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Best Enterprise Patch Management Software

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Patch Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Patch Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Patch Management category.

In addition to qualifying for inclusion in the Patch Management Software category, to qualify for inclusion in the Enterprise Business Patch Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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20 Listings in Enterprise Patch Management Software Available

(976)4.4 out of 5
11th Easiest To Use in Patch Management software
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Entry Level Price:$0 Suitable for SMBs
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 66% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine Endpoint Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    323
    Patch Management
    260
    Features
    209
    Software Deployment
    177
    Remote Access
    164
    Cons
    Missing Features
    97
    Feature Issues
    84
    Complexity
    66
    Patching Issues
    61
    Learning Curve
    56
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
    8.7
    Ease of Admin
    Average: 8.9
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Quality of Support
    Average: 8.8
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,677 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    464 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 66% Mid-Market
  • 23% Enterprise
ManageEngine Endpoint Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
323
Patch Management
260
Features
209
Software Deployment
177
Remote Access
164
Cons
Missing Features
97
Feature Issues
84
Complexity
66
Patching Issues
61
Learning Curve
56
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.7
Ease of Admin
Average: 8.9
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.4
Quality of Support
Average: 8.8
8.6
Ease of Use
Average: 8.8
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,677 Twitter followers
LinkedIn® Page
www.linkedin.com
464 employees on LinkedIn®
(702)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in Patch Management software
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Entry Level Price:$2.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Patch My PC is an automated patch management solution built for IT and security teams who want to simplify software updates, strengthen endpoint security, and reduce manual work. We integrate directl

    Users
    • System Administrator
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 53% Enterprise
    • 44% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Patch My PC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Patch Management
    145
    Customer Support
    136
    Ease of Use
    91
    Time-saving
    66
    Easy Setup
    63
    Cons
    Missing Features
    41
    Needs Improvement
    17
    Access Issues
    13
    Mac Support
    12
    Lack of Cloud Support
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Patch My PC features and usability ratings that predict user satisfaction
    9.3
    Ease of Admin
    Average: 8.9
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Quality of Support
    Average: 8.8
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Castle Rock, US
    Twitter
    @PatchMyPC
    7,544 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    131 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Patch My PC is an automated patch management solution built for IT and security teams who want to simplify software updates, strengthen endpoint security, and reduce manual work. We integrate directl

Users
  • System Administrator
  • Systems Administrator
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 53% Enterprise
  • 44% Mid-Market
Patch My PC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Patch Management
145
Customer Support
136
Ease of Use
91
Time-saving
66
Easy Setup
63
Cons
Missing Features
41
Needs Improvement
17
Access Issues
13
Mac Support
12
Lack of Cloud Support
11
Patch My PC features and usability ratings that predict user satisfaction
9.3
Ease of Admin
Average: 8.9
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.7
Quality of Support
Average: 8.8
9.3
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2011
HQ Location
Castle Rock, US
Twitter
@PatchMyPC
7,544 Twitter followers
LinkedIn® Page
www.linkedin.com
131 employees on LinkedIn®

