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Compare Adobe RoboHelp and Help & Manual

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At a Glance
Adobe RoboHelp
Adobe RoboHelp
Star Rating
(38)4.0 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Adobe RoboHelp
Help & Manual
Help & Manual
Star Rating
(22)4.8 out of 5
Market Segments
Small-Business (85.0% of reviews)
Information
Entry-Level Pricing
$1099
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Adobe RoboHelp has a steeper learning curve, with an Ease of Use score of 8.0, while Help & Manual shines with a score of 8.7, making it more accessible for new users.
  • Reviewers mention that Help & Manual excels in Ease of Setup, scoring 9.1 compared to Adobe RoboHelp's 7.1, indicating that users find it quicker and easier to get started with Help & Manual.
  • G2 users highlight the superior Quality of Support for Help & Manual, which scored 9.5, while Adobe RoboHelp only received a score of 7.4, suggesting that users feel more supported with Help & Manual.
  • Users on G2 report that Help & Manual has a more favorable Product Direction score of 9.4, compared to Adobe RoboHelp's 5.9, indicating a stronger confidence in the future development of Help & Manual.
  • Reviewers say that Adobe RoboHelp is particularly strong in its integration capabilities with other Adobe products, which is a significant advantage for users already within the Adobe ecosystem.
  • Users mention that Help & Manual's user-friendly interface and robust documentation features make it a preferred choice for small businesses, while Adobe RoboHelp is often favored by mid-market companies looking for advanced features.
Pricing
Entry-Level Pricing
Adobe RoboHelp
No pricing available
Help & Manual
Server Edition
$1099
Browse all 3 pricing plans
Free Trial
Adobe RoboHelp
No trial information available
Help & Manual
No trial information available
Ratings
Meets Requirements
8.1
30
9.4
20
Ease of Use
8.0
29
8.7
20
Ease of Setup
7.1
19
9.1
11
Ease of Admin
7.5
19
9.5
11
Quality of Support
7.4
28
9.5
18
Has the product been a good partner in doing business?
7.1
18
9.8
9
Product Direction (% positive)
5.9
31
9.4
20
Categories
Categories
Shared Categories
Adobe RoboHelp
Adobe RoboHelp
Help & Manual
Help & Manual
Adobe RoboHelp and Help & Manual are categorized as Help Authoring Tool (HAT)
Unique Categories
Adobe RoboHelp
Adobe RoboHelp has no unique categories
Help & Manual
Help & Manual has no unique categories
Reviews
Reviewers' Company Size
Adobe RoboHelp
Adobe RoboHelp
Small-Business(50 or fewer emp.)
19.4%
Mid-Market(51-1000 emp.)
50.0%
Enterprise(> 1000 emp.)
30.6%
Help & Manual
Help & Manual
Small-Business(50 or fewer emp.)
85.0%
Mid-Market(51-1000 emp.)
5.0%
Enterprise(> 1000 emp.)
10.0%
Reviewers' Industry
Adobe RoboHelp
Adobe RoboHelp
Information Technology and Services
30.6%
Computer Software
16.7%
Writing and Editing
11.1%
Banking
8.3%
Telecommunications
5.6%
Other
27.8%
Help & Manual
Help & Manual
Computer Software
50.0%
Information Technology and Services
10.0%
Education Management
10.0%
Telecommunications
5.0%
Mechanical or Industrial Engineering
5.0%
Other
20.0%
Most Helpful Reviews
Adobe RoboHelp
Adobe RoboHelp
Most Helpful Favorable Review
Nancy C.
NC
Nancy C.
Verified User in Computer Software

Dynamic Filtering is my favorite feature of RoboHelp (2015 Release), saving many hours and effort of authoring time, as well as providing a great experience for the user. Dynamic filters allow users to narrow down the topics to be displayed in the Table of...

Most Helpful Critical Review
Verified User
G
Verified User in Hospital & Health Care

The learning curve is incredibly steep. There is not much that is intuitive.

Help & Manual
Help & Manual
Most Helpful Favorable Review
Alberto S.
AS
Alberto S.
Verified User in Computer Software

People creating documentation must have a right balance between knowing all details and nuances about the product being documented and being able to create good-looking and consistent documentation. Help&Manual allows to have someone from our dev team...

Most Helpful Critical Review
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Adobe RoboHelp
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Help & Manual
Help & Manual Alternatives
MadCap Flare
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Discussions
Adobe RoboHelp
Adobe RoboHelp Discussions
What is Adobe RoboHelp used for?
1 comment
CK
Adobe RoboHelp is used for publishing documents, such as Desk Level Procedures or Job Aids, Reference Guides, etc., in an on-line format. We love the...Read more
Monty the Mongoose crying
Adobe RoboHelp has no more discussions with answers
Help & Manual
Help & Manual Discussions
Grow your website
1 comment
Muhammad A.
MA
Certainly! Please provide the text you would like translated.Read more
Monty the Mongoose crying
Help & Manual has no more discussions with answers