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Compare Asterisk and FreePBX 
At a Glance
Market Segments
Mid-Market (48.0% of reviews)
Small-Business (64.3% of reviews)
Entry-Level Pricing
$0.02 per minute
No pricing available
Asterisk
Star Rating
(57)4.6 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Entry-Level Pricing
$0.02 per minute
Browse all 2 pricing plansFreePBX
Star Rating
(14)4.4 out of 5
Market Segments
Small-Business (64.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about FreePBXSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Asterisk excels in its flexibility and customization options, allowing for extensive tailoring to specific business needs, while FreePBX is praised for its user-friendly interface that simplifies setup and management.
- Reviewers mention that FreePBX offers superior automated attendants, with a perfect score of 10.0, making it easier for small businesses to manage incoming calls efficiently, whereas Asterisk, while strong, scores slightly lower at 9.1.
- G2 users highlight that Asterisk provides robust support for conference calls, scoring 9.2, which is beneficial for mid-market companies that rely on collaboration, while FreePBX's score of 8.8 indicates it may not be as strong in this area.
- Users on G2 report that FreePBX shines in its quality of support, achieving a score of 9.0, which is higher than Asterisk's 8.3, suggesting that FreePBX may offer more responsive customer service for small businesses.
- Reviewers say that Asterisk's hold music feature is well-received, scoring 9.1, but FreePBX's score of 8.8 indicates it may not provide as diverse options, which could be a consideration for businesses focused on customer experience.
- Users report that both products perform well in basic communication features, with FreePBX slightly edging out Asterisk in video calls (8.0 vs. not rated), indicating a potential advantage for users who prioritize video conferencing capabilities.
Pricing
Entry-Level Pricing
Asterisk
Metered SIP Trunking
$0.02
per minute
Works well for businesses that may need more flexibility in their communications week to week.
- No set-up fees.
- Metered inbound and outbound local and long distance.
- Allows more dynamic call volume activity.
FreePBX
No pricing availableFree Trial
Asterisk
Free Trial is available
FreePBX
No trial information availableRatings
Meets Requirements
9.0
44
9.3
7
Ease of Use
7.7
45
8.8
7
Ease of Setup
7.4
35
8.7
5
Ease of Admin
7.9
34
8.7
5
Quality of Support
8.3
37
9.0
7
Has the product been a good partner in doing business?
8.3
27
9.3
5
Product Direction (% positive)
7.9
44
8.3
7
Features by Category
Basic Communication - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
9.5
37
|
Verified
Not enough data
8.0
23
Not enough data
8.3
22
|
Verified
Not enough data
7.9
20
Not enough data
9.2
33
|
Verified
Not enough data
9.0
35
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.8
24
Not enough data
7.9
22
|
Verified
Not enough data
7.8
23
Not enough data
Advanced Features
9.1
34
|
Verified
Not enough data
9.0
31
|
Verified
Not enough data
9.1
32
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Asterisk and FreePBX share no categories
Unique Categories
Asterisk is categorized as VoIP Providers and UCaaS Platforms
FreePBX is categorized as Cloud PBX Platforms
Reviews
Reviewers' Company Size
Asterisk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FreePBX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
30.0%
Information Technology and Services
20.0%
Computer Software
6.0%
Banking
6.0%
Facilities Services
4.0%
Other
34.0%
Telecommunications
21.4%
Wholesale
7.1%
Mechanical or Industrial Engineering
7.1%
Market Research
7.1%
Information Technology and Services
7.1%
Other
50.0%
Most Helpful Reviews
Asterisk
Most Helpful Favorable Review
Verified User in Telecommunications
It is very cost effective due to its open source nature.
Most Helpful Critical Review
Verified User in Information Services
Nothing that much, as am loving and that's all
FreePBX
Most Helpful Favorable Review
Shannon H.
Verified User in Telecommunications
I love that I not only get my voicemails on my phone but by email as well.
Most Helpful Critical Review
Jacqueline E.
Verified User in Hospital & Health Care
I haven't found anything really that I dislike yet.
Verified User in Telecommunications
It is very cost effective due to its open source nature.
Shannon H.
Verified User in Telecommunications
I love that I not only get my voicemails on my phone but by email as well.
Verified User in Information Services
Nothing that much, as am loving and that's all
Jacqueline E.
Verified User in Hospital & Health Care
I haven't found anything really that I dislike yet.
Discussions
Asterisk has no discussions with answers
FreePBX has no discussions with answers
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