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(2,412)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Patch Management software
View top Consulting Services for NinjaOne
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 48% Mid-Market
    • 47% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a remote monitoring and management tool that allows users to easily manage devices, respond to tickets, and monitor device status.
    • Reviewers appreciate the multiple remote control options, integrated ticketing system, and the ease of adding and modifying devices, which they say has significantly improved their IT support process.
    • Users experienced issues with the lack of thumbnail view of the remote computer screen, difficulty in searching for custom fields, and the absence of certain features they were able to utilize with their previous support software.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,356
    Features
    908
    Automation
    893
    Customer Support
    794
    Remote Access
    788
    Cons
    Missing Features
    734
    Feature Issues
    330
    Improvement Needed
    322
    Limited Features
    298
    Needs Improvement
    289
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NinjaOne features and usability ratings that predict user satisfaction
    9.2
    Ease of Admin
    Average: 8.9
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.8
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,417 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 48% Mid-Market
  • 47% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a remote monitoring and management tool that allows users to easily manage devices, respond to tickets, and monitor device status.
  • Reviewers appreciate the multiple remote control options, integrated ticketing system, and the ease of adding and modifying devices, which they say has significantly improved their IT support process.
  • Users experienced issues with the lack of thumbnail view of the remote computer screen, difficulty in searching for custom fields, and the absence of certain features they were able to utilize with their previous support software.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,356
Features
908
Automation
893
Customer Support
794
Remote Access
788
Cons
Missing Features
734
Feature Issues
330
Improvement Needed
322
Limited Features
298
Needs Improvement
289
NinjaOne features and usability ratings that predict user satisfaction
9.2
Ease of Admin
Average: 8.9
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.8
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,253 Twitter followers
LinkedIn® Page
www.linkedin.com
1,417 employees on LinkedIn®
Entry Level Price:$5,000 per year
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 49% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Red Hat Ansible Automation Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    125
    Ease of Use
    125
    Automation Efficiency
    98
    Ansible Playbooks
    63
    Task Automation
    60
    Cons
    Learning Curve
    36
    Complexity
    35
    Learning Difficulty
    35
    Missing Features
    33
    Complex Setup
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
    8.8
    Ease of Admin
    Average: 8.9
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Quality of Support
    Average: 8.8
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Red Hat
    Company Website
    Year Founded
    1993
    HQ Location
    Raleigh, NC
    Twitter
    @RedHat
    295,491 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,596 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 49% Enterprise
  • 35% Mid-Market
Red Hat Ansible Automation Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
125
Ease of Use
125
Automation Efficiency
98
Ansible Playbooks
63
Task Automation
60
Cons
Learning Curve
36
Complexity
35
Learning Difficulty
35
Missing Features
33
Complex Setup
28
Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.9
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.3
Quality of Support
Average: 8.8
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
Red Hat
Company Website
Year Founded
1993
HQ Location
Raleigh, NC
Twitter
@RedHat
295,491 Twitter followers
LinkedIn® Page
www.linkedin.com
19,596 employees on LinkedIn®
(866)4.6 out of 5
Optimized for quick response
7th Easiest To Use in Patch Management software
View top Consulting Services for ESET PROTECT
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Expe

    Users
    • IT Manager
    • Network Administrator
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 44% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ESET PROTECT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    148
    Security
    146
    Protection
    126
    Cybersecurity Protection
    93
    Features
    83
    Cons
    Expensive
    39
    Learning Curve
    30
    Slow Performance
    29
    Compatibility Issues
    25
    Missing Features
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ESET PROTECT features and usability ratings that predict user satisfaction
    8.5
    Ease of Admin
    Average: 8.9
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Quality of Support
    Average: 8.8
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ESET
    Company Website
    Year Founded
    1992
    HQ Location
    Bratislava, Slovak Republic
    Twitter
    @ESET
    286,399 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,870 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Expe

Users
  • IT Manager
  • Network Administrator
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 44% Mid-Market
ESET PROTECT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
148
Security
146
Protection
126
Cybersecurity Protection
93
Features
83
Cons
Expensive
39
Learning Curve
30
Slow Performance
29
Compatibility Issues
25
Missing Features
22
ESET PROTECT features and usability ratings that predict user satisfaction
8.5
Ease of Admin
Average: 8.9
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.9
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
ESET
Company Website
Year Founded
1992
HQ Location
Bratislava, Slovak Republic
Twitter
@ESET
286,399 Twitter followers
LinkedIn® Page
www.linkedin.com
1,870 employees on LinkedIn®
(269)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Patch Management software
View top Consulting Services for Automox
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automox is the IT automation platform for modern organizations. Next-generation human-controlled automation empowers IT professionals to prove vulnerabilities are fixed, slash cost and complexity, win

    Users
    • Systems Administrator
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 70% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Automox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Patch Management
    101
    Automation
    75
    Ease of Use
    69
    Easy Deployment
    42
    Customer Support
    39
    Cons
    Needs Improvement
    18
    Access Issues
    17
    Missing Features
    16
    Slow Performance
    16
    Poor Reporting
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Automox features and usability ratings that predict user satisfaction
    8.8
    Ease of Admin
    Average: 8.9
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Quality of Support
    Average: 8.8
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Automox
    Company Website
    Year Founded
    2015
    HQ Location
    Boulder, CO
    Twitter
    @Automox
    890 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    256 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Automox is the IT automation platform for modern organizations. Next-generation human-controlled automation empowers IT professionals to prove vulnerabilities are fixed, slash cost and complexity, win

