Investigation management software helps companies define, implement, and monitor activities for investigations. This type of software is designed to prevent fraud, ensure compliance, and manage cases related to work incidents or HR issues such as workplace harassment. Investigation management solutions are used by HR teams and compliance officers, as well as by health and safety professionals. These tools can also be used by legal teams and security officers involved in investigations.
Investigation management software can be delivered as a standalone product or as part of a GRC platform. This type of software may require integration with HR management suites, audit management software, and legal case management software.
To qualify for inclusion in the Investigation Management category, a product must:
Provide features to capture case information from various sources (phone, email, etc.)
Include standard case templates and workflows for approval and escalation
Track information and documents related to cases and keep an audit trail
Deliver reports and dashboards to monitor cases and track productivity