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The Top 20 Easiest To Use VoIP Providers

See the top VoIP Providers products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

TeleCMI

9.7

Overall Usability Score

9.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.7

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.3

9.8

Customer Segment Breakdown

Small Business

50%

Mid Market

45%

Enterprise

Crexendo

9.6

Overall Usability Score

9.6

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.5

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.3

9.7

Customer Segment Breakdown

Small Business

77%

Mid Market

23%

Enterprise

Ringover

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

78%

Mid Market

22%

Enterprise

OpenPhone

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.4

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.2

Customer Segment Breakdown

Small Business

92%

Mid Market

Enterprise

NUACOM

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.6

Customer Segment Breakdown

Small Business

92%

Mid Market

Dialaxy

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.6

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.3

9.5

Customer Segment Breakdown

Small Business

44%

Mid Market

54%

Enterprise

Dialpad Connect

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

58%

Mid Market

33%

Enterprise

10%

Telnyx CPaaS

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.0

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.3

9.5

Customer Segment Breakdown

Small Business

80%

Mid Market

17%

Enterprise

8x8 Work

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

9.2

Customer Segment Breakdown

Small Business

59%

Mid Market

31%

Enterprise

10%

#10

Webex Calling

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.7

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.3

9.4

Customer Segment Breakdown

Small Business

30%

Mid Market

40%

Enterprise

30%

#11

Podium

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.3

8.9

Customer Segment Breakdown

Small Business

60%

Mid Market

35%

Enterprise

#12

KrispCall

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.4

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.0

Customer Segment Breakdown

Small Business

79%

Mid Market

21%

Enterprise

#13

Nextiva

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.7

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.3

9.1

Customer Segment Breakdown

Small Business

78%

Mid Market

21%

Enterprise

#14

GoTo Connect

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.3

8.9

Customer Segment Breakdown

Small Business

71%

Mid Market

24%

Enterprise

#15

Ooma Office

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.5

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.3

9.1

Customer Segment Breakdown

Small Business

100%

#16

CloudTalk

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.3

9.0

Customer Segment Breakdown

Small Business

66%

Mid Market

30%

Enterprise

#17

Vonage Business Communications

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.2

Customer Segment Breakdown

Small Business

62%

Mid Market

31%

Enterprise

#18

Zoom Phone

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.3

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.3

8.9

Customer Segment Breakdown

Small Business

43%

Mid Market

45%

Enterprise

12%

#19

Intermedia Unite

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.0

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

79%

Mid Market

15%

Enterprise

#20

RingEX

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.5

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.3

9.0

Customer Segment Breakdown

Small Business

57%

Mid Market

36%

Enterprise