Users
  • Systems Administrator
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 70% Mid-Market
  • 21% Enterprise
Automox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Patch Management
101
Automation
75
Ease of Use
69
Easy Deployment
42
Customer Support
39
Cons
Needs Improvement
18
Access Issues
17
Missing Features
16
Slow Performance
16
Poor Reporting
15
Automox features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.9
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.7
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
Automox
Company Website
Year Founded
2015
HQ Location
Boulder, CO
Twitter
@Automox
890 Twitter followers
LinkedIn® Page
www.linkedin.com
256 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Patch Manager scans endpoints to detect missing patches, tests patches before deployment to mitigate security risks automates patch deployment to OS and 3rd party applications, audits and

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 61% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine Patch Manager Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Patch Management
    22
    Ease of Use
    21
    Patching Efficiency
    16
    Automation
    12
    Customer Support
    12
    Cons
    Patching Issues
    12
    Limited Features
    5
    Missing Features
    4
    Configuration Issues
    3
    Deployment Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine Patch Manager Plus features and usability ratings that predict user satisfaction
    9.1
    Ease of Admin
    Average: 8.9
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Quality of Support
    Average: 8.8
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,677 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    464 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Patch Manager scans endpoints to detect missing patches, tests patches before deployment to mitigate security risks automates patch deployment to OS and 3rd party applications, audits and

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 61% Mid-Market
  • 22% Enterprise
ManageEngine Patch Manager Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Patch Management
22
Ease of Use
21
Patching Efficiency
16
Automation
12
Customer Support
12
Cons
Patching Issues
12
Limited Features
5
Missing Features
4
Configuration Issues
3
Deployment Issues
3
ManageEngine Patch Manager Plus features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.9
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.5
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,677 Twitter followers
LinkedIn® Page
www.linkedin.com
464 employees on LinkedIn®
(690)4.5 out of 5
8th Easiest To Use in Patch Management software
View top Consulting Services for Datto RMM
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

    Users
    • Owner
    • IT Technician
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 59% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Datto RMM is a remote monitoring and management tool that allows administrators to monitor devices, deploy updates, and manage systems remotely.
    • Users frequently mention the user-friendly interface, robust automation capabilities, seamless integration with other systems, and the ability to solve user computer problems remotely as key benefits of Datto RMM.
    • Reviewers mentioned issues such as occasional slow connectivity, difficulty in securely deploying scripts, limited reporting capabilities, and the steep learning curve for new users as drawbacks of the product.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datto RMM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    316
    Features
    173
    Automation
    142
    Integrations
    142
    Remote Access
    140
    Cons
    Remote Access Issues
    117
    Feature Issues
    111
    Missing Features
    111
    Slow Performance
    82
    Improvement Needed
    71
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datto RMM features and usability ratings that predict user satisfaction
    8.8
    Ease of Admin
    Average: 8.9
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Quality of Support
    Average: 8.8
    8.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,550 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,018 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

Users
  • Owner
  • IT Technician
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 59% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Datto RMM is a remote monitoring and management tool that allows administrators to monitor devices, deploy updates, and manage systems remotely.
  • Users frequently mention the user-friendly interface, robust automation capabilities, seamless integration with other systems, and the ability to solve user computer problems remotely as key benefits of Datto RMM.
  • Reviewers mentioned issues such as occasional slow connectivity, difficulty in securely deploying scripts, limited reporting capabilities, and the steep learning curve for new users as drawbacks of the product.
Datto RMM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
316
Features
173
Automation
142
Integrations
142
Remote Access
140
Cons
Remote Access Issues
117
Feature Issues
111
Missing Features
111
Slow Performance
82
Improvement Needed
71
Datto RMM features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.9
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.4
Quality of Support
Average: 8.8
8.8
Ease of Use
Average: 8.8
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,550 Twitter followers
LinkedIn® Page
www.linkedin.com
5,018 employees on LinkedIn®
(585)4.1 out of 5
32nd Easiest To Use in Patch Management software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisionin

