We created an online Tribe group and it quickly became a community. Our customers and employees are able to connect easily and it has made our organization stronger because of it. Many of our community members are not on Facebook or other social media and...
Not having an app or further developing functionality. The instant message feature is useless. The slow response time for customer service requests is painful.
We've only had Influitive for a few months but we are already excited about the potential going forward. With our own AdvocateHub, we now have a way to pin point who are most vocal users are and give them opportunities to speak or share on our behalf in a...
Updated as of 1/25/2024: While the platform is the same and the "What I like best" comments are still valid, at this point, you also have to consider Customer Support, which used to include a CSM whom you would meet with at least once a month. This is now a...
We created an online Tribe group and it quickly became a community. Our customers and employees are able to connect easily and it has made our organization stronger because of it. Many of our community members are not on Facebook or other social media and...
We've only had Influitive for a few months but we are already excited about the potential going forward. With our own AdvocateHub, we now have a way to pin point who are most vocal users are and give them opportunities to speak or share on our behalf in a...
Not having an app or further developing functionality. The instant message feature is useless. The slow response time for customer service requests is painful.
Updated as of 1/25/2024: While the platform is the same and the "What I like best" comments are still valid, at this point, you also have to consider Customer Support, which used to include a CSM whom you would meet with at least once a month. This is now a...