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Compare Backlog and Jira 
At a Glance
Market Segments
Mid-Market (48.6% of reviews)
Mid-Market (42.8% of reviews)
Entry-Level Pricing
Free Per Month
Free 10 Users Per Month
Backlog
Star Rating
(371)4.6 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansJira
Star Rating
(6,452)4.3 out of 5
Market Segments
Mid-Market (42.8% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Backlog excels in Ease of Use with a score of 9.2 compared to Jira's 8.0. Reviewers mention that Backlog's intuitive interface and streamlined navigation make it easier for teams to adopt and utilize effectively.
- Reviewers mention that Backlog outperforms Jira in Ease of Setup, scoring 9.4 against Jira's 7.6. Users say that Backlog's straightforward onboarding process allows teams to get started quickly without extensive configuration.
- Users on G2 highlight Backlog's superior Quality of Support, with a score of 9.0 compared to Jira's 8.2. Reviewers mention that Backlog's customer service is responsive and helpful, making it easier to resolve issues promptly.
- Reviewers say that Backlog shines in Task Prioritization, scoring 9.1 versus Jira's 8.7. Users report that Backlog's prioritization features, such as customizable task boards, help teams focus on what matters most.
- G2 users note that Backlog's Recurring Tasks feature, scoring 8.8, is more user-friendly than Jira's 8.7. Reviewers mention that setting up recurring tasks in Backlog is straightforward, enhancing productivity for teams with repetitive workflows.
- Users report that Backlog's Dashboards score 8.8, outperforming Jira's 8.6. Reviewers mention that Backlog's customizable dashboards provide better visibility into project progress, making it easier for teams to track their performance at a glance.
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Pricing
Entry-Level Pricing
Backlog
Free
Free
Per Month
For small projects
Up to 10 users
- 10 users
- 1 project
- 100 MB storage
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
Backlog
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
9.1
289
8.8
5,349
Ease of Use
9.3
291
8.0
5,385
Ease of Setup
9.4
193
7.7
1,648
Ease of Admin
8.8
72
7.5
1,342
Quality of Support
9.1
249
8.3
4,091
Has the product been a good partner in doing business?
8.8
66
8.5
1,206
Product Direction (% positive)
9.2
282
8.3
5,179
Features by Category
Tasks
9.3
112
9.0
205
9.0
111
8.7
203
9.1
108
8.8
205
8.9
105
8.6
204
8.6
107
8.5
197
8.7
106
8.1
195
8.9
107
8.4
201
8.8
104
8.4
153
Projects
8.8
103
8.8
198
8.7
104
8.6
193
8.8
104
8.0
181
8.8
103
8.3
189
8.9
104
8.5
193
8.6
103
7.8
137
9.0
103
9.1
146
8.6
102
8.3
183
8.6
102
8.1
138
8.7
103
8.0
144
8.6
101
8.5
183
Resource Management
8.8
101
8.3
184
8.8
101
8.3
186
8.9
100
8.3
185
Project Monitoring
8.9
101
8.3
175
8.7
102
8.3
183
8.9
102
8.7
188
Generative AI
8.2
53
7.2
128
8.2
53
7.2
130
Agentic AI - Project Management
Not enough data
7.1
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.2
13
Bug Reporting
8.9
140
8.8
1521
8.9
139
8.7
1481
9.1
149
8.8
1555
Bug Monitoring
Feature Not Available
8.6
1468
9.1
151
8.9
1565
9.1
144
8.8
1456
Agentic AI - Bug Tracking
Not enough data
6.5
16
Not enough data
6.9
16
Not enough data
6.6
17
Task Creation
9.2
81
Not enough data
9.1
81
Not enough data
9.1
81
Not enough data
9.2
80
Not enough data
Task Management
9.2
81
Not enough data
9.1
81
Not enough data
8.9
81
Not enough data
9.0
80
Not enough data
Generative AI
8.3
35
Not enough data
8.5
35
Not enough data
Automation
8.7
42
Not enough data
8.8
43
Not enough data
9.1
43
Not enough data
Administration
9.3
43
Not enough data
9.1
43
Not enough data
9.6
43
Not enough data
Project management
9.4
44
Not enough data
9.0
42
Not enough data
9.1
43
Not enough data
9.3
43
Not enough data
9.1
43
Not enough data
9.0
43
Not enough data
9.6
43
Not enough data
Workload
9.3
44
Not enough data
9.4
44
Not enough data
9.1
44
Not enough data
9.2
43
Not enough data
Communication & Collaboration
9.3
43
Not enough data
9.2
42
Not enough data
9.3
42
Not enough data
Cost Management
9.0
42
Not enough data
9.2
42
Not enough data
9.2
42
Not enough data
Integration
8.9
42
Not enough data
9.0
42
Not enough data
9.1
41
Not enough data
Generative AI
8.5
21
Not enough data
8.7
21
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.1
65
Not enough data
8.4
67
Not enough data
8.1
65
Not enough data
8.6
64
Not enough data
8.4
63
Not enough data