    Users
    • IT Manager
    • Network Engineer
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 46% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft System Center Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Centralized Management
    2
    Customization
    2
    All-in-One Solution
    1
    Automation
    1
    Cons
    Expensive
    4
    Missing Features
    3
    Pricing Issues
    3
    Complexity
    2
    Inaccurate Information
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft System Center features and usability ratings that predict user satisfaction
    7.9
    Ease of Admin
    Average: 8.9
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Quality of Support
    Average: 8.8
    7.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,002,464 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    237,523 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisionin

Users
  • IT Manager
  • Network Engineer
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 46% Enterprise
  • 33% Mid-Market
Microsoft System Center Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Centralized Management
2
Customization
2
All-in-One Solution
1
Automation
1
Cons
Expensive
4
Missing Features
3
Pricing Issues
3
Complexity
2
Inaccurate Information
2
Microsoft System Center features and usability ratings that predict user satisfaction
7.9
Ease of Admin
Average: 8.9
8.1
Has the product been a good partner in doing business?
Average: 9.0
8.0
Quality of Support
Average: 8.8
7.7
Ease of Use
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,002,464 Twitter followers
LinkedIn® Page
www.linkedin.com
237,523 employees on LinkedIn®
Ownership
MSFT
(830)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Patch Management software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management p

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is a remote management platform used for managing endpoint devices like computers, servers, and mobile phones, providing features such as ticket management, monitoring, and remote access.
    • Reviewers appreciate Atera's centralized management system, its ease of use, the ability to pay per technician rather than per device, and the continuous addition of new features to the product.
    • Users mentioned issues with Atera's integration with tools like QuickBooks, occasional freezing of remote sessions, lack of a mobile app, and limitations in third-party integration options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    468
    Features
    305
    Automation
    245
    Remote Access
    216
    Customer Support
    214
    Cons
    Missing Features
    230
    Limited Features
    157
    Feature Issues
    120
    Improvement Needed
    95
    Expensive
    78
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Atera features and usability ratings that predict user satisfaction
    9.0
    Ease of Admin
    Average: 8.9
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Quality of Support
    Average: 8.8
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,627 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    358 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management p

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is a remote management platform used for managing endpoint devices like computers, servers, and mobile phones, providing features such as ticket management, monitoring, and remote access.
  • Reviewers appreciate Atera's centralized management system, its ease of use, the ability to pay per technician rather than per device, and the continuous addition of new features to the product.
  • Users mentioned issues with Atera's integration with tools like QuickBooks, occasional freezing of remote sessions, lack of a mobile app, and limitations in third-party integration options.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
468
Features
305
Automation
245
Remote Access
216
Customer Support
214
Cons
Missing Features
230
Limited Features
157
Feature Issues
120
Improvement Needed
95
Expensive
78
Atera features and usability ratings that predict user satisfaction
9.0
Ease of Admin
Average: 8.9
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.0
Quality of Support
Average: 8.8
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,627 Twitter followers
LinkedIn® Page
www.linkedin.com
358 employees on LinkedIn®
(567)4.9 out of 5
1st Easiest To Use in Patch Management software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Action1 is an autonomous endpoint management platform that is cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoin

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 57% Mid-Market
    • 39% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Action1 is a remote monitoring and management platform that offers patching, automation, and reporting features for up to 200 agents for free.
    • Reviewers frequently mention the ease of use, robust patching capabilities, and the ability to create scripts and automations as standout features of Action1.
    • Users mentioned some limitations such as lack of support for Linux, slow remote desktop, lack of robust reporting, and the need for more advanced features like post-patching email reports and two-part scripts.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Action1 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    243
    Patch Management
    227
    Software Deployment
    164
    Automation
    161
    Features
    141
    Cons
    Missing Features
    115
    Remote Access Issues
    61
    Feature Limitations
    39
    Feature Issues
    38
    Improvement Needed
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Action1 features and usability ratings that predict user satisfaction
    9.6
    Ease of Admin
    Average: 8.9
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Quality of Support
    Average: 8.8
    9.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Action1
    Company Website
    Year Founded
    2018
    HQ Location
    Houston, Texas
    Twitter
    @Action1corp
    511 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    72 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Action1 is an autonomous endpoint management platform that is cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoin

