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The Top 20 Professional Services Automation Software

Check out this list of the top Professional Services Automation Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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Autotask

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

65%

Computer & Network Security

19%

Computer Software

11%

Computer Networking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.5

Meets Requirements

Average: 9.0

9.0

Ease of Doing Business With

Average: 9.5

9.1

Ease of Setup

Average: 8.7

8.0

Quality of Support

Average: 9.3

8.7

Ease of Admin

Average: 9.0

8.3

Syncro

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

61%

Computer & Network Security

31%

Computer Networking

Consulting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.0

9.0

Ease of Doing Business With

Average: 9.5

9.3

Ease of Setup

Average: 8.7

8.9

Quality of Support

Average: 9.3

8.7

Ease of Admin

Average: 9.0

9.0

Rocketlane

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

56%

Information Technology and Services

35%

Consulting

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.0

9.0

Ease of Doing Business With

Average: 9.5

9.4

Ease of Setup

Average: 8.7

8.9

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 9.0

9.2

Ruddr

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

43%

Consulting

21%

Computer Software

19%

Management Consulting

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.0

9.2

Ease of Doing Business With

Average: 9.5

9.9

Ease of Setup

Average: 8.7

9.3

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 9.0

9.4

Keka

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

54%

Computer Software

28%

Marketing and Advertising

12%

Market Research

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.0

9.1

Ease of Doing Business With

Average: 9.5

9.1

Ease of Setup

Average: 8.7

9.1

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 9.0

9.0

Certinia PS Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

46%

Computer Software

39%

Management Consulting

Financial Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.0

9.1

Ease of Doing Business With

Average: 9.5

9.0

Ease of Setup

Average: 8.7

8.3

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 9.0

8.2

Projectworks

Overall Satisfaction Score

Top Industries of Reviewers:

Civil Engineering

28%

Computer Software

28%

Architecture & Planning

22%

Information Technology and Services

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.0

9.8

Ease of Doing Business With

Average: 9.5

9.9

Ease of Setup

Average: 8.7

8.9

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 9.0

9.4

Naverisk RMM & PSA

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

62%

Computer & Network Security

23%

Accounting

Business Supplies and Equipment

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.0

9.5

Ease of Doing Business With

Average: 9.5

10.0

Ease of Setup

Average: 8.7

9.4

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 9.0

9.6

Scoro

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

46%

Information Technology and Services

30%

Construction

13%

Management Consulting

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.0

9.2

Ease of Doing Business With

Average: 9.5

9.7

Ease of Setup

Average: 8.7

9.3

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 9.0

9.5

#10

Screendragon

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

56%

Sports

21%

Information Technology and Services

15%

Management Consulting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.0

9.0

Ease of Doing Business With

Average: 9.5

10.0

Ease of Setup

Average: 8.7

9.0

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 9.0

9.5

#11

Allfred

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

60%

Accounting

15%

Computer Software

15%

Program Development

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.0

9.2

Ease of Doing Business With

Average: 9.5

9.8

Ease of Setup

Average: 8.7

9.2

Quality of Support

Average: 9.3

9.3

Ease of Admin

Average: 9.0

9.0

#12

Kytes

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

56%

Aviation & Aerospace

22%

Education Management

11%

Financial Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.7

Meets Requirements

Average: 9.0

9.1

Ease of Doing Business With

Average: 9.5

9.7

Ease of Setup

Average: 8.7

8.9

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 9.0

9.4

#13

Wrike

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

46%

Information Technology and Services

23%

Computer Software

17%

Higher Education

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.0

8.9

Ease of Doing Business With

Average: 9.5

8.7

Ease of Setup

Average: 8.7

8.0

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 9.0

8.2

#14

VOGSY

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

38%

Management Consulting

23%

Information Technology and Services

19%

Marketing and Advertising

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.0

9.3

Ease of Doing Business With

Average: 9.5

9.7

Ease of Setup

Average: 8.7

9.1

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 9.0

9.1

#15

Teamwork.com

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

42%

Marketing and Advertising

25%

Architecture & Planning

17%

Hospital & Health Care

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.0

9.1

Ease of Doing Business With

Average: 9.5

9.9

Ease of Setup

Average: 8.7

9.4

Quality of Support

Average: 9.3

9.3

Ease of Admin

Average: 9.0

9.4

#16

Avaza

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

42%

Marketing and Advertising

37%

Accounting

12%

Design

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.0

9.1

Ease of Doing Business With

Average: 9.5

9.7

Ease of Setup

Average: 8.7

8.7

Quality of Support

Average: 9.3

9.3

Ease of Admin

Average: 9.0

9.1

#17

Kantata Professional Services Automation (formerly Mavenlink+ Kimble)

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

48%

Computer Software

22%

Management Consulting

19%

Marketing and Advertising

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

7.9

Meets Requirements

Average: 9.0

8.4

Ease of Doing Business With

Average: 9.5

8.8

Ease of Setup

Average: 8.7

7.5

Quality of Support

Average: 9.3

8.5

Ease of Admin

Average: 9.0

8.0

#18

Deltek Replicon

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

46%

Computer Software

24%

Management Consulting

16%

Construction

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.0

9.1

Ease of Doing Business With

Average: 9.5

9.1

Ease of Setup

Average: 8.7

8.1

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 9.0

8.8

#19

Forecast

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

40%

Design

20%

Computer Software

20%

Marketing and Advertising

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.0

7.9

Ease of Doing Business With

Average: 9.5

9.9

Ease of Setup

Average: 8.7

8.6

Quality of Support

Average: 9.3

9.8

Ease of Admin

Average: 9.0

9.9

#20

BigTime

Overall Satisfaction Score

Top Industries of Reviewers:

Accounting

34%

Civil Engineering

28%

Architecture & Planning

21%

Information Technology and Services

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.0

8.6

Ease of Doing Business With

Average: 9.5

8.7

Ease of Setup

Average: 8.7

8.0

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 9.0

8.4