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Compare BigCommerce and Shopify Plus

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At a Glance
BigCommerce
BigCommerce
Star Rating
(546)4.2 out of 5
Market Segments
Small-Business (78.6% of reviews)
Information
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plans
Shopify Plus
Shopify Plus
Star Rating
(671)4.4 out of 5
Market Segments
Small-Business (68.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Shopify Plus
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that BigCommerce offers a robust set of APIs, scoring 8.0, but Shopify Plus outshines with a score of 8.4, making it easier for developers to integrate with third-party applications and services.
  • Reviewers mention that Shopify Plus excels in customization options, achieving a score of 8.3 compared to BigCommerce's 7.8, allowing businesses to tailor their storefronts more effectively to their brand identity.
  • G2 users highlight that BigCommerce's multi-site management is lacking, with a low score of 6.4, while Shopify Plus scores an impressive 8.3, making it a better choice for businesses operating multiple online stores.
  • Users on G2 say that Shopify Plus provides superior performance and reliability, scoring 8.8, compared to BigCommerce's 8.6, which can be crucial for high-traffic e-commerce sites.
  • Reviewers mention that BigCommerce's reporting and analytics features score 7.9, while Shopify Plus offers a more comprehensive solution with a score of 8.2, helping businesses make data-driven decisions more effectively.
  • Users report that Shopify Plus has better internationalization features, scoring 8.1, compared to BigCommerce's 6.9, making it a more suitable option for businesses looking to expand globally.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Browse all 4 pricing plans
Shopify Plus
No pricing available
Free Trial
BigCommerce
Free Trial is available
Shopify Plus
No trial information available
Ratings
Meets Requirements
8.3
457
8.5
545
Ease of Use
8.4
460
9.0
548
Ease of Setup
8.3
280
8.7
367
Ease of Admin
8.3
272
8.8
342
Quality of Support
8.2
440
8.4
530
Has the product been a good partner in doing business?
8.4
269
8.5
339
Product Direction (% positive)
8.0
440
8.8
524
Features by Category
8.0
392
8.1
479
Headless Commerce
7.4
72
7.7
228
7.7
80
7.9
242
7.7
77
7.9
231
7.5
91
8.2
258
7.6
79
8.1
249
Generative AI
7.3
42
7.4
192
7.6
42
7.6
189
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
7.9
369
8.3
423
8.3
371
8.4
451
7.7
354
7.8
443
7.9
355
7.8
453
7.9
333
7.9
428
7.7
334
7.6
418
7.9
345
7.9
428
Product Catalog
8.3
366
8.3
435
8.2
359
8.2
435
7.9
363
8.0
427
7.8
251
7.7
362
Order Process
8.5
373
8.6
436
8.2
364
8.2
429
8.5
348
8.3
431
8.8
360
8.8
433
8.5
371
8.6
433
8.2
330
8.1
428
8.1
317
8.0
421
7.8
247
8.2
381
Multi-Channel Support
8.0
306
8.2
394
8.0
337
8.6
422
7.9
290
8.2
393
8.0
321
8.4
412
7.7
218
7.8
346
7.9
232
8.2
372
7.6
184
7.4
342
Platform
8.0
281
8.4
394
7.8
344
8.3
426
7.9
318
8.4
415
8.4
341
8.5
432
7.9
339
8.1
427
8.5
347
8.7
425
Feature Not Available
8.3
342
8.6
334
8.5
411
Feature Not Available
7.8
375
Feature Not Available
8.1
354
8.5
318
8.6
395
8.6
357
8.8
419
Omnichannel CommerceHide 9 FeaturesShow 9 Features
8.0
30
8.0
81
Reporting
8.2
29
8.0
77
7.8
29
7.6
70
Omnichannel Features
7.8
27
8.3
72
7.6
24
8.0
71
7.7
27
7.9
76
8.4
26
8.1
78
8.4
28
8.0
75
8.0
29
8.6
77
8.1
24
7.4
72
Categories
Categories
Shared Categories
BigCommerce
BigCommerce
Shopify Plus
Shopify Plus
BigCommerce and Shopify Plus are categorized as Omnichannel Commerce and E-Commerce Platforms
Unique Categories
BigCommerce
BigCommerce has no unique categories
Shopify Plus
Shopify Plus has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
BigCommerce
Small-Business(50 or fewer emp.)
78.6%
Mid-Market(51-1000 emp.)
17.2%
Enterprise(> 1000 emp.)
4.2%
Shopify Plus
Shopify Plus
Small-Business(50 or fewer emp.)
68.2%
Mid-Market(51-1000 emp.)
27.9%
Enterprise(> 1000 emp.)
3.8%
Reviewers' Industry
BigCommerce
BigCommerce
Retail
20.1%
Apparel & Fashion
6.4%
Marketing and Advertising
5.3%
Information Technology and Services
3.6%
Consumer Goods
3.6%
Other
61.2%
Shopify Plus
Shopify Plus
Retail
20.2%
Apparel & Fashion
13.7%
Consumer Goods
7.5%
Information Technology and Services
6.0%
Health, Wellness and Fitness
4.9%
Other
47.8%
Most Helpful Reviews
BigCommerce
BigCommerce
Most Helpful Favorable Review
Andrew D. G.
AG
Andrew D. G.
Verified User in Retail

1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...

Most Helpful Critical Review
Bradley J. M.
BM
Bradley J. M.
Verified User in Business Supplies and Equipment

Giving prospect the impression that they are web designer and code writers. Spending 3500 bucks because the above is untrue. BC involves third parties for everything Asian customer service, never the same guy twice. Paying 2% of sales AND paying a...

Shopify Plus
Shopify Plus
Most Helpful Favorable Review
Tom N.
TN
Tom N.
Verified User in Publishing

To preface, I have a background in consulting for eCommerce store owners and have also launched my own web successful web store (using Shopify). Shopify is my #1 recommended eCommerce solution for any online merchant that doesn't require an extensive...

Most Helpful Critical Review
Kyle R.
KR
Kyle R.
Verified User in Sporting Goods

They do not listen to their customers, The stock answer for solving any problem is "there is an app for that". The problem with that approach is your costs go up and your performance goes down. The more apps you add to solve these problems the slower your...

Alternatives
BigCommerce
BigCommerce Alternatives
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Magento Open Source
Magento OS
Add Magento Open Source
Salesforce Commerce for B2B
Salesforce Commerce for B2B
Add Salesforce Commerce for B2B
Shopify Plus
Shopify Plus Alternatives
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Magento Open Source
Magento OS
Add Magento Open Source
Salesforce Commerce for B2B
Salesforce Commerce for B2B
Add Salesforce Commerce for B2B
Discussions
BigCommerce
BigCommerce Discussions
What software does BigCommerce integrate with?
2 comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus. They seem...Read more
What software does BigCommerce integrate with?
1 comment
Calla J.
CJ
OrdergrooveRead more
Shopify Plus
Shopify Plus Discussions
What differentiates Shopify Plus?
2 comments
RU
Smartstore is very refined in its methodology, which is the reason they've remembered all of the fundamental SEO procedures for each part. This makes them...Read more
How does Shopify plus work?
2 comments
Vikash  K.
VK
Shopify Plus is an easy platform for building and managing an online store, where you can customize your design, add products, and set up payments. It helps...Read more
Who is Shopify Plus' target market?
1 comment
Official Response from Shopify Plus
High-volume brands with online sales of about $80,000 USD per month. If you want to know whether Shopify Plus is the right platform for you, let us know by...Read more