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 57% Mid-Market
  • 39% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Action1 is a remote monitoring and management platform that offers patching, automation, and reporting features for up to 200 agents for free.
  • Reviewers frequently mention the ease of use, robust patching capabilities, and the ability to create scripts and automations as standout features of Action1.
  • Users mentioned some limitations such as lack of support for Linux, slow remote desktop, lack of robust reporting, and the need for more advanced features like post-patching email reports and two-part scripts.
Action1 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
243
Patch Management
227
Software Deployment
164
Automation
161
Features
141
Cons
Missing Features
115
Remote Access Issues
61
Feature Limitations
39
Feature Issues
38
Improvement Needed
35
Action1 features and usability ratings that predict user satisfaction
9.6
Ease of Admin
Average: 8.9
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.5
Quality of Support
Average: 8.8
9.6
Ease of Use
Average: 8.8
Seller Details
Seller
Action1
Company Website
Year Founded
2018
HQ Location
Houston, Texas
Twitter
@Action1corp
511 Twitter followers
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®
(1,160)4.7 out of 5
6th Easiest To Use in Patch Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease f

    Users
    • Director
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 71% Small-Business
    • 26% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Acronis Cyber Protect is a platform that combines advanced backup, anti-malware, end point protection, and disaster recovery into a single platform.
    • Reviewers like the platform's ease of use, implementation, scalability, integration, and its ability to control and monitor all aspects from a single dashboard.
    • Users experienced issues with the platform's pricing, support, limited flexibility on cloud storage, and some reported that the platform could be resource-intensive during some operations, slowing down their devices.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Acronis Cyber Protect Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    293
    Backup Solutions
    246
    Backup Ease
    177
    Protection
    173
    Security
    171
    Cons
    Expensive
    68
    Slow Performance
    68
    Poor Customer Support
    64
    Backup Issues
    52
    Poor Support Services
    52
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Acronis Cyber Protect Cloud features and usability ratings that predict user satisfaction
    9.1
    Ease of Admin
    Average: 8.9
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Quality of Support
    Average: 8.8
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Acronis
    Company Website
    Year Founded
    2003
    HQ Location
    Schaffhausen
    Twitter
    @acronis
    95,731 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,833 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease f

Users
  • Director
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 71% Small-Business
  • 26% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Acronis Cyber Protect is a platform that combines advanced backup, anti-malware, end point protection, and disaster recovery into a single platform.
  • Reviewers like the platform's ease of use, implementation, scalability, integration, and its ability to control and monitor all aspects from a single dashboard.
  • Users experienced issues with the platform's pricing, support, limited flexibility on cloud storage, and some reported that the platform could be resource-intensive during some operations, slowing down their devices.
Acronis Cyber Protect Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
293
Backup Solutions
246
Backup Ease
177
Protection
173
Security
171
Cons
Expensive
68
Slow Performance
68
Poor Customer Support
64
Backup Issues
52
Poor Support Services
52
Acronis Cyber Protect Cloud features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.9
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.8
Quality of Support
Average: 8.8
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Acronis
Company Website
Year Founded
2003
HQ Location
Schaffhausen
Twitter
@acronis
95,731 Twitter followers
LinkedIn® Page
www.linkedin.com
1,833 employees on LinkedIn®
(272)4.8 out of 5
15th Easiest To Use in Patch Management software
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Entry Level Price:$1,575.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PDQ Deploy & Inventory make up a robust, self-hosted device management solution for on-prem or VPN-connected Windows devices. Get deep visibility across your environment. Set powerful automations

