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Compare Applied CSR24 and Indio

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At a Glance
Applied CSR24
Applied CSR24
Star Rating
(22)4.2 out of 5
Market Segments
Small-Business (77.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Applied CSR24
Indio
Indio
Star Rating
(131)4.6 out of 5
Market Segments
Small-Business (51.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Indio
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Applied CSR24 excels in its "Quality of Support," with a score of 9.3, indicating that users find the support team responsive and helpful, while Indio, with a score of 9.1, is still strong but slightly less praised in this area.
  • Reviewers mention that Applied CSR24 has a higher "Meets Requirements" score of 9.7 compared to Indio's 8.8, suggesting that users feel Applied CSR24 better aligns with their specific needs and expectations.
  • G2 users highlight that Indio shines in "Ease of Use," scoring 8.9, which indicates a more intuitive interface compared to Applied CSR24's score of 8.1, making it easier for new users to navigate and utilize effectively.
  • Users on G2 report that the "Ease of Setup" for Indio is notably better, with a score of 8.5, while Applied CSR24 lags behind at 7.4, suggesting that users find Indio quicker to implement and get started with.
  • Reviewers say that both products have a strong "Ease of Admin" score of 9.0, indicating that users find administrative tasks manageable in both software, but Applied CSR24's consistent performance in this area is worth noting.
  • Users report that while both products have positive "Product Direction" scores, Applied CSR24 stands out with a perfect score of 10.0, indicating that users feel very confident about the future development and enhancements of the product compared to Indio's score of 9.1.
Pricing
Entry-Level Pricing
Applied CSR24
No pricing available
Indio
No pricing available
Free Trial
Applied CSR24
No trial information available
Indio
No trial information available
Ratings
Meets Requirements
9.7
12
8.8
87
Ease of Use
7.9
14
8.9
89
Ease of Setup
7.1
8
8.5
48
Ease of Admin
9.0
5
9.0
47
Quality of Support
9.3
12
9.1
83
Has the product been a good partner in doing business?
8.9
6
9.5
47
Product Direction (% positive)
10.0
12
9.1
87
Categories
Categories
Shared Categories
Applied CSR24
Applied CSR24
Indio
Indio
Applied CSR24 and Indio are categorized as Other Insurance
Unique Categories
Applied CSR24
Applied CSR24 has no unique categories
Indio
Indio has no unique categories
Reviews
Reviewers' Company Size
Applied CSR24
Applied CSR24
Small-Business(50 or fewer emp.)
77.8%
Mid-Market(51-1000 emp.)
22.2%
Enterprise(> 1000 emp.)
0%
Indio
Indio
Small-Business(50 or fewer emp.)
51.6%
Mid-Market(51-1000 emp.)
46.0%
Enterprise(> 1000 emp.)
2.4%
Reviewers' Industry
Applied CSR24
Applied CSR24
Insurance
100.0%
Other
0.0%
Indio
Indio
Insurance
92.9%
Transportation/Trucking/Railroad
0.8%
Non-Profit Organization Management
0.8%
Human Resources
0.8%
Facilities Services
0.8%
Other
4.0%
Most Helpful Reviews
Applied CSR24
Applied CSR24
Most Helpful Favorable Review
Verified User
G
Verified User in Insurance

Very easy to navigate and find items quickly/easily.

Most Helpful Critical Review
Verified User in Insurance
GI
Verified User in Insurance

Somewhat outdated capabilities and does not offer much more than a customer tickler. Without the ability to have alerts and updates that might lead to new revenues this software misses the mark. It would be great if there was an inter-system notice that...

Indio
Indio
Most Helpful Favorable Review
Verified User
G
Verified User in Insurance

Indio has been a GAME CHANGER for our agency! The tool makes it easy for our clients and out team! Looking forward to continued innovation!

Most Helpful Critical Review
Verified User
G
Verified User in Insurance

The questions being out of order compared to the actual application. The one time password without having an option to create an account for our insureds: we have recently started using Indio, so we have not sent anything to our insured, but since this is...

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Applied CSR24
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Indio
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Discussions
Applied CSR24
Applied CSR24 Discussions
Monty the Mongoose crying
Applied CSR24 has no discussions with answers
Indio
Indio Discussions
Is there a way to require specific information?
1 comment
Leslie C.
LC
Yes, you can mark/indicate that a specific question is required and the client will not be able to advance to another page if any required items are left...Read more
Input the information form indio into Epic?
1 comment
PA
Hey Terrell, My organization uses Epic as well. The great thing about Indio is that it can pull information from the profile in Epic. One downfall is...Read more
How close are you to integrate with Agency Revolution or Hawksoft?
1 comment
Earl B.
EB
I have asked the same question from our rep and was told it is not on the drawing board at this time. I would imagine it is a lot further down the road. Read more