Introducing G2.ai, the future of software buying.Try now
Compare Adobe RoboHelp and MadCap Flare 
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (52.1% of reviews)
Entry-Level Pricing
No pricing available
$2,333.00 Per Year
Adobe RoboHelp
Star Rating
(38)4.0 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Adobe RoboHelpMadCap Flare
Star Rating
(430)4.4 out of 5
Market Segments
Mid-Market (52.1% of reviews)
Entry-Level Pricing
$2,333.00 Per Year
Free Trial is available
Learn more about MadCap FlareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Adobe RoboHelp excels in content authoring with a high score of 9.3, particularly praising its Rich Text Editor for its user-friendly interface and robust features, making it easier to create and manage documentation.
- Reviewers mention that MadCap Flare shines in the area of quality of support, achieving a score of 8.5, with many users highlighting the responsiveness and helpfulness of the support team, which enhances the overall user experience.
- G2 users indicate that Adobe RoboHelp has a more straightforward setup process, scoring 7.1 compared to MadCap Flare's 7.9, suggesting that new users may find RoboHelp easier to get started with.
- Users on G2 report that MadCap Flare offers superior collaboration features, particularly in multi-user collaboration, where it scored 7.9, allowing teams to work together more effectively on projects.
- Reviewers say that MadCap Flare provides better enterprise scalability with a score of 8.7, making it a preferred choice for larger organizations that require robust solutions to manage extensive documentation.
- Users report that Adobe RoboHelp's content scheduling feature, scoring 8.6, is particularly beneficial for teams needing to manage deadlines and publication timelines efficiently, which is a critical aspect of documentation management.
Featured Products
Sponsored
Kontent.ai
(148)
Web Content Management
Visit Website
Pricing
Entry-Level Pricing
Adobe RoboHelp
No pricing availableMadCap Flare
Subscription
$2,333.00
Per Year
Includes Maintenance and Support
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training
Free Trial
Adobe RoboHelp
No trial information availableMadCap Flare
Free Trial is available
Ratings
Meets Requirements
8.1
30
8.7
358
Ease of Use
8.0
29
7.4
358
Ease of Setup
7.1
19
7.9
261
Ease of Admin
7.5
19
8.0
252
Quality of Support
7.4
28
8.5
335
Has the product been a good partner in doing business?
7.1
18
8.9
253
Product Direction (% positive)
5.9
31
7.7
333
Features by Category
Content
Not enough data
9.3
54
Not enough data
9.3
50
Not enough data
8.9
45
Not enough data
8.6
25
Not enough data
8.5
24
Not enough data
8.6
20
Not enough data
8.3
35
Not enough data
8.1
49
Not enough data
8.9
49
Design
Not enough data
7.8
49
Not enough data
7.8
28
Not enough data
7.9
41
Not enough data
8.5
48
Platform
Not enough data
8.3
43
Not enough data
8.3
26
Not enough data
8.6
45
Not enough data
8.5
32
Not enough data
8.7
33
Not enough data
8.5
25
Not enough data
7.9
26
Not enough data
7.7
22
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
7.5
87
Not enough data
8.0
86
Not enough data
7.8
72
Collaboration
Not enough data
7.9
74
Not enough data
7.2
60
File Types
Not enough data
8.8
96
Not enough data
7.5
90
Not enough data
9.2
86
Edit & Revise
Not enough data
8.5
76
Not enough data
8.1
58
Not enough data
8.7
95
Integrate & Embed
Not enough data
6.7
30
Not enough data
8.8
56
Not enough data
8.3
43
Operating System
Not enough data
8.8
100
Not enough data
4.4
16
Not enough data
4.0
12
Generative AI
Not enough data
6.1
6
Not enough data
5.6
6
Not enough data
5.6
6
Not enough data
5.8
6
Not enough data
5.8
6
Agentic AI - Document Creation
Not enough data
Not enough data
Categories
Categories
Shared Categories
Adobe RoboHelp and MadCap Flare are categorized as Help Authoring Tool (HAT)
Unique Categories
Adobe RoboHelp has no unique categories
MadCap Flare is categorized as Document Creation and Web Content Management
Reviews
Reviewers' Company Size
Adobe RoboHelp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MadCap Flare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.6%
Computer Software
16.7%
Writing and Editing
11.1%
Banking
8.3%
Telecommunications
5.6%
Other
27.8%
Computer Software
38.1%
Information Technology and Services
15.5%
Writing and Editing
3.6%
Financial Services
2.6%
Computer & Network Security
2.4%
Other
37.9%
Most Helpful Reviews
Adobe RoboHelp
Most Helpful Favorable Review
Verified User in Banking
the possibilities to search and insert links throughout the project
Most Helpful Critical Review
Verified User in Information Technology and Services
It's meant for small and medium-scale documentation needs and is hard to export to other HAT formats. Moreover, it's a native app and not so good for scalability and migration.
MadCap Flare
Most Helpful Favorable Review
Verified User in E-Learning
Flare offers a great suite of tools, but what I find to be the most valuable is the ability to produce multiple outputs using the same content. The department that I work in uses Flare primarily to handle our paper-based manuals, but the ability to leverage...
Most Helpful Critical Review
Verified User in Telecommunications
not entirely intuitive, but not bad. learning curve seems reasonable
Verified User in Banking
the possibilities to search and insert links throughout the project
Verified User in E-Learning
Flare offers a great suite of tools, but what I find to be the most valuable is the ability to produce multiple outputs using the same content. The department that I work in uses Flare primarily to handle our paper-based manuals, but the ability to leverage...
Verified User in Information Technology and Services
It's meant for small and medium-scale documentation needs and is hard to export to other HAT formats. Moreover, it's a native app and not so good for scalability and migration.
Verified User in Telecommunications
not entirely intuitive, but not bad. learning curve seems reasonable
Discussions
What is Adobe RoboHelp used for?
1 comment
CK
Adobe RoboHelp is used for publishing documents, such as Desk Level Procedures or Job Aids, Reference Guides, etc., in an on-line format. We love the...Read more
Adobe RoboHelp has no more discussions with answers
How long does it take to learn how to use MadCap Flare?
1 comment
MM
For the very basic features like moving around the interface, adding topics, and creating targets (i.e., output), you can be productive within a couple of...Read more
What does the output from Flare look like? Are there any examples I can see?
1 comment
JC
There are tons of examples, and, if I showed anything in particular, it wouldn't give it justice. That said, they have lots and lots of examples on their...Read more
If our team uses Flare, what can we expect in terms of the return on investment?
1 comment
EW
In the early 1990's I was using 3 programs to manage just the learning content of a U.S. Navy training department . Over the last 30 years I have seen...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