    Users
    • IT Manager
    • Network Administrator
    Industries
    • Primary/Secondary Education
    • Government Administration
    Market Segment
    • 73% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PDQ Deploy & Inventory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Automation
    15
    Asset Management
    13
    Easy Deployment
    13
    Software Deployment
    13
    Cons
    Access Issues
    7
    Missing Features
    5
    Remote Access Issues
    5
    Connection Issues
    3
    Expensive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PDQ Deploy & Inventory features and usability ratings that predict user satisfaction
    9.5
    Ease of Admin
    Average: 8.9
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Quality of Support
    Average: 8.8
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PDQ.com
    Company Website
    Year Founded
    2001
    HQ Location
    Salt Lake City, Utah, United States
    Twitter
    @admarsenal
    984 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    279 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PDQ Deploy & Inventory make up a robust, self-hosted device management solution for on-prem or VPN-connected Windows devices. Get deep visibility across your environment. Set powerful automations

Users
  • IT Manager
  • Network Administrator
Industries
  • Primary/Secondary Education
  • Government Administration
Market Segment
  • 73% Mid-Market
  • 17% Enterprise
PDQ Deploy & Inventory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Automation
15
Asset Management
13
Easy Deployment
13
Software Deployment
13
Cons
Access Issues
7
Missing Features
5
Remote Access Issues
5
Connection Issues
3
Expensive
3
PDQ Deploy & Inventory features and usability ratings that predict user satisfaction
9.5
Ease of Admin
Average: 8.9
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.5
Quality of Support
Average: 8.8
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
PDQ.com
Company Website
Year Founded
2001
HQ Location
Salt Lake City, Utah, United States
Twitter
@admarsenal
984 Twitter followers
LinkedIn® Page
www.linkedin.com
279 employees on LinkedIn®
(515)4.4 out of 5
Optimized for quick response
19th Easiest To Use in Patch Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

    Users
    • Director
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • N-able N-central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    198
    Automation
    119
    Features
    114
    Remote Access
    91
    Customer Support
    84
    Cons
    Missing Features
    96
    Feature Issues
    71
    Needs Improvement
    57
    Limited Features
    52
    Learning Curve
    48
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • N-able N-central features and usability ratings that predict user satisfaction
    7.9
    Ease of Admin
    Average: 8.9
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Quality of Support
    Average: 8.8
    7.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    16,217 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,892 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

Users
  • Director
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 33% Mid-Market
N-able N-central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
198
Automation
119
Features
114
Remote Access
91
Customer Support
84
Cons
Missing Features
96
Feature Issues
71
Needs Improvement
57
Limited Features
52
Learning Curve
48
N-able N-central features and usability ratings that predict user satisfaction
7.9
Ease of Admin
Average: 8.9
8.6
Has the product been a good partner in doing business?
Average: 9.0
7.9
Quality of Support
Average: 8.8
7.8
Ease of Use
Average: 8.8
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,217 Twitter followers
LinkedIn® Page
www.linkedin.com
1,892 employees on LinkedIn®
Ownership
NYSE: NABL
(322)4.1 out of 5
Optimized for quick response
12th Easiest To Use in Patch Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

    Users
    • Owner
    • IT Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 52% Small-Business
    • 42% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kaseya VSA is a remote monitoring and management tool that provides IT automation and security functionalities.
    • Reviewers appreciate the tool's integrated software applications, automation capabilities, and the convenience of managing everything from one place.
    • Reviewers noted issues with slow loading times, occasional website downtime, and difficulties in navigating the interface and finding specific features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kaseya VSA Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Automation
    23
    Features
    22
    Remote Access
    17
    User Interface
    14
    Cons
    Missing Features
    20
    Feature Issues
    17
    Improvement Needed
    16
    Learning Curve
    10
    Connectivity Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kaseya VSA features and usability ratings that predict user satisfaction
    7.9
    Ease of Admin
    Average: 8.9
    7.8
    Has the product been a good partner in doing business?
    Average: 9.0
    7.4
    Quality of Support
    Average: 8.8
    7.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,550 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,018 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

