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The Top 20 Remote Monitoring & Management (RMM) Software

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The Top 20 Remote Monitoring & Management (RMM) Software
G2 Satisfaction Score
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Overall Satisfaction Score
99
Top Industries of Reviewers:
Information Technology and Services
59%
Computer & Network Security
28%
Hospital & Health Care
8%
Manufacturing
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.4
Meets Requirements
Average: 9.2
9.2
Ease of Doing Business With
Average: 9.3
9.6
Ease of Setup
Average: 9.1
9.4
Quality of Support
Average: 9.2
9.3
Ease of Admin
Average: 9.1
9.4
Overall Satisfaction Score
98
Top Industries of Reviewers:
Information Technology and Services
61%
Computer & Network Security
32%
Computer Networking
4%
Manufacturing
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.1
Meets Requirements
Average: 9.2
9.1
Ease of Doing Business With
Average: 9.3
9.1
Ease of Setup
Average: 9.1
9.0
Quality of Support
Average: 9.2
8.7
Ease of Admin
Average: 9.1
9.1
Overall Satisfaction Score
79
Top Industries of Reviewers:
Information Technology and Services
41%
Computer & Network Security
23%
Manufacturing
22%
Non-Profit Organization Management
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.6
Meets Requirements
Average: 9.2
9.5
Ease of Doing Business With
Average: 9.3
9.7
Ease of Setup
Average: 9.1
9.7
Quality of Support
Average: 9.2
9.6
Ease of Admin
Average: 9.1
9.6
Overall Satisfaction Score
77
Top Industries of Reviewers:
Information Technology and Services
62%
Computer & Network Security
26%
Consumer Services
6%
Hospital & Health Care
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.4
Meets Requirements
Average: 9.2
9.1
Ease of Doing Business With
Average: 9.3
9.3
Ease of Setup
Average: 9.1
9.3
Quality of Support
Average: 9.2
9.2
Ease of Admin
Average: 9.1
9.2
Overall Satisfaction Score
68
Top Industries of Reviewers:
Information Technology and Services
59%
Computer Networking
19%
Consumer Electronics
11%
Computer & Network Security
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.9
Meets Requirements
Average: 9.2
9.9
Ease of Doing Business With
Average: 9.3
9.5
Ease of Setup
Average: 9.1
10.0
Quality of Support
Average: 9.2
9.9
Ease of Admin
Average: 9.1
9.5
Overall Satisfaction Score
66
Top Industries of Reviewers:
Information Technology and Services
61%
Computer Software
17%
Computer & Network Security
13%
Construction
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.7
Meets Requirements
Average: 9.2
9.8
Ease of Doing Business With
Average: 9.3
9.6
Ease of Setup
Average: 9.1
9.7
Quality of Support
Average: 9.2
9.4
Ease of Admin
Average: 9.1
9.6
Overall Satisfaction Score
59
Top Industries of Reviewers:
Information Technology and Services
64%
Computer & Network Security
31%
Computer Networking
4%
Computer Hardware
2%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.0
Meets Requirements
Average: 9.2
9.1
Ease of Doing Business With
Average: 9.3
9.3
Ease of Setup
Average: 9.1
8.9
Quality of Support
Average: 9.2
8.8
Ease of Admin
Average: 9.1
9.1
Overall Satisfaction Score
59
Top Industries of Reviewers:
Information Technology and Services
71%
Computer & Network Security
20%
Computer Software
5%
Computer Networking
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.2
Meets Requirements
Average: 9.2
9.6
Ease of Doing Business With
Average: 9.3
10.0
Ease of Setup
Average: 9.1
9.4
Quality of Support
Average: 9.2
10.0
Ease of Admin
Average: 9.1
9.8
Overall Satisfaction Score
59
Top Industries of Reviewers:
Information Technology and Services
62%
Computer & Network Security
21%
Financial Services
9%
Computer Software
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.4
Meets Requirements
Average: 9.2
9.3
Ease of Doing Business With
Average: 9.3
9.8
Ease of Setup
Average: 9.1
9.3
Quality of Support
Average: 9.2
9.5
Ease of Admin
Average: 9.1
9.6
Overall Satisfaction Score
57
Top Industries of Reviewers:
Telecommunications
32%
Information Technology and Services
23%
Accounting
23%
Real Estate
23%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.6
Meets Requirements
Average: 9.2
