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The Top 6 Public Records Management Software

Check out this list of the top Public Records Management Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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Everlaw

Overall Satisfaction Score

Top Industries of Reviewers:

Law Practice

53%

Legal Services

29%

Government Administration

14%

Law Enforcement

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.4

9.7

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.3

9.1

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.3

9.5

JustFOIA

Overall Satisfaction Score

Top Industries of Reviewers:

Government Administration

74%

Government Relations

17%

Law Enforcement

Leisure, Travel & Tourism

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.4

9.8

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.3

9.9

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 9.3

9.9

Relativity

Overall Satisfaction Score

Top Industries of Reviewers:

Legal Services

62%

Government Administration

14%

Accounting

14%

Information Technology and Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.6

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 9.7

9.8

Ease of Setup

Average: 9.3

8.3

Quality of Support

Average: 9.4

8.4

Ease of Admin

Average: 9.3

8.2

Tyler Enterprise Records Management

Overall Satisfaction Score

Top Industries of Reviewers:

Education Management

33%

Government Administration

22%

Computer Software

22%

Information Technology and Services

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.7

Meets Requirements

Average: 9.4

8.9

Ease of Doing Business With

Average: 9.7

8.9

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.4

8.9

Ease of Admin

Average: 9.3

9.2

NewgenONE Digital Transformation Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Banking

63%

Computer Software

13%

Consumer Electronics

13%

Electrical/Electronic Manufacturing

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.4

9.5

Ease of Doing Business With

Average: 9.7

9.6

Ease of Setup

Average: 9.3

9.4

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 9.3

9.2

CivicPlus NextRequest

Overall Satisfaction Score

Top Industries of Reviewers:

Government Administration

70%

Education Management

10%

Alternative Dispute Resolution

10%

Law Enforcement

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 9.7

9.8

Ease of Setup

Average: 9.3

9.8

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 9.3

10.0