Users
  • Owner
  • IT Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 52% Small-Business
  • 42% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kaseya VSA is a remote monitoring and management tool that provides IT automation and security functionalities.
  • Reviewers appreciate the tool's integrated software applications, automation capabilities, and the convenience of managing everything from one place.
  • Reviewers noted issues with slow loading times, occasional website downtime, and difficulties in navigating the interface and finding specific features.
Kaseya VSA Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Automation
23
Features
22
Remote Access
17
User Interface
14
Cons
Missing Features
20
Feature Issues
17
Improvement Needed
16
Learning Curve
10
Connectivity Issues
9
Kaseya VSA features and usability ratings that predict user satisfaction
7.9
Ease of Admin
Average: 8.9
7.8
Has the product been a good partner in doing business?
Average: 9.0
7.4
Quality of Support
Average: 8.8
7.7
Ease of Use
Average: 8.8
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,550 Twitter followers
LinkedIn® Page
www.linkedin.com
5,018 employees on LinkedIn®
(99)4.3 out of 5
34th Easiest To Use in Patch Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SaltStack event-driven automation software helps IT organizations manage and secure cloud infrastructure at massive scale while automating efficient orchestration of enterprise DevOps workflows.

    Users
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 45% Enterprise
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SaltStack features and usability ratings that predict user satisfaction
    8.3
    Ease of Admin
    Average: 8.9
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    7.7
    Quality of Support
    Average: 8.8
    7.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Broadcom
    Year Founded
    1991
    HQ Location
    San Jose, CA
    Twitter
    @broadcom
    60,101 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59,194 employees on LinkedIn®
    Ownership
    NASDAQ: CA
Product Description
How are these determined?Information
This description is provided by the seller.

SaltStack event-driven automation software helps IT organizations manage and secure cloud infrastructure at massive scale while automating efficient orchestration of enterprise DevOps workflows.

Users
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 45% Enterprise
  • 32% Mid-Market
SaltStack features and usability ratings that predict user satisfaction
8.3
Ease of Admin
Average: 8.9
8.8
Has the product been a good partner in doing business?
Average: 9.0
7.7
Quality of Support
Average: 8.8
7.7
Ease of Use
Average: 8.8
Seller Details
Seller
Broadcom
Year Founded
1991
HQ Location
San Jose, CA
Twitter
@broadcom
60,101 Twitter followers
LinkedIn® Page
www.linkedin.com
59,194 employees on LinkedIn®
Ownership
NASDAQ: CA
(439)4.4 out of 5
Optimized for quick response
26th Easiest To Use in Patch Management software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Resolve is the all-in-one IT management and support solution designed to help organizations of all sizes take control of their IT infrastructure. Our platform combines essential features like

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogMeIn Resolve Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Remote Control
    29
    Remote Access
    27
    Customer Support
    26
    Remote Support
    22
    Cons
    Remote Access Issues
    13
    Expensive
    11
    Slow Performance
    11
    Technical Issues
    10
    Access Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogMeIn Resolve features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.9
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Quality of Support
    Average: 8.8
    9.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    45,820 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Resolve is the all-in-one IT management and support solution designed to help organizations of all sizes take control of their IT infrastructure. Our platform combines essential features like

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 37% Small-Business
LogMeIn Resolve Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Remote Control
29
Remote Access
27
Customer Support
26
Remote Support
22
Cons
Remote Access Issues
13
Expensive
11
Slow Performance
11
Technical Issues
10
Access Issues
8
LogMeIn Resolve features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.9
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.7
Quality of Support
Average: 8.8
9.0
Ease of Use
Average: 8.8
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
45,820 Twitter followers
LinkedIn® Page
www.linkedin.com
1,108 employees on LinkedIn®
(38)4.2 out of 5
21st Easiest To Use in Patch Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Symantec Endpoint Management allows you to proactively manage patches and software updates by automating the collection, analysis, and delivery of patches across your enterprise. The solution can sign

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Symantec Endpoint Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Management
    1
    Management Ease
    1
    Reliability
    1
    Security
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Symantec Endpoint Management features and usability ratings that predict user satisfaction
    8.2
    Ease of Admin
    Average: 8.9
    8.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Quality of Support
    Average: 8.8
    8.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Broadcom
    Year Founded
    1991
    HQ Location
    San Jose, CA
    Twitter
    @broadcom
    60,101 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59,194 employees on LinkedIn®
    Ownership
    NASDAQ: CA
Product Description
How are these determined?Information
This description is provided by the seller.

