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Compare AnyDesk and Citrix Gateway 
At a Glance
Market Segments
Mid-Market (41.5% of reviews)
Enterprise (56.9% of reviews)
Entry-Level Pricing
$22.90
No pricing available
AnyDesk
Star Rating
(1,036)4.5 out of 5
Market Segments
Mid-Market (41.5% of reviews)
Entry-Level Pricing
$22.90
Browse all 4 pricing plansCitrix Gateway
Star Rating
(71)4.0 out of 5
Market Segments
Enterprise (56.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Citrix GatewaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AnyDesk excels in Ease of Use with a score of 9.3, making it a preferred choice for teams needing quick onboarding. In contrast, Citrix Gateway has a lower score of 8.4, indicating a steeper learning curve for new users.
- Reviewers mention that AnyDesk's Session Recording feature is highly rated at 9.0, allowing for effective monitoring and training. Citrix Gateway, however, falls short with a score of 7.9, which may limit its utility for organizations that prioritize session oversight.
- G2 users highlight AnyDesk's superior Multi-Monitor Support with a score of 8.9, which is crucial for users who work with multiple screens. Citrix Gateway, on the other hand, has a lower score of 8.0, suggesting it may not cater as effectively to multi-monitor setups.
- Users on G2 report that AnyDesk's File Sharing capabilities are robust, scoring 9.0, which facilitates seamless collaboration. In contrast, Citrix Gateway's file sharing feature is rated at 7.9, indicating potential limitations in file transfer efficiency.
- Reviewers mention that AnyDesk's Remote Device Control feature is rated highly at 9.2, providing users with effective management of remote devices. Citrix Gateway, with a score of 8.4, may not offer the same level of control, which could be a drawback for IT teams.
- Users say that AnyDesk's Quality of Support is rated at 8.8, reflecting positive experiences with customer service. In contrast, Citrix Gateway's support is rated lower at 7.4, which may lead to frustrations for users needing timely assistance.
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Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
Citrix Gateway
No pricing availableFree Trial
AnyDesk
Free Trial is available
Citrix Gateway
No trial information availableRatings
Meets Requirements
9.2
863
8.6
50
Ease of Use
9.3
874
8.4
51
Ease of Setup
9.3
161
7.4
13
Ease of Admin
9.0
134
6.9
8
Quality of Support
8.8
768
7.4
41
Has the product been a good partner in doing business?
8.7
121
8.3
7
Product Direction (% positive)
9.2
834
5.6
50
Features by Category
Authentication Options
Not enough data
8.6
16
Not enough data
9.0
15
Not enough data
8.2
15
Not enough data
8.5
13
Not enough data
7.7
11
Not enough data
7.7
10
Access Control Types
Not enough data
8.7
13
Not enough data
9.0
14
Not enough data
8.2
14
Not enough data
8.6
12
Not enough data
6.8
10
Administration
Not enough data
8.2
13
Not enough data
8.8
13
Not enough data
8.6
13
Not enough data
8.2
14
Not enough data
7.7
13
Platform
Not enough data
7.7
11
Not enough data
8.2
13
Not enough data
7.4
13
Not enough data
7.8
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Data
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.7
10
Network
Not enough data
9.2
10
Not enough data
9.1
9
Not enough data
8.5
9
Logistics
Not enough data
9.1
9
Not enough data
9.0
8
Not enough data
8.3
6
Administration
9.4
305
Not enough data
9.0
304
Not enough data
9.0
272
Not enough data
8.8
278
Not enough data
8.8
264
Not enough data
8.9
255
Not enough data
Maintenance
8.9
263
Not enough data
8.8
242
Not enough data
Communication
8.9
275
Not enough data
8.5
216
Not enough data
8.5
223
Not enough data
8.8
244
Not enough data
Security
8.9
262
Not enough data
8.9
253
Not enough data
Device Support
8.9
268
Not enough data
9.0
271
Not enough data
9.0
270
Not enough data
Performance
8.9
259
Not enough data
Administration
9.1
676
8.4
31
8.8
602
8.5
31
Feature Not Available
7.8
28
8.8
629
7.9
25
8.9
639
8.0
25
8.8
658
8.0
27
9.0
690
7.9
31
Platform
9.0
656
8.2
32
8.8
651
6.5
24
Feature Not Available
8.3
32
9.2
695
8.4
30
Security
Feature Not Available
8.0
27
Feature Not Available
8.3
28
Feature Not Available
7.9
26
Categories
Categories
Shared Categories
AnyDesk and Citrix Gateway are categorized as Remote Desktop
Unique Categories
AnyDesk is categorized as Remote Support
Citrix Gateway is categorized as Network Access Control (NAC) and Single Sign-On (SSO)
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Citrix Gateway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Computer Software
13.3%
Computer & Network Security
4.3%
Marketing and Advertising
3.5%
Telecommunications
3.0%
Other
53.8%
Information Technology and Services
16.9%
Hospital & Health Care
9.2%
Consumer Services
7.7%
Telecommunications
4.6%
Management Consulting
4.6%
Other
56.9%
Most Helpful Reviews
AnyDesk
Most Helpful Favorable Review
Amit S.
Verified User in Information Technology and Services
its a screen sharing and taking control option to operate and handle issues with the other recipient sharing the screen with you even if you are using a mobile or laptop, computer.
Most Helpful Critical Review
Chris K.
Verified User in Information Technology and Services
Biggest "con" has been in dealing with the company. I used a paid version of the software for a year. I enjoyed it, but when it came time for my renewal I figured I would see what else was out there - always with the plan to come back to AnyDesk if I...
Citrix Gateway
Most Helpful Favorable Review
Verified User in Higher Education
can access patient info from home or away
Most Helpful Critical Review
Sushmita G.
Verified User in Accounting
1. It automatically logs out after a specific time, so you need to log in multiple times. 2. It should work faster, and connectivity should be better. 3. Cannot reset the password; requires support requests.
Amit S.
Verified User in Information Technology and Services
its a screen sharing and taking control option to operate and handle issues with the other recipient sharing the screen with you even if you are using a mobile or laptop, computer.
Verified User in Higher Education
can access patient info from home or away
Chris K.
Verified User in Information Technology and Services
Biggest "con" has been in dealing with the company. I used a paid version of the software for a year. I enjoyed it, but when it came time for my renewal I figured I would see what else was out there - always with the plan to come back to AnyDesk if I...
Sushmita G.
Verified User in Accounting
1. It automatically logs out after a specific time, so you need to log in multiple times. 2. It should work faster, and connectivity should be better. 3. Cannot reset the password; requires support requests.
Alternatives
Discussions
Is Anydesk better than Team Viewer?
5 comments
TF
AnyDesk has TCP-Tunneling. TeamViewer no.
Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
Is AnyDesk really free?
4 comments
MM
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
Is Citrix gateway a VPN?
1 comment
DS
It's more than vpn it provides contextual sso without vpnRead more
Citrix Gateway has no more discussions with answers
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