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- Applied Epic
- FileTrac Evolve
- Applied Epic-vs-FileTrac Evolve
Compare Applied Epic and FileTrac Evolve 
At a Glance
Market Segments
Small-Business (82.2% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
Free Trial Per Month
Applied Epic
Star Rating
(1,122)4.4 out of 5
Market Segments
Small-Business (82.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Applied EpicFileTrac Evolve
Star Rating
(12)4.3 out of 5
Market Segments
Small-Business (50.0% of reviews)
Entry-Level Pricing
Free Trial Per Month
Browse all 10 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Applied Epic excels in its Contact Management feature, scoring 8.5, which reviewers mention allows for seamless tracking of client interactions and relationships, making it a strong choice for agencies focused on customer engagement.
- Reviewers mention that FileTrac Evolve shines in Ease of Use with a score of 8.6, indicating that users find the interface intuitive and easy to navigate, which is particularly beneficial for small businesses with limited tech support.
- G2 users highlight that Applied Epic's Quality of Support is rated at 8.8, with many reviewers praising the responsiveness and helpfulness of the support team, which can be crucial for businesses that rely heavily on software for daily operations.
- Users on G2 report that FileTrac Evolve offers a more favorable Ease of Setup experience, although specific scores were not provided, indicating that new users can get started quickly without extensive training.
- Reviewers mention that Applied Epic's Claims Management feature is robust, scoring 8.0, with users appreciating the automated workflow management that streamlines the claims process, which is essential for insurance agencies.
- Users say that FileTrac Evolve's Reporting & Dashboards feature, with a score of 7.8, provides valuable insights, but some users feel it could benefit from more customization options to better meet their specific reporting needs.
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Pricing
Entry-Level Pricing
Applied Epic
No pricing availableFileTrac Evolve
Start
Free Trial
Per Month
This pricing plan is specifically tailored for organizations in the startup phase,
offering scalable solutions that integrate seamlessly with insurance claims processing technology
- 30 Day Demo System
- $25 Claim Fee
- $12.50 Auto Appraisal Fee
Free Trial
Applied Epic
No trial information availableFileTrac Evolve
No trial information availableRatings
Meets Requirements
8.6
983
9.0
7
Ease of Use
8.0
994
8.6
7
Ease of Setup
7.1
605
Not enough data
Ease of Admin
7.7
420
Not enough data
Quality of Support
8.8
945
9.0
5
Has the product been a good partner in doing business?
8.6
436
Not enough data
Product Direction (% positive)
8.6
974
8.1
6
Features by Category
Property & Casualty Insurance Agency ManagementHide 12 FeaturesShow 12 Features
8.0
520
Not enough data
Platform Administration
7.3
358
Not enough data
8.5
477
Not enough data
8.2
483
Not enough data
7.3
408
Not enough data
8.1
448
Not enough data
7.8
445
Not enough data
8.5
473
Not enough data
Platform Basics
7.9
461
Not enough data
Platform Documentation
7.7
413
Not enough data
8.1
467
Not enough data
8.9
494
Not enough data
8.2
460
Not enough data
Claims Submission - Insurance Claims Management
8.2
51
Not enough data
7.1
51
Not enough data
Claims Processing - Insurance Claims Management
7.3
52
Not enough data
8.2
51
Not enough data
7.0
50
Not enough data
Claims Tracking - Insurance Claims Management
7.8
52
Not enough data
7.0
50
Not enough data
Claims Settlement- Insurance Claims Management
6.2
49
Not enough data
6.7
49
Not enough data
6.3
49
Not enough data
Risk Management - Insurance Claims Management
6.3
49
Not enough data
6.1
49
Not enough data
Analytics and reporting - Insurance Claims Management
6.5
50
Not enough data
6.6
50
Not enough data
Administration
7.6
689
Not enough data
8.5
761
Not enough data
8.0
698
Not enough data
7.1
628
Not enough data
7.8
743
Not enough data
7.4
590
Not enough data
8.0
744
Not enough data
8.4
759
Not enough data
Insurance Documentation
8.0
708
Not enough data
8.9
791
Not enough data
8.2
730
Not enough data
7.7
633
Not enough data
Categories
Categories
Shared Categories
Applied Epic and FileTrac Evolve are categorized as Insurance Claims Management
Unique Categories
FileTrac Evolve has no unique categories
Reviews
Reviewers' Company Size
Applied Epic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FileTrac Evolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
94.4%
Accounting
2.4%
Financial Services
0.8%
Construction
0.5%
Information Technology and Services
0.2%
Other
1.6%
Insurance
41.7%
Accounting
25.0%
Higher Education
8.3%
Financial Services
8.3%
Consumer Services
8.3%
Other
8.3%
Most Helpful Reviews
Applied Epic
Most Helpful Favorable Review
Dawn T.
Verified User in Insurance
Capability and versatiity. Customer Support is very good when we need to work with them. Normally, they are able to resolve the problem on the first phone call.
Most Helpful Critical Review
Caden M.
Verified User in Insurance
Many of the users giving good reviews have limited tech experience and don't know how much better it could be. The system is clunky. Ever simple task has 3-5 supporting tasks that go with it. There is no such thing as a 1 - 3 click piece to this system. We...
FileTrac Evolve
Most Helpful Favorable Review
Verified User in Alternative Medicine
The system is easy to use once you know what you are doing. It took me a few weeks to gain an understanding, and I feel that it makes my job easier. I do believe that the interface is user-friendly, and it has the user's time in mind.
Most Helpful Critical Review
Verified User in Consumer Services
One thing that I dislike is that it is slow and the program lags
Dawn T.
Verified User in Insurance
Capability and versatiity. Customer Support is very good when we need to work with them. Normally, they are able to resolve the problem on the first phone call.
Verified User in Alternative Medicine
The system is easy to use once you know what you are doing. It took me a few weeks to gain an understanding, and I feel that it makes my job easier. I do believe that the interface is user-friendly, and it has the user's time in mind.
Caden M.
Verified User in Insurance
Many of the users giving good reviews have limited tech experience and don't know how much better it could be. The system is clunky. Ever simple task has 3-5 supporting tasks that go with it. There is no such thing as a 1 - 3 click piece to this system. We...
Verified User in Consumer Services
One thing that I dislike is that it is slow and the program lags
Alternatives
Discussions
Accounting - Does your agency reconcile direct bill commission statements?
4 comments
MP
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Is there a way to add taxes and fees so that it carries over into the invoicing section?
3 comments
LM
Taxes and fees are processed as transactions to a policy. You can add custom transactions in Configure>Accounting>Transaction Codes.Read more
What is the best way to implement Best Practices for reports on renewal and new business retention?
2 comments
TB
If you forward to me your email address I can send to you the Criteria that I use for both.Read more
FileTrac Evolve has no discussions with answers
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