing deeper insights into bug trends and team performance.
- G2 users indicate that BugHerd's quality of support is commendable, with timely responses and helpful resources, contrasting with Marker.io, where users report a more proactive support approach, often going above and beyond to assist clients.
- Users on G2 highlight that BugHerd's feedback aggregation tools are effective for compiling user input, while Marker.io's real-time analysis feature is favored for its ability to provide immediate insights during the bug reporting process.
- Reviewers mention that BugHerd's product direction is viewed positively, with frequent updates and improvements, while Marker.io is recognized for its innovative features, such as AI text summarization, which enhances the overall user experience.
Featured Products
Sponsored
Canny
(101)
Enterprise Feedback Management
Visit Website
Pricing
Entry-Level Pricing
Marker.io
Starter
$39.00
Per Month
Collect unlimited feedback with all core features you need to get you started
- 3 users
- All core features
- Unlimited feedback
Free Trial
BugHerd
Free Trial is available
Marker.io
Free Trial is available
Ratings
Meets Requirements
9.2
128
9.4
23
Ease of Use
9.4
129
9.9
25
Ease of Setup
9.4
95
9.3
20
Ease of Admin
9.3
82
9.6
20
Quality of Support
8.9
84
9.8
22
Has the product been a good partner in doing business?
9.5
71
9.8
19
Product Direction (% positive)
9.5
119
10.0
22
Features by Category
Bug Reporting
9.3
70
9.8
17
9.3
66
9.8
15
9.2
73
9.8
14
Bug Monitoring
Feature Not Available
9.2
13
9.3
70
9.4
12
9.4
64
8.9
12
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
7
Not enough data
7.9
7
Not enough data
Survey Management
8.9
19
Not enough data
8.6
16
Not enough data
9.4
22
Not enough data
8.8
20
Not enough data
Process Management
9.3
24
Not enough data
9.1
21
Not enough data
9.3
20
Not enough data
9.5
20
Not enough data
System Management
9.1
17
Not enough data
8.8
14
Not enough data
Categories
Categories
Shared Categories
BugHerd and Marker.io are categorized as Bug Tracking
Unique Categories
BugHerd is categorized as Enterprise Feedback Management
Marker.io has no unique categories
Reviews
Reviewers' Company Size
BugHerd
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Marker.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
29.6%
Design
13.2%
Computer Software
11.8%
Information Technology and Services
7.2%
E-Learning
3.9%
Other
34.2%
Marketing and Advertising
25.0%
Computer Software
25.0%
Information Technology and Services
13.9%
Financial Services
5.6%
Education Management
5.6%
Other
25.0%
Most Helpful Reviews
BugHerd
Most Helpful Favorable Review
Brandon S.
Verified User in Information Technology and Services
Ability to log, track, assign, validate bugs with precision anywhere on a site.
Most Helpful Critical Review
Verified User in Museums and Institutions
The set up we had ran excruciatingly slow and crashed often.
Marker.io
Most Helpful Favorable Review
Verified User in Computer Software
As a small web developement agency owner, being able to 'live' in my clients apps every day to enable them to easily request features, provide feedback or report bugs is a game changer. Not only does it simplify communication and save meetings, it also...
Most Helpful Critical Review
Brandon S.
Verified User in Information Technology and Services
Ability to log, track, assign, validate bugs with precision anywhere on a site.
Verified User in Computer Software
As a small web developement agency owner, being able to 'live' in my clients apps every day to enable them to easily request features, provide feedback or report bugs is a game changer. Not only does it simplify communication and save meetings, it also...
Verified User in Museums and Institutions
The set up we had ran excruciatingly slow and crashed often.
Discussions
How do you use a BugHerd?
3 comments
CA
I use bugherd to quickly communicate website changes to our website hosing service Read more
What is BugHerd?
1 comment
MW
Is a simple to implement and robust tool for getting feedback about web sites and web applications. It's easy for our clients to note issues on the web...Read more
How do you add a new bug to BugHerd?
1 comment
Official Response from BugHerd
Hi.
There's a couple of ways to add feedback or bugs to a BugHerd project.
The easiest way is to go to your website and click the sidebar (this will...Read more
Is Marker io free?
1 comment
NV
Yes, Marker.io comes with a 15-day free trial!
The trial includes unlimited projects, unlimited reporters, custom branding, console logs recordings, and...Read more
Which bug tracking tool is best?
1 comment
NV
Bug tracking tools come with their own suite of features tailored to a certain organization type.
That’s why there’s no one best choice—you just have to...Read more
Marker.io has no more discussions with answers
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