Compare Act! and GoldMine 
- Users report that Act! excels in Email Marketing, particularly in Manage Email Deliverability with a score of 8.2, while GoldMine falls short with a score of 6.8. Reviewers mention that Act! provides more robust tools for ensuring emails reach their intended recipients.
- Reviewers mention that Act! offers superior Sales Force Automation features, especially in Contact & Account Management with a score of 8.4 compared to GoldMine's 8.2. Users say that Act! provides a more intuitive interface for managing customer relationships.
- G2 users highlight Act!'s strength in Lead Management, particularly in Data Quality Management with a score of 8.2, while GoldMine's score is lower at 7.2. Users report that Act! helps maintain cleaner and more accurate lead data.
- Users on G2 indicate that Act! has a better Customer Support experience, especially in Knowledge Base with a score of 7.6, compared to GoldMine's 7.1. Reviewers mention that Act! provides more comprehensive resources for troubleshooting and learning.
- Reviewers say that Act! shines in Reporting & Analytics, particularly in Basic Reporting with a score of 8.1, while GoldMine's score is 7.0. Users report that Act! offers more customizable and insightful reporting options.
- Users report that Act! has a more favorable Ease of Use rating at 7.9 compared to GoldMine's 7.5. Reviewers mention that Act!'s user interface is more straightforward, making it easier for new users to adapt quickly.
- Full-featured CRM & Mobile App
- Email Marketing (includes 2,500 sends/mo)
- Office 365 & Gmail Integration
- Bundles include one year of technical support and software updates.
Integrated Email Marketing: For a small business, you can have a strong method to handle email marketing in an integrated non-disparate solution. Tailoring: There are no limits on what data you can store in the system and the ease of making changes can be...
Having to buy a new version every year puts a bad taste in one's mouth - in particular as XP comes to the end of its life and older office applications need to be replaced, it neccessitates a lot of cascading budget issues, and ACT's price, while reasonable...
Goldmine is a robust product that allows us to track everything that happens with our clients in the history file. The ability to see all emails between us and the client, has been extremely useful in ensuring that we both have the correct...
Now that I've been exposed to many other CRM platforms since using GoldMine, I can see why I got frustrated with this system. First of all, I was not a fan of the installed format - SaaS/cloud-based CRMs are much more convenient and require less support for...
Integrated Email Marketing: For a small business, you can have a strong method to handle email marketing in an integrated non-disparate solution. Tailoring: There are no limits on what data you can store in the system and the ease of making changes can be...
Goldmine is a robust product that allows us to track everything that happens with our clients in the history file. The ability to see all emails between us and the client, has been extremely useful in ensuring that we both have the correct...
Having to buy a new version every year puts a bad taste in one's mouth - in particular as XP comes to the end of its life and older office applications need to be replaced, it neccessitates a lot of cascading budget issues, and ACT's price, while reasonable...
Now that I've been exposed to many other CRM platforms since using GoldMine, I can see why I got frustrated with this system. First of all, I was not a fan of the installed format - SaaS/cloud-based CRMs are much more convenient and require less support for...