Content & Documents
8.4
66
Not enough data
8.6
70
Not enough data
8.4
70
Not enough data
8.4
67
Not enough data
Controls
8.5
67
Not enough data
8.4
64
Not enough data
8.7
68
Not enough data
8.4
62
Not enough data
8.3
62
Not enough data
Project Management
9.2
72
Not enough data
9.0
68
Not enough data
9.0
68
Not enough data
8.6
64
Not enough data
Remote Collaboration
8.7
66
Not enough data
8.9
66
Not enough data
8.7
64
Not enough data
7.9
62
Not enough data
Generative AI
6.7
30
Not enough data
6.7
30
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.4
2337
Not enough data
8.2
2202
Not enough data
8.1
2115
Planning
Not enough data
8.6
2801
Not enough data
8.7
2877
Not enough data
8.8
2615
Not enough data
8.6
2720
Not enough data
8.3
2339
Workflow Management
Not enough data
8.6
2668
Not enough data
8.8
2919
Not enough data
7.8
1948
Not enough data
8.4
2179
Categories
Categories
Shared Categories
Backlog and Jira are categorized as Bug Tracking and Project Management
Unique Categories
Backlog is categorized as Project Collaboration, Version Control Hosting, Task Management, and Work Management
Jira is categorized as Product Management
Reviews
Reviewers' Company Size
Backlog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
44.3%
Computer Software
19.9%
Hospital & Health Care
2.4%
Marketing and Advertising
2.1%
Retail
1.5%
Other
29.7%
Computer Software
23.8%
Information Technology and Services
23.5%
Internet
4.5%
Financial Services
4.4%
Marketing and Advertising
4.2%
Other
39.5%
Most Helpful Reviews
Backlog
Most Helpful Favorable Review
Keshav S.
Verified User in Computer Software
It is an excellent project management software with a user-friendly interface and effortless usability.
Most Helpful Critical Review
antony f.
Verified User in Computer Networking
I believe that its interface is not as dynamic and attractive as I would like, but in spite of that I managed to manage it in a very useful and effective way.
Jira
Most Helpful Favorable Review
Daniel J.
Verified User in Computer & Network Security
We use JIRA extensively for issue management and tracking. Each team has a project and it is a great way to work amongst teams and collaborate. The tool is very versatile and great to have project leaders, watchers, stakeholders, etc. They also have...
Most Helpful Critical Review
Andrew H.
Verified User in Internet
JIRA is an overly complicated system for managing projects. The biggest problem with JIRA will make you feel like you've collected and documented all the information, yet give you a false sense of security. JIRA will get in the way of critical communication...
Keshav S.
Verified User in Computer Software
It is an excellent project management software with a user-friendly interface and effortless usability.
Daniel J.
Verified User in Computer & Network Security
We use JIRA extensively for issue management and tracking. Each team has a project and it is a great way to work amongst teams and collaborate. The tool is very versatile and great to have project leaders, watchers, stakeholders, etc. They also have...
antony f.
Verified User in Computer Networking
I believe that its interface is not as dynamic and attractive as I would like, but in spite of that I managed to manage it in a very useful and effective way.
Andrew H.
Verified User in Internet
JIRA is an overly complicated system for managing projects. The biggest problem with JIRA will make you feel like you've collected and documented all the information, yet give you a false sense of security. JIRA will get in the way of critical communication...
Discussions
When we can add more field in bug Life cycle ?
1 comment
JT
Hi Pankaj,
Thank you for your feedback! Currently, the customisation status field is not available. We will share your feedback with the Dev team and...Read more
How do I use this app with other apps like this?
1 comment
JT
Hi Akshay,
Backlog offers direct integrations - https://backlog.com/integrations/. If the apps you are looking at is not in the integration list, we...Read more
Can I attach documents like snip the screen area and click done.
1 comment
JT
Hi Yashika,
Do you mean auto attached the screenshot? In Backlog, you can drag and drop files or select files to attach them. Read more
Is Jira a good tool?
12 comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
6 comments
VC
teams plan sprints, manage backlogsRead more
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