User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Koncert is a dialing tool that allows users to make multiple calls at once, increasing efficiency and productivity in sales roles.
- Users like the ability to dial multiple prospects simultaneously, the integration with CRM platforms, and the responsive customer support, which collectively contribute to increased connect rates and more booked meetings.
- Users mentioned occasional technical glitches, such as the tool crashing or disconnecting during calls, and some expressed a desire for more customizable settings and improved handling of foreign languages.
