Capability and versatiity. Customer Support is very good when we need to work with them. Normally, they are able to resolve the problem on the first phone call.
Many of the users giving good reviews have limited tech experience and don't know how much better it could be. The system is clunky. Ever simple task has 3-5 supporting tasks that go with it. There is no such thing as a 1 - 3 click piece to this system. We...
I love how easy it is to document and organize our files. Also, the team is very attentive to feedback, and they are always making the site better!
The terminology used is inaccurate. The flow of the GL and CP pages is average. The lack of email out functions is an issue. The Brokerage Manager is half-built. The lack of an efficient Renewal Process is absurd.
Capability and versatiity. Customer Support is very good when we need to work with them. Normally, they are able to resolve the problem on the first phone call.
I love how easy it is to document and organize our files. Also, the team is very attentive to feedback, and they are always making the site better!
Many of the users giving good reviews have limited tech experience and don't know how much better it could be. The system is clunky. Ever simple task has 3-5 supporting tasks that go with it. There is no such thing as a 1 - 3 click piece to this system. We...
The terminology used is inaccurate. The flow of the GL and CP pages is average. The lack of email out functions is an issue. The Brokerage Manager is half-built. The lack of an efficient Renewal Process is absurd.