9.6
Ease of Doing Business With
Average: 9.3
9.2
Ease of Setup
Average: 9.1
9.5
Quality of Support
Average: 9.2
9.5
Ease of Admin
Average: 9.1
9.1
Overall Satisfaction Score
57
Top Industries of Reviewers:
Information Technology and Services
50%
Computer Software
29%
Marketing and Advertising
13%
Telecommunications
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.3
Meets Requirements
Average: 9.2
9.3
Ease of Doing Business With
Average: 9.3
8.6
Ease of Setup
Average: 9.1
9.3
Quality of Support
Average: 9.2
8.9
Ease of Admin
Average: 9.1
9.0
Overall Satisfaction Score
53
Top Industries of Reviewers:
Information Technology and Services
61%
Hospital & Health Care
21%
Management Consulting
11%
Electrical/Electronic Manufacturing
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.2
Meets Requirements
Average: 9.2
9.6
Ease of Doing Business With
Average: 9.3
9.6
Ease of Setup
Average: 9.1
9.1
Quality of Support
Average: 9.2
9.6
Ease of Admin
Average: 9.1
9.2
Overall Satisfaction Score
44
Top Industries of Reviewers:
Information Technology and Services
60%
Computer & Network Security
30%
Computer Networking
6%
Education Management
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.0
Meets Requirements
Average: 9.2
8.7
Ease of Doing Business With
Average: 9.3
9.4
Ease of Setup
Average: 9.1
8.9
Quality of Support
Average: 9.2
9.5
Ease of Admin
Average: 9.1
8.9
Overall Satisfaction Score
42
Top Industries of Reviewers:
Information Technology and Services
64%
Computer & Network Security
28%
Computer Networking
6%
Information Services
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.6
Meets Requirements
Average: 9.2
8.7
Ease of Doing Business With
Average: 9.3
8.6
Ease of Setup
Average: 9.1
8.5
Quality of Support
Average: 9.2
8.6
Ease of Admin
Average: 9.1
8.6
Overall Satisfaction Score
42
Top Industries of Reviewers:
Information Technology and Services
66%
Computer & Network Security
25%
Computer Networking
7%
Financial Services
2%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.2
Meets Requirements
Average: 9.2
8.7
Ease of Doing Business With
Average: 9.3
8.9
Ease of Setup
Average: 9.1
8.1
Quality of Support
Average: 9.2
8.3
Ease of Admin
Average: 9.1
8.2
Overall Satisfaction Score
42
Top Industries of Reviewers:
Information Technology and Services
40%
Computer Software
37%
Hospital & Health Care
13%
Construction
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.7
Meets Requirements
Average: 9.2
9.2
Ease of Doing Business With
Average: 9.3
9.3
Ease of Setup
Average: 9.1
9.1
Quality of Support
Average: 9.2
9.5
Ease of Admin
Average: 9.1
8.8
Overall Satisfaction Score
41
Top Industries of Reviewers:
Primary/Secondary Education
44%
Education Management
22%
Government Administration
22%
Financial Services
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.7
Meets Requirements
Average: 9.2
8.7
Ease of Doing Business With
Average: 9.3
9.4
Ease of Setup
Average: 9.1
9.8
Quality of Support
Average: 9.2
9.4
Ease of Admin
Average: 9.1
9.8
Overall Satisfaction Score
39
Top Industries of Reviewers:
Information Technology and Services
64%
Computer & Network Security
17%
Computer Software
14%
Higher Education
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.4
Meets Requirements
Average: 9.2
9.4
Ease of Doing Business With
Average: 9.3
9.4
Ease of Setup
Average: 9.1
8.5
Quality of Support
Average: 9.2
9.3
Ease of Admin
Average: 9.1
9.0
Overall Satisfaction Score
38
Top Industries of Reviewers:
Information Technology and Services
47%
Computer & Network Security
21%
Banking
16%
Computer Software
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.1
Meets Requirements
Average: 9.2
8.9
Ease of Doing Business With
Average: 9.3
8.9
Ease of Setup
Average: 9.1
8.8
Quality of Support
Average: 9.2
8.8
Ease of Admin
Average: 9.1
8.7
Overall Satisfaction Score
35
Top Industries of Reviewers:
Information Technology and Services
72%
Computer & Network Security
19%
Computer Networking
5%
Financial Services
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.4
Meets Requirements
Average: 9.2
8.9
Ease of Doing Business With
Average: 9.3
8.6
Ease of Setup
Average: 9.1
8.4
Quality of Support
Average: 9.2
8.4
Ease of Admin
Average: 9.1
8.7