Symantec Endpoint Management allows you to proactively manage patches and software updates by automating the collection, analysis, and delivery of patches across your enterprise. The solution can sign

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 32% Enterprise
Symantec Endpoint Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Management
1
Management Ease
1
Reliability
1
Security
1
Cons
This product has not yet received any negative sentiments.
Symantec Endpoint Management features and usability ratings that predict user satisfaction
8.2
Ease of Admin
Average: 8.9
8.2
Has the product been a good partner in doing business?
Average: 9.0
8.8
Quality of Support
Average: 8.8
8.3
Ease of Use
Average: 8.8
Seller Details
Seller
Broadcom
Year Founded
1991
HQ Location
San Jose, CA
Twitter
@broadcom
60,101 Twitter followers
LinkedIn® Page
www.linkedin.com
59,194 employees on LinkedIn®
Ownership
NASDAQ: CA
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Essential cyber protection and security control for your small business Avast Essential Business Security helps deliver device security for small businesses that want remote visibility and centrally

    Users
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Avast Small Business Cybersecurity Solutions Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Security
    6
    Data Protection
    5
    Ease of Use
    5
    Reliability
    5
    Centralized Management
    4
    Cons
    Missing Features
    3
    Lack of Clarity
    2
    Slow Performance
    2
    Compatibility Issues
    1
    Complex Installation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Avast Small Business Cybersecurity Solutions features and usability ratings that predict user satisfaction
    9.0
    Ease of Admin
    Average: 8.9
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Quality of Support
    Average: 8.8
    9.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2022
    HQ Location
    Tempe, Arizona
    Twitter
    @GenDigitalInc
    4,253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,518 employees on LinkedIn®
    Ownership
    NASDAQ: GEN
Product Description
How are these determined?Information
This description is provided by the seller.

Essential cyber protection and security control for your small business Avast Essential Business Security helps deliver device security for small businesses that want remote visibility and centrally

Users
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 39% Small-Business
Avast Small Business Cybersecurity Solutions Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Security
6
Data Protection
5
Ease of Use
5
Reliability
5
Centralized Management
4
Cons
Missing Features
3
Lack of Clarity
2
Slow Performance
2
Compatibility Issues
1
Complex Installation
1
Avast Small Business Cybersecurity Solutions features and usability ratings that predict user satisfaction
9.0
Ease of Admin
Average: 8.9
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.7
Quality of Support
Average: 8.8
9.0
Ease of Use
Average: 8.8
Seller Details
Year Founded
2022
HQ Location
Tempe, Arizona
Twitter
@GenDigitalInc
4,253 Twitter followers
LinkedIn® Page
www.linkedin.com
2,518 employees on LinkedIn®
Ownership
NASDAQ: GEN
(74)4.5 out of 5
Optimized for quick response
24th Easiest To Use in Patch Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SecPod SanerCyberhygiene platform is a continuous vulnerability and exposure management solution built for the modern IT security landscape. IT and Security teams of small, mid-size, and large enterpr

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 39% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Saner CVEM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Security
    23
    Ease of Use
    22
    Features
    19
    Customer Support
    16
    Patch Management
    14
    Cons
    Integration Issues
    8
    Expensive
    7
    Missing Features
    6
    Slow Performance
    6
    Learning Curve
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Saner CVEM features and usability ratings that predict user satisfaction
    9.0
    Ease of Admin
    Average: 8.9
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.8
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SanerNow
    Company Website
    Year Founded
    2008
    HQ Location
    Redwood City, California
    Twitter
    @secpod
    557 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SecPod SanerCyberhygiene platform is a continuous vulnerability and exposure management solution built for the modern IT security landscape. IT and Security teams of small, mid-size, and large enterpr

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 39% Mid-Market
  • 39% Small-Business
Saner CVEM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Security
23
Ease of Use
22
Features
19
Customer Support
16
Patch Management
14
Cons
Integration Issues
8
Expensive
7
Missing Features
6
Slow Performance
6
Learning Curve
5
Saner CVEM features and usability ratings that predict user satisfaction
9.0
Ease of Admin
Average: 8.9
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.8
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
SanerNow
Company Website
Year Founded
2008
HQ Location
Redwood City, California
Twitter
@secpod
557 Twitter followers
LinkedIn® Page
www.linkedin.com
139 employees on LinkedIn®