Compare 401GO and Guideline 
- Users report that Guideline's entry-level price of $39.00 is higher compared to 401GO's $25.00, making 401GO a more budget-friendly option for small businesses looking to manage their retirement plans.
- Reviewers mention that while both platforms have high ease of use ratings, Guideline's score of 9.2 is slightly lower than 401GO's 9.4, indicating that users find 401GO's interface more intuitive and user-friendly.
- G2 users highlight that 401GO excels in quality of support with a rating of 9.6, significantly higher than Guideline's 8.5, suggesting that users may receive more responsive and helpful assistance when issues arise.
- Users on G2 report that 401GO's onboarding process for employees scores 9.4, compared to Guideline's 9.0, indicating a smoother and more effective onboarding experience for new users.
- Reviewers mention that 401GO shines in its generative AI capabilities, particularly with its AI Image-to-Text feature, which received a high score of 9.6, while Guideline's score of 7.7 indicates a notable gap in this innovative functionality.
- Users say that both platforms perform well in compliance ratings, but 401GO edges out with a score of 9.3 for tax benefits compared to Guideline's 8.9, suggesting that 401GO may offer more comprehensive support in navigating tax-related issues.
- 15-minute guided setup
- Automated administration
- Roth (post-tax) or traditional
- $6,000 employee contribution limit*****
- No employer contributions
- Exempt from IRS testing
The low cost is very important for small businesses. However, the ease of use and great customer support get top kudos!
Performance and changing allocations is clunky. I'm trying to transfer out now and it's not user friendly. I'm in this industry and am having difficulty accomplishing that task.
I really like the breakdown for each pay period stating which money came from my paycheck and which money came from the employer. Also, the statements tab is very useful. I imagine having Guideline will make it very easy come tax time in 2020 -- very glad...
The product is broken and the company is unethical in it's charging processes. I have money tied up in there that I can't get out and they won't help me. It's really bad. This company is a scam. Terrible support that doesn't know their own product and...
The low cost is very important for small businesses. However, the ease of use and great customer support get top kudos!
I really like the breakdown for each pay period stating which money came from my paycheck and which money came from the employer. Also, the statements tab is very useful. I imagine having Guideline will make it very easy come tax time in 2020 -- very glad...
Performance and changing allocations is clunky. I'm trying to transfer out now and it's not user friendly. I'm in this industry and am having difficulty accomplishing that task.
The product is broken and the company is unethical in it's charging processes. I have money tied up in there that I can't get out and they won't help me. It's really bad. This company is a scam. Terrible support that doesn't know their own product and...
